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Posts
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Hey!
There are 3 possible reasons
As you see in the below screenshot the css is still getting cached to check this disable all plugins and activate one by one.
When i remove all the css from quick CSS and check the default styles the background style is not getting picked up because some code has a conflict with a plugin
In your own words: I had already tried a new ftp installation of enfold (renamed the original enfold folder rather than deleting it).
In fact now I have two enfold folders (enfold and enfold_new)Third reason is you mentioned you uploaded all new files to enfold_new in this case wordpress will use enfold not enfold new all the new files should be in the folder name “enfold” so please delete all the folders and reupload it. It should fix the issue.
Cheers!
VinayHi Vinay,
I had done all this before, but to make sure I did not overlook anything tried it again:
Upload a new enfold folder via FTP (before I renamed the original one, now I moved it completely out of the way(don’t like to delete folders before I am certain))-> background blue
removed quick CSS-> background white
deactivated all plugins-> background white
added quick CSS-> background blue
activated plugins-> backgroundblueSo it seems the issue has nothing to do with the enfold theme folder or the activated plugins
Regards
MichaelHey!
Thank you for your kind co-operation I will escalate this issue to our developer team this might take a while.
Cheers!
Vinay
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