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  • #1225741

    Hi,
    I am facing the issue of content not appearing on the front end of blog posts with Advanced Layout Builder on my website. It is disabled now but our blog posts, created in default classic editor, are automatically being converted into Advanced Layout Builder at random which in turn makes the content disappear.

    Is there any way to stop this conversion? If yes then how can we do that without losing any data?

    #1226174

    Hey DXDev,

    Thanks for the login details. There is a htaccess login prompt before being able to access your site, could you post those details in private as well please?

    Best regards,
    Rikard

    #1226233

    Hi Rikard,
    Attached here are the credentials

    #1226644

    Hi,

    Thanks for that. There seems to be a htaccess login before being able to access the login page though, could you share those details as well please?

    Best regards,
    Rikard

    #1226653

    Hi Rikard,
    Please check now

    #1227104

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.7.5), to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that you update WordPress to the latest version.

    Best regards,
    Rikard

    #1240355

    Hi there, the theme is now updated. Can you please check it now?

    • This reply was modified 4 years, 1 month ago by DXDev.
    #1240597

    Hi,

    Thanks for the update. The WordPress login details don’t seem to work anymore:

    Error: The password you entered for the username troubleshoot is incorrect.

    Please check and verify.

    Best regards,
    Rikard

    #1240599

    Hi Rikard. There is another thread under the same issue.

    • This reply was modified 4 years, 1 month ago by DXDev.
    #1240852

    Hi,

    Thanks for the update. I just replied to your other thread, should we continue there instead?

    Best regards,
    Rikard

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