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  • June 26, 2020 at 8:34 am #1225741
    DXDev

    Hi,
    I am facing the issue of content not appearing on the front end of blog posts with Advanced Layout Builder on my website. It is disabled now but our blog posts, created in default classic editor, are automatically being converted into Advanced Layout Builder at random which in turn makes the content disappear.

    Is there any way to stop this conversion? If yes then how can we do that without losing any data?

    June 28, 2020 at 4:25 am #1226174
    Rikard

    Hey DXDev,

    Thanks for the login details. There is a htaccess login prompt before being able to access your site, could you post those details in private as well please?

    Best regards,
    Rikard

    June 28, 2020 at 7:03 pm #1226233
    DXDev

    Hi Rikard,
    Attached here are the credentials

    June 30, 2020 at 5:57 am #1226644
    Rikard

    Hi,

    Thanks for that. There seems to be a htaccess login before being able to access the login page though, could you share those details as well please?

    Best regards,
    Rikard

    June 30, 2020 at 8:32 am #1226653
    DXDev

    Hi Rikard,
    Please check now

    July 1, 2020 at 7:25 am #1227104
    Rikard

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.7.5), to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that you update WordPress to the latest version.

    Best regards,
    Rikard

    August 24, 2020 at 1:17 pm #1240355
    DXDev

    Hi there, the theme is now updated. Can you please check it now?

    • This reply was modified 4 years, 3 months ago by DXDev.
    August 25, 2020 at 8:09 am #1240597
    Rikard

    Hi,

    Thanks for the update. The WordPress login details don’t seem to work anymore:

    Error: The password you entered for the username troubleshoot is incorrect.

    Please check and verify.

    Best regards,
    Rikard

    August 25, 2020 at 8:12 am #1240599
    DXDev

    Hi Rikard. There is another thread under the same issue.

    • This reply was modified 4 years, 3 months ago by DXDev.
    August 26, 2020 at 6:19 am #1240852
    Rikard

    Hi,

    Thanks for the update. I just replied to your other thread, should we continue there instead?

    Best regards,
    Rikard

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