Viewing 30 posts - 1 through 30 (of 38 total)
  • Author
    Posts
  • #1064611

    Hi :-)

    Ich verwende noch das Theme
    Update Available!
    A new Version (4.5.3) of your Parent Theme (Enfold) is available! You are using Version 4.4.1.
    See what’s new in change log. Do you want to update?

    Ich möchte mir aber auf KEINEN Fall das Theme “zerschiessen”. Kann mir jemand bitte weiterhelfen?

    Folgende Meldung bekomme ich ständig:
    Der Aktualisierungsprozess beginnt. Dies kann eine Weile dauern, bitte haben Sie etwas Geduld.

    Anschalten des Wartungsmodus …
    Aktualisierung des Themes Enfold (1 von 1)

    Herunterladen der Aktualisierung von …
    Beim Aktualisieren von Enfold ist ein Fehler aufgetreten: Download fehlgeschlagen. Es wurde keine gültige URL übermittelt.
    Abschalten des Wartungsmodus …
    Alle Aktualisierungen wurden vollständig durchgeführt.
    Go Back to Enfold Child Theme Panel

    • This topic was modified 5 months, 1 week ago by  luciehamhh.
    • This topic was modified 5 months, 1 week ago by  luciehamhh.
    #1064886

    Hallo Inga,

    Sorry for the problem. The update to 4.5.x has to be done manually unfortunately, please refer to my replies in this thread: (Purchase code hidden if logged out)(Purchase code hidden if logged out)(Purchase code hidden if logged out) /#post-1021541″ rel=”noopener” target=”_blank” rel=”nofollow”>https://kriesi.at/support/topic/ (Purchase code hidden if logged out)(Purchase code hidden if logged out)(Purchase code hidden if logged out) /#post-1021541

    You can either update manually via FTP: (Purchase code hidden if logged out) /#theme-update” title=”https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update” rel=”nofollow”>https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update, or use a plugin to upload the theme zip file: (Purchase code hidden if logged out) -zip-file/” rel=”noopener” target=”_blank” rel=”nofollow”>https://wordpress.org/plugins/ (Purchase code hidden if logged out) -zip-file/

    Also please read this thread after you have updated: (Purchase code hidden if logged out) -and-validating-personal-token/” rel=”noopener” target=”_blank”>https://kriesi.at/support/topic/ (Purchase code hidden if logged out) -and-validating-personal-token/

    LG,
    Rikard

    #1064941

    Thank you Rikard for fast answer. I appreciate it!
    But… sorry, I do not understand so many things If I will do the update via FTP can I be sure that my actually theme will not be overwritten?

    Best regards!

    #1065085

    Hallo Inga,

    Your theme will be overwritten, that is the whole point of the update. If you are worried about losing anything on your site then please make sure that you have proper backups of it before you start updating so that you can roll back if something should go wrong. We recommend that you make backups of your site before doing any type of update.

    If you want us to do the update for you then please post FTP login details in private, along with a confirmation that you have backups of the site.

    LG,
    Rikard

    #1075431

    Hello Rikard,

    sorry for late respond!
    I´ve tried to solve my problem but it doesn´t work unfortunatly.
    Please help me!! :-)

    Thank you!!
    Best regards
    Inga

    #1075818

    Hi Inga,

    Thanks for that, though I can’t see a username in the FTP details. Could you post that as well please?

    Best regards,
    Rikard

    #1075891

    Oh, sorry! :-)

    #1076586

    Hi,

    Thanks for that, though I can’t login. The details I’m trying with are in private.

    Best regards,
    Rikard

    #1077458

    Sorry!! I had to request new access data from the provider. Here they are:

    Best regards!!

    • This reply was modified 4 months, 1 week ago by  luciehamhh.
    • This reply was modified 4 months ago by  Rikard.
    #1078111

    Hi Inga,

    Thanks for that, though I’m not having any luck with those details either. Could you test them first before you send them please?

    Best regards,
    Rikard

    #1103228

    Sorry!! I had to request new access data from the provider and I had problems to get it. Here they are:

    Best regards, Inga!!

    #1104487

    Is there anybody to read my last post please? I need help!
    All important informations in my last private message here.
    Thank you and kind regards!
    Inga

    #1105875

    Hellooooo :-(
    Is there anybody to read my last post please? I need help!
    All important informations in my last private message here.
    Thank you and kind regards!
    Inga

    #1105911

    Hi Inga,

    I’m very sorry for the very late reply, I’ve had a few days off and I’m not sure why no one has helped you out in this thread. The FTP login details are now working, thanks for that. The WordPress details are not working though, could you post new ones in private again please?

    Best regards,
    Rikard

    #1106189

    Hi Rikard, thank you sooo much!
    Glad ftp login details are working. That´s good.
    But please let me know more details. Which kind of WordPress details you mean? I have no idea.
    Best regards,
    Inga

    #1106313

    Hi Inga,

    Rikard meant WordPress credentials.

    Please update those and have a full website backup ready.

    Best regards,
    Victoria

    #1106370

    Hi Voctoria, thank you for answer. I understand! :-)
    Have a great day. Best regards,
    Inga

    #1106546

    Hi Inga,

    Thank you, we have all the information we need though I can’t find the playground folder anywhere. I see a WordPress installation, but it seems like it’s not the correct one since nothing changes in WordPress when I edit the files in there. How exactly do we get to the playground folder?

    Best regards,
    Rikard

    #1106942

    Good Morning Rikard,
    yeeess, you are right! I could kill my provider! :-((
    I have no server rights. And now I see he gave me the the wrong data from the wrong folder. I’ll take care of it right away.
    I´m sooo sorry!!!!!

    Best regards,
    Inga

    #1107079

    Hi Inga,

    No problem, just let us know when the correct access is there :-)

    Best regards,
    Rikard

    #1107095

    Hi Rikard,
    thank you so much for your patience. I appreciate it! :-)
    The provider told me all is right now. You can login again. Hope he´s right!
    Best regards
    Inga

    #1107343

    Hi Inga,

    I’m sorry but now I can’t login to the FTP account anymore, please see private.

    Best regards,
    Rikard

    #1107406

    :-(((( That makes me really mad… I´m soooo sorry Rikard!!!! I’ll take care of it right away.
    Best regards to you!
    Inga

    #1107458

    Hi Rikard,
    the provider tolds me that he made a mistake in the directory and now everything should be ok, now. I will hope that! Please try again…
    Tank you and best regards!
    Inga

    #1107503

    Hi Inga,

    No problem at, I’m the one who should apologise for the late replies in this thread. Anyhow, your site is now running the latest version of the theme. Please review it.

    Best regards,
    Rikard

    #1107608

    Thank you Rikard!! That took some doing! :-)
    I´ve checked my site. After the update some widgets are messed up and the colors of the theme are too. But I think I will be able to solve this relatively quickly.
    Best regards,
    Inga

    #1107706

    Hi Rikard,
    Okay, that was too quick to think… I can’t adjust the theme and the colors. Nothing has changed in the backend. Everything still looks the same there. But in the frontend there is something different. Especially the colors are different.
    Do you have any idea?

    Best regards Inga

    #1107785

    Hi Inga,

    What exactly is not working as it should? Could you post screenshots of the problems please? You can upload to for instance Google Drive or Dropbox, then link to them here.

    Best regards,
    Rikard

    #1107885

    Ok, here we go :-)
    Best regards,
    Inga

    #1108136

    Hi Inga,

    Thanks for the screenshots, please try this in Quick CSS for the header colour:

    #top #header_meta {
      background-color:#323c5f !important;
    }

    And this for the product title:

    .single-product-summary .entry-title {
      font-size: 26px !important;
    }

    Don’t forget to delete the old CSS and JS files under Enfold->Performance before you check the results.

    Best regards,
    Rikard

Viewing 30 posts - 1 through 30 (of 38 total)

You must be logged in to reply to this topic.