August 6, 2018 at 2:16 pm #993926August 7, 2018 at 12:11 pm #994373
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
VictoriaAugust 7, 2018 at 1:45 pm #994426
Yep. Included in private box.
Also, the client just asked if there’s a way to tell the video to resize for mobile, so would love to know if that’s possible.August 8, 2018 at 9:59 am #994782
Where did you add the code?
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
August 15, 2018 at 5:42 pm #997624
- This reply was modified 5 years, 1 month ago by Victoria.
The client decided they’re okay with no sound (hoorah!) so I’ve fixed that. But they do want the video to resize for mobile. Can you give me some direction on that?August 15, 2018 at 9:49 pm #997691
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
BasilisAugust 16, 2018 at 7:55 am #997826
Okay. Thanks. I’ll talk to the client.
Also, it would be a nice option in a future theme update.August 16, 2018 at 11:13 am #997892
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