Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 22, 2018 at 12:57 pm #1036495
    pepin

    I am trying to update to 4.5 and I have the themeforest api key registered and added to the theme, But I am getting errors as below.

    

Warning: preg_match() expects parameter 2 to be string, array given in public_html/wp-admin/includes/class-wp-upgrader.php on line 258

Warning: file_exists() expects parameter 1 to be a valid path, array given in public_html/wp-admin/includes/class-wp-upgrader.php on line 258

Warning: strip_tags() expects parameter 1 to be string, array given in public_html/wp-admin/includes/class-bulk-upgrader-skin.php on line 61
Downloading update from …

Warning: parse_url() expects parameter 1 to be string, array given in public_html/wp-admin/includes/file.php on line 970

Warning: stripos() expects parameter 1 to be string, array given in public_html/wp-content/plugins/jetpack/functions.global.php on line 132

Warning: parse_url() expects parameter 1 to be string, array given in public_html/wp-content/plugins/jetpack/functions.global.php on line 137

<strong>An error occurred while updating Enfold: Download failed. Problem downloading theme</strong>

    Help please.

    Thanks

    November 22, 2018 at 7:29 pm #1036744
    Nikko

    Hey pepin,

    Please try the solution posted on this thread: https://kriesi.at/support/topic/update-enfold-18/#post-1004413
    Or try to update manually via ftp: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp
    Hope this helps.

    Best regards,
    Nikko

    November 25, 2018 at 9:38 pm #1037467
    pepin

    Thanks for tips. I was able to update it but now on masonry gallery when the load more button is clicked, the whole screen flickers before displaying more images. I have added the link below

    Thanks

    November 26, 2018 at 11:16 am #1037604
    Nikko

    Hi pepin,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    November 26, 2018 at 9:57 pm #1037789
    pepin

    Thanks replying back to me. I have posted the login info in the private data field

    November 28, 2018 at 1:52 pm #1038506
    Nikko

    Hi pepin,

    Thanks for giving us admin access.
    I was able to fix it by going to Enfold > Performance > Disabling of template builder elements, set to: Always load all elements.
    Then Purge all cache from your caching plugin.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    November 30, 2018 at 4:55 pm #1039382
    pepin

    Thanks and appreciate it

    November 30, 2018 at 11:29 pm #1039451
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘An error occurred updating Enfold 4.5: Download failed Problem downloading theme’ is closed to new replies.