Viewing 18 posts - 1 through 18 (of 18 total)
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  • #1176141

    After an update to the latest WP-Version, I have various Problems:

    – If I open a “Beitrag”, the content is not loading (loader spinning)
    – At the end of each “Beitrag”, there are error-messages, that say:

    Warning: Illegal string offset ‘shortcodehandler’ in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 480

    Warning: Illegal string offset ‘modal_title’ in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 481

    – If I go to my Dashboard it says under “Aktualisierungen” the following:

    Warning: Illegal string offset ‘http_code’ in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

    Warning: Illegal string offset ‘api_error’ in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

    Warning: Invalid argument supplied for foreach() in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/framework/php/auto-updates/class-pixelentity-theme-update.php on line 49

    Warning: Illegal string offset ‘http_code’ in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

    Warning: Illegal string offset ‘api_error’ in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

    Warning: Invalid argument supplied for foreach() in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/framework/php/auto-updates/class-pixelentity-theme-update.php on line 49

    – If I want to create an new “Beitrag”, the text in the editor is invisible (white text on white background) so that I cannot do this.
    – In the editor it doesn’t show the menu bar (bold / italic / quote / link etc.) anymore

    ———————
    #WordPress-Version: 5.3.2 (nach dem Update – nun ,mit den beschriebenen Fehlern wieder 4.4.21 nach dem restore auf die alte Version)
    Aktuelles Theme: Enfold (Version 3.4.7)
    Aktuelles Plugin: (Version )
    PHP-Version 7.2.26###
    ——————
    I got an E-Mail from WordPress which contained the following information:

    Fehler-Details
    ==============
    Ein Fehler vom Typ E_ERROR wurde in der Zeile 489 der Datei /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php verursacht. Fehlermeldung: Uncaught Error: Cannot use string offset as an array in /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:489
    Stack trace:
    #0 /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(443): aviaShortcodeTemplate->create_sortable_editor_element(Array)
    #1 /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(395): aviaShortcodeTemplate->prepare_editor_element()
    #2 /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-includes/class-wp-hook.php(288): AviaBuilder->js_template_editor_elements(”)
    #3 /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
    #4 /home/httpd/vhosts/XXXXX.ch/httpdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #5 /home/httpd/vhosts/XXXXXXX####

    Can anyone help me with this?

    #1176202

    Hey Myanaconda,

    Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.1) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1176949
    This reply has been marked as private.
    #1177427

    Hi,

    I see that the WordPress admin pages are not accessible, did you try to completely delete the theme folder, then upload it again via FTP?

    We can help you out with updating but we need a verification that you have backups of the site. It would help if we had access to the WordPress backend as well.

    Best regards,
    Rikard

    #1178237

    Hi Rikard

    Yes I did delete the enfold theme folder. In all I tried several things:

    1. delete enfold folder by ftp and install new
    2. overwrite enfold folder by ftp
    3. deactivate enfold in the wp admin and install new
    4. install new zip with plugin

    Everytime it didn‘t work anymore.

    I now have run a backup and you can access FTP and WordPress backend with the credentials I have posted in a private entry in my earlier posts. I just have this one backup – the website works properly but the problems with updating / creating content still exist.

    I would be grateful, if you could help out with updating and fixing the problems:

    – If I open a “Beitrag”, the content is not loading (loader spinning)
    – At the end of each “Beitrag”, there are error-messages, that say e.g.:

    Warning: Illegal string offset ‘shortcodehandler’ in /home/httpd/vhosts/kfg-kirchberg.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 480

    – If I want to create an new “Beitrag”, the text in the editor is invisible (white text on white background) so that I cannot do this.
    – In the editor it doesn’t show the menu bar (bold / italic / quote / link etc.) anymore

    Thanks a lot for helping!

    Best regards,

    Claudio

    #1178436

    Hi,

    Thanks for the update. I tried logging into WordPress but I get redirected to the front page each time I try to reach the login page. Have you changed the login URL or are you blocking some IP ranges maybe?

    Best regards,
    Rikard

    #1178448
    This reply has been marked as private.
    #1178484
    This reply has been marked as private.
    #1178570

    Hi Claudio,

    Thanks for the update, though I’m still being redirected to the homepage when trying to access to the login page. Are you sure that you have not changed the login URL to something else than the default WordPress login URLs?

    Best regards,
    Rikard

    #1179615

    Hi Rikard

    Strange thing. I could access only by iPhone, but not by Desktop. I now have deactivated the “iThemes Security”-Plugin – now the login works again.
    Please try it once again.

    Best regards,

    Claudio

    #1180165

    Hi Claudio,

    Thanks for the update. I uploaded the latest version of the theme and tried to activate it, but I get the same error message as you did. Could you restore the site from your backup please? Also, I think the WordPress version might be the problem here. Could you try updating that first to see if that helps maybe?

    Best regards,
    Rikard

    #1180544

    Hi Rikard

    I have made the backup and I have made the Upgrade of WordPresse. Please go ahead. I hope we can fix the problem now.

    Best regards,

    Claudio

    #1180660

    Old content is NOT LOADING on backend after WordPress 5.3.2. and Enfold 4.7.2 – you had that problem all year 2019 – version 4.5.7. is the last stable version. ( no problem when you make a new page – existing pages do not respond as they should ) is there coming a fix in 2020??

    #1180673

    Avia not loading after update

    #1180674

    Hi Claudio,

    Thanks for the update. I uploaded 4.7.2 again and activated it, everything seems to be running as it should now. Please review your site.

    Best regards,
    Rikard

    #1180675

    Hi mikeandrewfischer,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also try to explain the problem you are having a bit further in the new thread.

    Best regards,
    Rikard

    #1180701

    Dear Rikard

    It looks good now. Thanks a lot for the perfect support.

    Best regards,

    Claudio

    #1180743

    Hi,

    I’m glad this was resolved, if you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 18 posts - 1 through 18 (of 18 total)

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