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  • #792093

    Hi,
    I’m using the Kindful WordPress Donation embed script. Kindful is a JS embed script designed to process donations.

    I copy and paste it into a page and the button works as it should, however I can no longer edit my advanced layout builder enabled page. I get an endless spinning icon. I’ve had issues in the past with scripts conflicting with the builder.
    Note: I opened a ticket with Kindful Support as well. I’ll update this when they respond.
    The script works as intended when the Advanced Layout Builder is not enabled.

    To test:
    Copy and paste the embed script below to a page with the Advanced Layout Builder enabled.
    Hit update
    Notice the loading spinner (the page will no longer be editable)

    Can you offer any assistance to get the script working with the Advanced Layout Builder?

    Many thanks in advance!
    Todd

    • This topic was modified 2 years, 8 months ago by  twhaoske. Reason: clarification
    #792291

    Hey twhaoske,

    Well, we will need credentials in order to be able to test. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    Best regards,
    Victoria

    #792544

    Thanks for the reply, see private for info.

    #792942

    Hi twhaoske,

    Please, have a look at this threads:

    https://kriesi.at/support/topic/i-cannot-edit-pages-posts-or-portfolio-items-spinning-wheel/

    If you need further assistance please let us know.
    Best regards,
    Victoria

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