September 5, 2015 at 3:41 pm #498683
Thank you for this awesome theme.
I’ve followed all the instructions from https://www.youtube.com/watch?v=n_pZCGBOB2Y and when I click update and refresh the site, the
themeadvanced layer slider is not there. Please help me understand the problem, thanks!
Link to the dev site:
September 5, 2015 at 10:57 pm #498743
- This topic was modified 3 years, 11 months ago by ifallach. Reason: Confused with what's not working
I checked your site but Enfold is displaying. Not sure what you mean by “theme is not there”. Can you take a screenshot and highlight what is going on?
ElliottSeptember 5, 2015 at 11:12 pm #498753
I’m terribly sorry, I mean the advanced layer slider. I attached it, but it is displayed as an empty box with some borders, I just used the sample slides from the tutorial and they are only displaying in the slider editor preview.
IlaiSeptember 7, 2015 at 6:10 am #499030
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
RikardSeptember 7, 2015 at 9:26 am #499123September 7, 2015 at 4:17 pm #499336September 7, 2015 at 7:19 pm #499490
Never installed anything called Cloudflare… And I also used ‘dig wp.storesmarts.com’ command to check if I have it, and I think I don’t. This is the result:
; <<>> DiG 9.8.3-P1 <<>> wp.storesmarts.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 14728
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;wp.storesmarts.com. IN A
;; ANSWER SECTION:
wp.storesmarts.com. 599 IN A 184.108.40.206
;; Query time: 125 msec
;; SERVER: 220.127.116.11#53(18.104.22.168)
;; WHEN: Mon Sep 7 20:18:01 2015
;; MSG SIZE rcvd: 52
Please respond ASAP as it’s really slowing the development down,
IlaiSeptember 7, 2015 at 9:36 pm #499535
Can you please disable all the other plugins and give it a try again please?
BasilisSeptember 7, 2015 at 10:08 pm #499551
Listen I admire that all of you are answering me, but I rather stick with one support guy. You a temporary admin account and you can see that I don’t have any active plugins…
I ask you to do something more proactive to solve this problem. I have a fresh wordpress install with Enfold Theme and Enfold Child Theme installed on it.
Ilai.September 8, 2015 at 8:28 am #499707
I created a test page and it’s working fine there, link in private. I also tried to delete the element from your home page and add it again but it looks to not display right then either, it feels like caching but I could see any plugins to blame for that. Could you try to work off a new page or the page I created instead?
RikardSeptember 8, 2015 at 8:29 am #499708
You can also activate debug mode if you want to copy the shortcode from your home page to a new page: (Purchase code hidden if logged out) /” title=”http://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /”>http://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /
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