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Hi – if i try to add padding to a single page-wide column – where i’ve set a border and background color – ALL the formatting changes disappear and i cannot get them to return. It just looks “normal” as though no changes were made. Why would this be? Is it a bug? i can’t get changes to show on anything. Yes, I”ve cleared the cache repeatedly. Very frustrating, basic formatting changes like this should show, not be a struggle. sorry to complain but spent 2 hours trying to fix / figure it out and nothing works.
See link – the third position, “be smart” should have a border and background color or image (i tried both).
When you first build it, they show – but it needs padding. so you adjust padding, hit refresh on the page, and it vanishes, never to return.What am i doing wrong?
Hi,
Thank you for the inquiry.
Are you referring to the “BE SMART AND INSPIRED: VITAL COLLECTOR INTEL” section? Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
Thank you for the screenshot.
The styles of the columns are not getting applied because the post-css file is missing or is not being loaded. Did you add any filters in the functions.php file? Please provide the S/FTP details in the private field so that we can investigate the issue further.
Best regards,
IsmaelHi,
Thank you for the update.
Have you tried recreating the page from scratch? You can also save the current content as template, then apply it to a newly created page. Let us know once the S/FTP access is available.
Best regards,
IsmaelHi,
Have you added any custom scripts to the page or template files? Temporarily disabling the plugins might also help. We have tested this on our local installation, and the column styling displays correctly.
Best regards,
IsmaelHi,
We didn’t find any errors in the css code above. Please try to set the builder to debug mode so that we can check the actual shortcodes of the builder elements.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
IsmaelOK debug mode is on. at first the settings appear, then make any minor change, and they disappear as though no styling has been applied. code is below. i can see the background color setting but it does not render after saving the page with a minor change.
Hi,
Thank you for the info.
We used the shortcodes on our end and the changes to the column styles are applying correctly (see private field). The only difference that we noticed is the adrotate shortcode, which is not activated on our installation. Have you tried disabling or removing the adrotate shortcode temporarily?
Best regards,
Ismael
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