Greetings,

Can you please log in and check the installation for me? It looks like many theme options are missing. If these are all the options available, I understand, but it seems like part of the install might be incomplete.

I’m doing a lot of custom CSS because the theme doesn’t provide certain global options. It’s a nice design, but several features don’t appear to function as described. On top of the items I mentioned in the ticket I also have these issues, and many more. This was just the first list.

-The layout uses only 5 columns instead of the standard 12.
-On blog and masonry pages, image size settings are ignored.
-There’s no option to remove or modify the copyright label in the footer.
-The shortcode for removing your backlinks doesn’t work.
-The footer theme template file contains an unused “FB-content” div that isn’t documented/concerning to see rogue elements hidden like this that we can’t identify.
-full width doesn’t work- even with sidebar off.
-typography custom settings do not work
-columns do not overlay rows on center, they stack under them. Scaling or highlighting features of your theme cause the background to be pushed off the page.
-I have the same custom CSS heading style for all headings and also modified the typography settings of the template. Yet multiple headings on the exact same page display differently. How do we explain this? I have never before seen such behavior.

Here is one section where the accordian make is full width, then below it we have a color section that is full width, but the text block inside the color section only displays as block, no matter WHAT setting you change. See the blue bar under the “A” in APPRAISAL WORK below? The H2 text is center justified but no matter what we do the blue underline element stays as left aligned. I had to make a column just to get it to stay with the heading instead of drifting off the far left of the page. I have never seen any theme ever do this before. The custom changes that work on all the other wordpress sites do not work with this theme. You can see there is no sidebar, that is block format. You can see it in the theme file. You have anything listed as “content” restricted to under 900px or something like that. How do I fix that without rebuilding this template layout from scratch? Most themes just have a dropdown to change it but I can’t locate any similar options here.

The theme documentation discourages editing theme files, yet that seems to be the only way to achieve results. Other developers I consulted had the same experience and believe parts of the theme may not be working correctly.

I’ve used more than 20 ThemeForest themes and haven’t encountered this many issues before. I already checked the forums before posting. I’ll try to limit new posts to one or two issues at a time, but the number of non-functional options makes troubleshooting difficult.

If you believe these problems can be fixed, I’m happy to work with you. Otherwise, I’d respectfully request a refund so I can choose a different theme that better fits my needs.

Thank you for your time and understanding.

Hi Rikard,

Yes, I did try both Chrome and Safari. I just tried a private window on Safari and I still get the spinning wheel when trying to access the Avia layout builder elements (see screen shot). BTW, this happens on other pages using the AviaLayout Builder instead of Default. Pushing this further, I managed to finally get to see the elements and modify them after logging out and logging back in. But this trick only last a little while since I need to repeat this step if I stop working for a while and I wish to get back to it.

I have also noticed that I have problems saving changes when working on modifying attributes or changes in variations on product pages. I must use the same trick as described above to regain access to product editing.

It’s very puzzling. Can you take a second look?

Thanks in advance.

Philip

Hi Yigit, i am still searching for the root cause, as time is very limited right now. What i found is: If i remove the LayerSlider at the top it does not looses focus anymore. It only happens if the layer slider is there after a slide is switched and it starts to show the text on the new slide. If i have any more Updates ill post here.

Hello,

I was able to fix the image problem with additional CSS.

There is still an issue with the search box in the top right corner of the nav bar. When you enter search terms, a drop-down appears with results; however, it closes really quickly, and you cannot click any of the results. How do I fix this?

Also, when you go to a product detail page, it use to show the details, but after an update, you now have to click details like it’s a button. How can I make it always visible again?
Example: https://dpfsource.com/product/ct350-da/

Thanks