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Hi,
i used this one cool slide over effect from you what looks really great on the desktop, for the mobile version i used instead a slideshow what i like too. But on the i pad i have a big white space and just one photo is showing up. Any idea why the 2 pictures in the slider don`t show up?Many regards rixi
Hello Support Team,
I’m following up again regarding the ongoing issue on the page:
👉 https://raphaelaplasch.at/einblicke-und-referenzen/Summary of the issue
The main content and footer blocks are displayed next to each other instead of below each other.
The text in the main content block cannot be edited anymore.
The issue originally affected one user, then a second one, and now all users, but only on this one page.
The page worked perfectly fine for about two years before this started happening.
What I’ve already tried
I’ve deleted the affected text blocks and rebuilt them from scratch several times.
Each time, the page worked fine for a while — but after some time, the same issue came back again.
I have made sure that there is no invalid HTML or unclosed tags in the content.
Request
Could you please take another look at this?
It seems like something deeper might be causing the problem, since it keeps reappearing even after rebuilding the blocks.Would you need temporary login access to inspect the page directly?
If yes, I can ask my friend (the theme owner) to provide it.Thank you so much again for your time and patience!
Best regards,
Verena PichlerTopic: Button
Can you please look at this page.
Because of the orange symbol I have above the image. – The button lays underneath.
How to make the bottom come to the top?I thought I was smart when I wrote this in the css, but no…
#top a:where(:not(.wp-element-button)) {
z-index: 999;
text-decoration: none;
}Hello Support Team,
I’m following up on the ongoing issue with the Enfold theme, which was discussed in my previous tickets. Here’s the situation summarized:
Background
I’m helping a friend who owns the Enfold theme. She’s currently unwell, so I’m handling the issue on her behalf. I can’t log in to the forum, so I’m opening a new ticket again.
The issue occurs on this page:
👉 https://raphaelaplasch.at/einblicke-und-referenzen/Current situation
The problem initially appeared only for one user on that specific page.
Then a second user experienced the same issue.
Now all users have the issue — but only on this one page.
For about two years, everything worked perfectly fine.
The issue
The text in the main content block can no longer be changed or edited.
The footer block is displayed next to the main content instead of below it.
According to your previous reply (from Ismael), there might be an invalid shortcode or HTML tag, or the layout builder may have been switched between modes.
However, this doesn’t seem to explain why it affects all users now, after two years of working fine.
I also can’t post the code from the affected block here — it’s too long for the form.
Question
Would you need temporary login access to the website in order to inspect the issue more closely?
If so, I can ask my friend to provide it.Thank you so much again for your time and support!
Best regards,
Verena PichlerHello Support Team,
I’d like to submit a follow-up ticket because the issue is still not resolved, and here is all the info in one place:
What’s going on
I’m helping a friend who owns the Enfold theme. She’s currently unwell, so I’m managing her website issues but don’t have her login credentials.
Because of that, I can’t log in to the forum or reply to previous answers — every message is redirected there, and I can’t respond.
I can provide proof of purchase (screenshots, etc.) if needed.
I also can’t upload files via your contact form, so I’m sharing a screenshot here:
👉 https://ibb.co/FLMRfFNwPrevious Support Reply
Your colleague Ismael mentioned:
“Looks like there’s a builder shortcode inside a Text Block element. Could you clarify why the Text Block shortcode was placed within another Text Block? We may need to inspect the site to better understand the issue. Please create a test page and share the URL in the private field.”
The Specific Page with the Issue
The problem occurs on this page:
👉 https://raphaelaplasch.at/einblicke-und-referenzen/On that page, it seems that a shortcode or element is placed inside a Text Block (possibly nested). As a result, the main content and footer are displayed next to each other instead of below each other, breaking the intended layout.
Request
Could you please:
Inspect the page
to identify where the shortcode or Text Block nesting causes the layout issue.Let me know which elements are misconfigured or how to fix the layout so the content and footer appear correctly (one below the other).
Communicate via email, since I cannot access or reply in the forum.
If necessary, I can create a test page and share the URL privately.
Previous Ticket Link
Here’s the link to the previous thread:
👉 https://kriesi.at/support/topic/unable-to-reply-in-forum-need-help-via-email/?avia_support_contact=avs_68e4a844253bb3.79638797_1489914Thank you very much for your understanding and support — it really helps a lot since I can’t use the forum and my friend isn’t able to take care of this herself right now.
Best regards,
Verena PichlerHello,
The Main Menu items do not appear bold despite setting the styling to bold.
In Advanced Styling I set Main Menu Links to Font Weight Bold.
I set Menu Items for Mobile to Activate for Smartphones and Tablets (browser width below 990px) in Main Menu settings.Please see Private Content below.
Can you please help me?
Can you please test your solution on desktop, tablet and mobile?
Thank you.Topic: Responsive Footer Issue
Dear Sirs,
We have a development site at http://www.peter-test1.co.uk. The footer is set to “two columns” and has an image in each column of the footer. However on responsive each image goes on top of each other. see screenshot 1. I am trying to get this central as in screenshot 2 can someone please help. Many thanks.
Hi all,
I already did some research for this topic but all the solutions (CSS, Enfold settings etc.) I found didn’t work.
I was able to remove the title from the page, but not the featured image. Here’s what I want to do:
I want to create all our blog posts with Gutenberg. On the blog posts I want to remove the featured images and the title. I want to define both with Gutenberg. I want to use the featured images only on archive pages (categories etc.). How can I completely remove the feature image from the post page?


