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Hello Enfold Support Team,
I am currently using the Enfold theme on a WordPress site hosted at All-Inkl and I am experiencing issues with the Envato token connection and update checks.
**Current setup:**
* Enfold version: 7.1.3
* WordPress: latest version
* PHP version: 8.3.x (set via All-Inkl hosting)
* Child theme: active**Problem:**
In the Enfold → Theme Updates section, I receive the following messages:* “Your private token is invalid”
* Purchases, username and email cannot be accessed
* Enfold cannot check for available updates
* No update check has been performed in the last monthI have already:
* Created a new Envato Personal Token
* Enabled permissions for username, email and downloading purchased items
* Removed the old token and added the new one
* Saved and rechecked multiple timesUnfortunately, the token is still not recognized.
**My questions:**
1. Is PHP 8.3 officially supported and tested with the current Enfold version?
2. Could PHP 8.3 cause issues with the Envato API connection or update checks?
3. Do you recommend downgrading to PHP 8.1 or 8.2 for better stability?
4. Are there any known issues with Envato token validation in the current Enfold release?I want to make sure my setup follows your best practices before changing the PHP version or updating the theme manually.
Thank you very much for your support and guidance.
Best regards,
Hello Kriesi Support Team,
I’m continuing to experience “THE SAME recurring FATAL E_ERROR” on this live website (https://www.drisabelbalza.com) that triggers WordPress “Your Site is Experiencing a Technical Issue” emails repeatedly.
I don’t know why this annoying E_ERROR doesn’t go away, even though I tried your previous recommendations without any successful result.
What can I do next? This is from January 24, 2026:Environment:
WordPress version: 6.8.3
Parent theme: Enfold 7.1.3
Active theme: Enfold Child (version 1.0)
Current plugin: (version )
PHP version: 7.4.33Error Details
============
An error of type E_ERROR was caused in line 223 of the file /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php. Error message: Uncaught Error: Class ‘avia_font_manager’ not found in /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php:223Stack trace:
#0 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(259): avia_social_media_icons->build_icon(Array)
#1 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(288): avia_social_media_icons->html()
#2 /home/drisabel/public_html/wp-content/themes/enfold/includes/helper-main-menu.php(22): avia_social_media_icons(Array, false)
#3 /home/drisabel/public_html/wp-includes/template.php(812): require(‘/home/drisabel/…’)
#4 /home/drisabel/public_html/wp-includes/template.php(745): load_template(‘/home/drisabel/…’, false, Array)
#5 /home/drisabel/public_html/wp-includes/general-template.php(206): locate_template(Array, true, false, Array)
#6 /home/drisabel/public_html/wp-content/themes/enfold/header.php(275): get_template_part(‘includes/helper’, ‘main-menu’)
#Best regards,
ClaudiaHi,
After updating theme to latest version facing difficulties like many elements does not open for editing at the back end of the website. (Heading, Separator / Whitespace, Icon List, button).It just shows empty white block or sometime it takes lot of time to load the block element for editing.
Thought some plugins might be causing this conflict and tried to disable all the plugins which was installed already, by doing so I got critical error and fixed it with the help of Host provider.
Now the website is up, enabled few plugins and content elements showing up sometime and not showing option for editing sometime, but still error pops up on the top of the page if we are in ‘Edit Advance Layout Builder’.
These were the few error which I copied for your reference.
Notice: Function WP_Abilities_Registry::get_registered was called incorrectly. Ability “gd-mcp/get-site-info” not found. Please see Debugging in WordPress for more information. (This message was added in version 6.9.0.) in /var/www/wp-includes/functions.php on line 6131
Notice: Function WP_Abilities_Registry::get_registered was called incorrectly. Ability “gd-mcp/get-post” not found. Please see Debugging in WordPress for more information. (This message was added in version 6.9.0.) in /var/www/wp-includes/functions.php on line 6131
Warning: Cannot modify header information – headers already sent by (output started at /var/www/wp-includes/functions.php:6131) in /var/www/wp-admin/admin-header.php on line 14
Warning: Cannot modify header information – headers already sent by (output started at /var/www/wp-includes/functions.php:6131) in /var/www/wp-includes/option.php on line 1740
Warning: Cannot modify header information – headers already sent by (output started at /var/www/wp-includes/functions.php:6131) in /var/www/wp-includes/option.php on line 1741
Theme Version: 7.1.3
Using Enfold Child theme
PHP Version 7.4Hello Kriesi,
we have a problem with your theme. The Frontpage is loaded but the subpages doen`t load. The wordpress debug log showed me the following errors:
[26-Jan-2026 08:04:53 UTC] PHP Notice: Die Funktion _load_textdomain_just_in_time wurde fehlerhaft aufgerufen. Das Laden der Übersetzung für die Domain
avia_frameworkwurde zu früh ausgelöst. Das ist normalerweise ein Hinweis auf Code im Plugin oder Theme, der zu früh läuft. Übersetzungen sollten mit der Aktioninitoder später geladen werden. Weitere Informationen: Debugging in WordPress (engl.). (Diese Meldung wurde in Version 6.7.0 hinzugefügt.) in /kunden/173137_56070/rp-hosting/58/58/wp-includes/functions.php on line 6131
[26-Jan-2026 08:04:53 UTC] PHP Fatal error: Uncaught Error: Call to undefined function avia_breadcrumbs() in /kunden/173137_56070/rp-hosting/58/58/wp-content/themes/hansenorden/template-builder.php:117
Stack trace:
#0 /kunden/173137_56070/rp-hosting/58/58/wp-includes/template-loader.php(125): include()
#1 /kunden/173137_56070/rp-hosting/58/58/wp-blog-header.php(19): require_once(‘/kunden/173137_…’)
#2 /kunden/173137_56070/rp-hosting/58/58/index.php(17): require(‘/kunden/173137_…’)
#3 {main}
thrown in /kunden/173137_56070/rp-hosting/58/58/wp-content/themes/hansenorden/template-builder.php on line 117Topic: Update
Hello,
we use Enfold for our website. Now I have updated WordPress to its latest version (6.9) and now I get this error on my website: Notice: Die Funktion _load_textdomain_just_in_time wurde fehlerhaft aufgerufen. Das Laden der Übersetzung für die Domain avia_framework wurde zu früh ausgelöst. Das ist normalerweise ein Hinweis auf Code im Plugin oder Theme, der zu früh läuft. Übersetzungen sollten mit der Aktion init oder später geladen werden. Weitere Informationen: Debugging in WordPress (engl.). (Diese Meldung wurde in Version 6.7.0 hinzugefügt.) in /mnt/web203/d0/72/54211272/htdocs/wp-includes/functions.php on line 6131 Warning: session_start(): Session cannot be started after headers have already been sent in /mnt/web203/d0/72/54211272/htdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.php on line 102 Warning: session_start(): Session cannot be started after headers have already been sent in /mnt/web203/d0/72/54211272/htdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/portfolio/portfolio.php on line 53
I can not update Enfold. They say that enfold is on its latest Version (4.9.2.2)
Can you please help me?Hey there,
running Enfold 7.1.3 on WordPress 6.9 with PHP 8.2.
WordPress Multisite.We face an issue where a site hits the OOM with 512M Memory configured when opening any Icon Font Related Avia Builder Element Popup in the wp-admin editor.
Tracing the issue down we pinpointed the SVG handling to be quite an issue regarding memory usage.
The site uses 9 Icon Fonts with a total size of ~7M. Only a part of that is actually SVG content. So let’s assume we talk about 1,5MB SVG files.
$ wp-content/uploads/dynamic_avia/avia_icon_fonts/
`
1.3M ./font-awesome-bold-01
1.4M ./font-awesome-bold-02
911K ./font-awesome-bold-03
1.9M ./font-awesome-brands
454K ./font-awesome-regular
42K ./k-iconpack01
283K ./k-iconpack02
46K ./m-icon-set-01
24K ./m-signet
`Parsing these files lead to memory allocations of around 700MB.
Related files are “class-font-manager.php” and “class-svg-images.php” with the functions around
set_svg_markupandget_icon_html. As well as followup native PHP functions down the stack trace (simplexml_load_string and substr_replace in particular).
Besides the OOM the SimpleXML calls consume about 1s alone processing time.We identified several issues with the current implementation that could lead to this issue without being able to easily provide a “fix” as everything is quite tightly couples around the in-memory “cache” handling:
Unlimited cache: The protected $cache stores complete SVG strings without size limits → uncontrolled increase in RAM usage.
Unvalidated input loading: file_get_contents / curl_exec load entire files/responses without upfront limits → large memory spikes.
cURL without abort callback: Remote downloads can grow arbitrarily large (no Content-Length or progress checks).
String operations create copies:
substr_replace,preg_match_all,str_replaceon large strings increase peak memory consumption.DOM parsing with SimpleXML: isColoredSVGWithGradients uses simplexml_load_string → the entire XML tree is loaded into memory, potentially multiplying memory usage and introducing XXE/DoS risks.
Missing size validation: No limits are enforced before parsing or caching (local or remote).
Potential format-parsing risks: Regex-based extract_svg_attributes on large inputs can be computationally expensive.
We use Datadog to create Traces and Profile of our application. We were able to confirm that the SimpleXML related code as well as the regex based ops on the SVG file content trigger the OOM in most cases.
I can easily share the Flame Graphs of the Memory Allocation and the Processing Times if you like. We find them to be most helpful in understanding what actually happens at the runtime in code :-)The issue is reproducible for this single site so the issue will be most certainly based on the actual icon font files although they are valid SVG. So we are happy to give any fix a test before any coming release. As we operate a server cluster, just provide me the diffs / changes and we will apply and test them ourselves.
Let me know if you need any more information. I shared a link to the icon font files in the private content section.
Best Regards,
JanHello,
We have an up-to-date WordPress-Site (PHP 8.5, WordPress 6.9.0).
Enfold is installed, albeit with an older version 4.7.4.
Unfortunately the original license got lost, so we purchased a new license key.
Following this we created an Envato personal token and installed this successfully!
Nonetheless, the theme update mechanism still claims:
“Keine Aktualisierung verfügbar. Du verwendest die letzte Version! (4.7.4)”
(No update available. You are running the most recent version (4.7.4))
This is obviously not correct.
Any ideas what we might be doing wrong?
Or is this expected behaviour?
Many thanks!
BR,
PascalTopic: Even more CSS Problems
Hi Enfold Support Team,
I’m experiencing persistent CSS issues with the Enfold theme on my WordPress site that are affecting responsiveness and styling, particularly for mobile and desktop layouts. Custom CSS added via Quick CSS or the child theme’s style.css often fails to apply, gets overridden, or doesn’t update despite clearing all caches (browser, plugins, server-side). Changes to theme options like advanced styling, colors, or typography also don’t reflect on the frontend reliably.
Specific Problems
Caching/Loading Issues: Styles revert or show defaults even after disabling CSS/JS merging and compression in Enfold > Performance.Responsive Design Breaks: Headings get cut off on iPad/smaller screens (e.g., change font-weight to bold, font-size smaller, text-transform uppercase based on viewport).
Typography Overrides: Headings and text styles (bold, small caps, uppercase/lowercase transforms) fail to adapt responsively across devices, requiring constant !important hacks that still don’t stick.
Overrides and Conflicts: Theme options ignore inputs; unclosed Quick CSS blocks break everything; plugin conflicts (e.g., forms, checkouts) exacerbate issues.
Troubleshooting Steps Tried
Cleared caches everywhere and tested in incognito mode across browsers (Chrome, Safari, Firefox).
Disabled caching plugins, performance optimizations, and child theme customizations temporarily—no fix.Updated WordPress, Enfold, PHP (tested 7.4 vs. 8), and relevant plugins; issue persists across devices including Mac OS.
A staging site/credentials can be provided for testing. Any guidance on debugging responsive heading styles, CSS caching, or fixes would be greatly appreciated!
After updating PHP from 7.4 to 8.3 and having latest wordpress version (6.9) enfold version and last Woocommerce version, my website crashes.
Fatal error: Allowed memory size of 134217728 bytes exhaustedDeactivating Woocommerce (by changing the plugin folder name) all works well.
As soon as I switch to a “standard wordpress” template, everything works with woocommerce activated.Did ALL the woocommerce maintenance tools, nothing worked.
No way to make it work again even by going back to previous PHP versions.
Only way to stay with enfold theme is to switch off woocommerce.
Thank you for your help.










