Philippe CastonguayGuest
Hello,
One of our customer is using Enfold as a theme and we think this may interfere with our plugin. Is there a way we could have access to Enfold and only use it locally so we can reproduce their error? It looks like it’s around URL rewrite.
Best
Hi
I am talking about the product pages, not the shop pages.
Is there any way to use the debugger to get the code for the Enfold element and paste it into the appropriate php file?
Thanks for your assistnance,
Andy
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad Ismael could help, please follow the Github for feature request that you posted for possible updates about this feature request.
As this is not the correct place for feature requests and you find that this solution is working, we would like to close this thread. OK?
Best regards,
Mike
Hi,
If you are asking about “Question 2” changing the link from /?avia-element-paging=2 to /page-2 can not be done, as it causes a conflict with WordPress.
The Dev Team set it to /?avia-element-paging=2 to avoid this conflict.
Nonetheless, if you would like to request this pagination change, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.
Best regards,
Mike
Hi team!
I’ve got a test site I’m building out and the menu indicator on the main navigation on the home page only is lighting up on the About Us page.
I don’t have a Home page menu item on the menu structure, we’ve done this on purpose. I did, however, test it out and added the Home page on the menu to see if it was just confused because it wasn’t added on there, but in that test the page indicator was highlighting both Home and About Us.
I can’t seem to duplicate this issue on our live site, so I’m not sure what is causing it.
I do accurately have the Home page selected on the Enfold Child > Theme Options > Frontpage settings if that helps narrow things down.
Link in Private Content.
Thanks in advance!
Hallo,
Wie kann ich das Main Menü wie bei der mobilen darstellen (Striche)?
Ich hätte auch gerne oben im Header keine Leiste , sondern das Menü soll über einem Slider liegen welcher auf der Seite oben abschließt.
Ist das möglich? (Beispiel https://kriesi.at/themes/enfold-2017/ )
Über eine Antwort würde ich mich sehr freuen :)
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This topic was modified 10 months, 2 weeks ago by
ConnyQ.
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This topic was modified 10 months, 2 weeks ago by
ConnyQ.
Hi, our host have updated the php on our website to 8.1. After the switch the website is showing the typical critical WordPress error. Enfold was all updated, is it really possibile it doesn’t work with php 8.1? I can’t change the php as it the least they ask you to use now
I need to be sure before I update the theme on any other websites with Enfold
Wow, thank you Ismael,
I’ll try this ASAP in my child theme functions and get back to you here. Do you think that this custom field might be implemented on a future Enfold update ?
In the meantime, I’ll paste your code snippets also on the Github for feature requests here : https://github.com/KriesiMedia/Enfold-Feature-Requests/issues/132
Best regards
Hey limedrop,
Thank you for the inquiry.
Edit the Grid Row element, go to the Advanced > Developer Settings, then place the value “av-layout-grid-overflow” in the Custom CSS Class field. In the Enfold > General Styling > Quick CSS field, add this css code to put the grid above the layer slider:
#top #wrap_all .av-layout-grid-overflow {
z-index: 1000;
}
Best regards,
Ismael
Hey AndrewRice71,
Thank you for the inquiry.
It is possible to use the Advanced Layout Builder for the default shop page, but it is not recommended, as it may limit the default functionality and may be incompatible with third-party extensions. If you want to proceed, please refer to the documentation below.
— https://kriesi.at/documentation/enfold/woocommerce-shop/#custom-woocommerce-shop-overview-with-advanced-layout-editor
Best regards,
Ismael
Hey jessicaventuri,
Thank you for the inquiry.
The site contains a very old version (5.6.3) of the theme. You have to download the latest version (7.0.1) from your Themeforest account, then update the theme manually via FTP. Please refer to the documentation below.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
Ismael
Hey jjorge1,
Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
Rikard
Hey Frank,
Thanks for reaching out to us. Do you have access to the Themeforest account which was used to purchase your theme license? If you do, then please follow this documentation: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hey jscarlett,
Please try the following in Quick CSS under Enfold->General Styling:
#top #header_meta .phone-info {
line-height: inherit;
}
Best regards,
Rikard
I need help. We have been using the Enfold theme for many years. Today, we just noticed that our website has an error. It was displaying the following message:
There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.
Learn more about troubleshooting WordPress
We contacted the host of our website and they identified our site theme as causing the problem. When they changed it to a default theme, now the website is working but the format is very wrong.
I just purchased the new enfold and I need help setting it up.
Frank KarauGuest
Hallo lieber Support!
Wir benötigen einen Zugang um passendes Updates einzuspielen für das Enfold Version: 4.7.1 – folgendes Theme benutzen wir: https://www.wjw-digital.de
Das Theme wurde vor vielen Jahren bei Envato dummerweise wurde auch kein Schlüssel implementiert für Updates des Themes.
Könnte Ihr uns da weiterhelfen, dass wir einen Zugang bekommen um das Theme upzudaten?
Viele Grüße
Frank Karau
I’m experiencing major performance issues on a WordPress site I’m working on that runs the Enfold theme. When analyzing performance diagnostics with New Relic, I consistently see the avia_deep_decode function appearing as a bottleneck.
Details:
- The avia_deep_decode function is frequently flagged in New Relic performance reports
- It appears to be significantly slowing down page load times
- I’m working on optimizing this site and this function appears to be a major blocker
Questions:
- What is the purpose of the avia_deep_decode function in Enfold?
- Is it safe to disable or modify this function to improve performance?
- Are there any recommended alternatives or optimizations for this function?
Additional Information:
I’ve examined the comment above the avia_get_option function (\wp-content\themes\enfold\framework\php\function-set-avia-frontend.php) which has a $decode argument that is supposed to be false by default, however currently it is set to default to true. I’d like to know if setting this parameter to false would be a safe approach to improve performance, as it would bypass the avia_deep_decode function that’s causing the slowdown.
Are there specific scenarios where decoding is absolutely necessary?
Any guidance would be greatly appreciated as I’m trying to improve the site’s speed without compromising functionality.
Thank you!
Hi Ismael,
it works but I had to make a little change to my code.
Here is the full working code to add custom image sizes to WP and enable them in Enfold ALB, in case anybody needs it:
// Add image sizes to WP
function add_custom_image_size() {
// add_image_size( 'name', width, height, crop );
add_image_size( 'medium_squared', 600, 600, true );
}
add_action( 'after_setup_theme', 'add_custom_image_size' );
// Make custom image sizes selectable from WP admin
function add_custom_image_sizes_to_editor( $sizes ) {
return array_merge( $sizes, array(
'medium_squared' => 'Medium squared',
) );
}
add_filter( 'image_size_names_choose', 'add_custom_image_sizes_to_editor' );
// Make custom image sizes selectable from Enfold ALB elements
function add_custom_image_sizes_to_enfold_alb( array $selectableImgSize, array $imgSizes ) {
$selectableImgSize['medium_squared'] = 'Medium squared';
return $selectableImgSize;
}
add_filter( 'avf_modify_selectable_image_sizes', 'add_custom_image_sizes_to_enfold_alb', 10, 2 );
Thanks
Best regards,
Alessio
Hey AuroraArcus,
I can’t see a link to your actual site? If you haven’t registered your theme license, then please try doing so first of all: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi Mike
I ask because ENFOLD offers a funtion in VIDEO Mask «Video Steuerung ausblenden» but that unfortunately does not work:

Any other ideas? If not, I’m considering to create an IMAGE gallery for the Video thumbnails and link them to the Original Youtube videos in lightbox as I only need Video thumbnail with PLAY Button centered.
What you think?
Steve
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hello support,
I went through several of your helping posts, but couldn’t find a way to activate the avia builder for new posts and blogs. Can you help me out?
At the same time it looks like my enfold theme hasnt been updated for a year. I purchased a license long time ago, but it suddenly doesnt work anymore.
Ive added login info and my license key for you
Hey Daniel,
Thank you for the inquiry.
It might be an issue with the compression or the cache plugin. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then deactivate the cache plugin. Let us know the result. If the issue persists, please provide the site URL and login details in the private field.
Best regards,
Ismael
Hi,
I disabled your Enfold Theme Options ▸ Header ▸ Header Layout ▸ Header Title and Breadcrumbs ▸ Display only title and added this to your code to the end of your child theme functions.php file in Appearance ▸ Editor:
add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 50, 1);
function avf_header_setting_filter_mod($header_settings) {
if (is_tax() || is_archive()) {
$header_settings['header_title_bar'] = "title_bar";
}
return $header_settings;
}
to only show the title on your category pages.
and I added this css:
.category .container_wrap_first {
border: none;
}
.category .title_container {
text-align: center;
padding-top: 50px;
background-color: #f2f0eb !important;
}
.category .title_container h1 a {
font-weight: 600 !important;
line-height: 1.3em;
font-size: 30px;
}
so compared to one of you posts:

your category title looks like this:

But note that they are both H1, I don’t see H2 like you asked.
Best regards,
Mike
Hey NicomIT,
This is not a known issue. Try turning off file compression in the theme, and activate the option to delete old CSS and JS files under Enfold->Performance to see if that helps.
Best regards,
Rikard
Hi,
Thanks for the update, we’ll close thi shtread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard