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In reply to: outdated WooCommerce templates
Hi ipointtech,
Thanks for posting all those information, Enfold is compatible with Woocommerce, however, the version of your parent theme is still 4.7.6.4 which is released last October 5th 2020, so that version may not be compatible with the latest version of Woocommerce. Please backup your site first and update Enfold to 4.9.2.
Best regards,
NikkoIn reply to: load more button of the Masonry can't work
Hi decode,
Please backup your site first and update to the latest version of Enfold (4.9.2) which should contain a fix for the masonry bug.
The issue is actually fixed on version 4.9.1, you can refer to our changelog: https://kriesi.at/documentation/enfold/changelog/Best regards,
NikkoIn reply to: Content Slider Arrows
Hi FamalcoGroup,
I’m glad that Rikard could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoIn reply to: Active menu / menu hover indicator dotted line
Hey Enfoldfanatic,
Please try adding this CSS code in Enfold > General Styling > Quick CSS:
#top .avia-menu-fx { border-top: 2px dotted #ef7b00; background-color: transparent; height: 0; }Best regards,
NikkoCertain fields (seems like it’s Single Line Text) on my Gravity Forms forms aren’t displaying when the website is viewed on a tablet or similar size. They’ve displayed in the past and I’m unsure when they stopped (the website has been up for years now but is regularly maintained). With this I’m also unable to edit the fields as well – the right side pannel that has ‘Add Fields’ and ‘Field Settings’ cannot be clicked or scrolled through and does not change when you click a field to edit it.
I’ve troubleshooted and discovered it’s an Enfold theme conflict. I’ve looked around and tried a few different things including No Conflict in the Gravity Forms Settings and have found no solution. Please assit.
Logins in Private Content
Thank you
In reply to: NOT WORKING – Logo left, Menu center, Widget right
Hi printmateaustralia,
Looking at your screenshots, it seems you have replaced the content of style.css of your parent theme (Enfold) which would cause issues, there’s a condition posted above the instruction of what you must do and one of the instructions is to use a child theme: https://kriesi.at/documentation/enfold/header/#text-3 if you look at the screenshots in the documentation you’ll see that the selected theme is Enfold Child.
Please re-install the Enfold theme again, so style.css will be fixed.
Download the child theme here: https://kriesi.at/documentation/enfold/child-theme/ then follow the instructions written in the documentation.
Once that is done, proceed to the instructions written in https://kriesi.at/documentation/enfold/header/#toggle-id-3 and that should resolve the issue.Best regards,
NikkoIn reply to: There has been a critical error on this website
Hi zizibe1,
We’re glad to hear that :)
As for SVG, you will still need to use a plugin to have SVG support since WordPress does not natively enable it.
Thanks again for using Enfold and have a great day!Best regards,
NikkoHi Jason E,
You’re welcome :)
We’re glad that we could help.
Thanks for using Enfold and have a great day!Best regards,
NikkoIn reply to: Image looking pixelated..
Hi GB,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHello, the code blocks on my site are not detected by WPML, so when I am done translating a page with the Classic Editor, I save that and the I go to the page in that language, where I replace the code block for the new one in that language and save the page. Everything Ok up to here.
Then let’s say I want to make a correction on the text, so I open the Classic WPML Editor for that page and I correct that line.I save it and go to see the page. The corrected line is ther, BUT THE CODE BLOCK I had translated in the page is gone and the page is showing the CODE BLOCK in the original language again.
Then I have to go to the page in that language and edit the code block there again to include it in the new language but if I later use the Classic WPML editor to edit that page the code block I translated goess back to the original language again.
How can I handle this? Can anyone help me?
Best regards,
AngelHello!
Since WordPress 5.2 is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.
In this case, WordPress encountered a bug with your theme, Enfold.
First, visit their website (https://yosoygaia.com/) and check for any visible issues. Then visit the page where the error was detected (https://yosoygaia.com/wp-admin/index.php) and check if there are any visible issues.
Contact your host for help investigating this issue.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This allows you to securely log in to your panel and investigate further.
To keep your site secure, this link will expire in 1 day. Don’t worry about it though – a new link will be emailed to you if the error occurs again after it expires.
When looking for help with this issue, you may be asked for the following information:
WordPress version 5.9.2
Current topic: Enfold (version 4.9)
Current plugin: (version )
PHP version: 7.4.10Error Details
==================
An error of type E_ERROR occurred in line 2015 of the file /hermes/bosnacweb08/bosnacweb08au/b1559/dot.yosoygaiacom/public_html/backupwordpress/wp-content/themes/enfold/functions.php. Error message: Uncaught Error: Call to a member function get_cart() on null in /hermes/bosnacweb08/bosnacweb08au/b1559/dot.yosoygaiacom/public_html/respaldowordpress/wp-content/themes/enfold/functions.php:2015
Stacktrace:
#0 /hermes/bosnacweb08/bosnacweb08au/b1559/dot.yosoygaiacom/public_html/supportwordpress/wp-content/themes/enfold/functions.php(1998): woo_cart_has_virtual_product()
#1 /hermes/bosnacweb08/bosnacweb08au/b1559/dot.yosoygaiacom/public_html/respaldowordpress/wp-includes/class-wp-hook.php(307): payment_gateway_disable_country(Array)
#2 /hermes/bosnacweb08/bosnacweb08au/b1559/dot.yosoygaiacom/public_html/backupwordpress/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
#3 /hermes/bosnacweb08/bosnacweb08au/b1559/dot.yosoygaiacom/public_html/supportwordpress/wp-content/plugins/woocommerce/includes/class-wc-payment-gateways.php(163): apply_filters(‘woocommerce_ava…’ , array)
#4 /hermes/bosnacweb08/bosnacweb08au/b1559/dot.yosoygaiacom/public_html/supportwordpress/wp-content/plugins/woocommercHi all,
I’m working with a third-party developer that is providing product syndication to our website via a plugin that utilizes Woocommerce. We are testing with Enfold, as we like the theme. But the integration with Woocommerce and Enfold is causing issues. The Enfold child theme’s Woocommerce template is overwriting the template that the custom plugin is using and the syndication is not working.Here is what our developer says: “The theme they are using has a custom WooCommerce Template which prevents our template from displaying. Not sure how to overcome this unless we modify the theme ourselves.”
Can we modify and disable the custom templates for Woocommerce within Enfold so that the plugin overrides it?
Thanks!
UPDATE:
I just created a Test Post and added the same Video URL manually and it shows up as expected – see link below under Private.Is this related to the fact that the YouTube video and the Enfold Post are being scheduled? Is the 10 minute window between making the video and Post available causing this issue? Is there some other way I should be automating this workflow?
NOTE: I’m not correcting this Post until the Enfold Team has time to review the problem. Thank you.
Any help in solving this would be greatly appreciated.
Best Regards,
Juliook – ich sehe Du hattest es schon als svg vorliegen , wobei meines netter innen benannt ist – du musst dann halt über #Ebene_1 etc adressieren.
Und bei mir liegt es auch direkt responsiv vor. Ausserdem wird es beim Shrinken nach links oben gehenhttps://webers-testseite.de/wp-content/uploads/Patrik-Beneke.svg
Ah PS: wenn du dein Enfold aktualisierst, dann wird das Logo als inline svg geführt – erst dann ist das mit dem css Zugriff möglich.
Topic: Enfold theme issues
Can someone please contact me about persistent issues with the Enfold theme 4.5.5
I have been using it for several years and now it has continuous plugin issues with plugins that I am not utilizing. The Layer Slider, image in widget etc are the main plugins that continue shutting my site down.
I would love to resolve this issue without having to rebuild my entire site with a different theme.
My number is 804-641-7691 US
In reply to: Woocomerce Product – Bulk Edit
Hello,
But if I do this, what would happen with all the products we have on our website?
I don’t want to change the product pages where I use the Enfold Advanced Layout Builder.
I just need to have a simple product page for the parts and tooling section.Thanks, Leo
Hi,
In the advanced styling settings of the Enfold theme I have the ability to adjust the “buttons”. I have made changes there affecting the border radius and padding. I noticed that these settings also impact the styling of the previous and next buttons on the easy slider (not in a good way though).
Which quick CSS can ensure that the easy slider navigation buttons simply remain in the standard style? I’ll plot a link to an example in the private content section.
Thanks and regards
I am receiving the below error message about outdated WooCommerce templates:
Your theme (enfold – Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.Is the Enfold theme compatible with WooCommerce? What do I need to do to fix this error so I can update PHP to the latest version? Thank you.
In reply to: Typo in avia-builder.css
Hey coldstreamer,
Thank you for using Enfold – and thank you for reporting this.
We will correct it for the next release but it has no negative effect because av-builder-button-disabled is nowhere used.
So there is no possible conflict or malfunction.Best regards,
GünterIn reply to: There has been a critical error on this website
Hi Ismael,
Thanks for your reply.
I contacted the host of my website. He allocated more memory to my account. Now my page loads reliable again and the problem could be solved.
I have one more question: Does Enfold support SVG now or do I still need the SVG Support plugin?
Best regards,
zizibe1
Hi,
You have the file events_countdown.php double in the shortcode folders, therefore it is loaded twice and this is causing the problem:
…/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php which is correct
…/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php which is wrong – please delete this file.When uploading the theme via ftp please always delete the complete folder enfold and then upload the new enfold folder.
Best regards,
GünterTopic: Typo in avia-builder.css
I don’t know if this is the right place to post this, but I downloaded the Enfold Hotel Demo theme and was playing with css stuff when I stumbled across this section in the avia-builder.css file: (enfold/config-templatebuilder/avia-template-builder/assets/css)
#poststuff .av-builer-button-disabled{
box-shadow: none;
background-color: #CCC;
border-color: #AAA;
cursor:default;
text-shadow:none;
}It should read #poststuff .av-builder-button-disabled{ …
This typo also exists in enfold/config-woocommerce/config-356.php and enfold/config-woocommerce/config.php
In reply to: Critical error on website
WordPress has been updated to 5.9.2
Still getting a critical error when trying to set theme to the new version of Enfold.
Have other sites using this theme. So I need to resolve this soon or look for an alternative before new problems arise.
WordPress has been updated to 5.9.2
Still getting a critical error when trying to set theme to the new version of Enfold.
Have other sites using this theme. So I need to resolve this soon or look for an alternative before new problems arise.
load more button of the Masonry can’t work
ENFOLD 4.8.9
WordPress 5.7.3 ( & TRY WITH WordPress 5.9.2)Please help me.
I’ve reported this as a problem before (see link) and the Enfold Team pointed out some parameters in the Video Element that I was missing.
However, for this “scheduled” post, I’ve followed the YouTube URL parameters, but the video is not displaying – see link below in Private. If I click on the link within the black screen or copy the URL and paste it into another window the video will play as expected.
Here is the daily publisihing workflow:
1. YouTube video is scheduled to go from Private to Public at 12:00am EDT
2. The Post is scheduled to be made available at 12:10am EDT
Note: I would assume that since the Post is made available after the YouTube video was made Public there would not be a timing issue.Thanks in advance for your assistance.
Best Regards,
JulioIn reply to: Sub Menu Items
Hey FamalcoGroup,
Thank you for the inquiry.
You can use this css code to transfer the sub menu from to the right of the parent menu item.
#top .av-main-nav ul ul { left: 207px; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelIn reply to: read more tag not in text blcok anylonger
Hey wolfalexandra!
Thank you for the inquiry.
We checked this on older versions of Enfold but the read more tag is still not displaying in any of them. We also tried it using a default theme but it is still not working. Did you update WordPress just recently?
Try to switch to a default theme and test the read more tag there, or post the site details in the private field so that we can check the issue further. Please do not forget to create a backup or a restore point before testing the site.
Cheers!
IsmaelIn reply to: very small header
Hi Sabine,
We’re glad that we could help :)
Thanks as well for using Enfold and have a great day!Best regards,
NikkoTopic: License key
Hi there,
We have an Enfold Child theme version 1.0 running on our website. However, the person who purchased the theme for this website no longer works with us so we cannot access the license key.Google Search Console says that I have the following issues with our page:
Mobile Usability:
Clickable elements too close together
Text too small to readPlease advise on how we can receive customer support from you and if you are able to help us make the website page mobile friendly.
I would really appreciate it if you could contact me as soon as possible as I have been trying to figure out how to contact you for a while now and management needs me to fix this issue as soon as possible.
Thank you,
Mariam Ali
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