Viewing 30 results - 241 through 270 (of 244,632 total)
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  • #1496133

    Hi,

    You can set the header behaviour for each page in the Layout menu while editing a page. General header settings can be done under Enfold->Header.

    Best regards,
    Rikard

    homerosaur
    Participant

    Hello,
    I would like to test the ENFOLD theme on my XAMPP evaluation server and I would like to know if I will be forced to use my activation code and thus lose it when I need it for my actual use (website) ?

    #1496123

    Hi Mike,

    Thanks a lot for your help.

    I tested the issue several times, and after clearing the cache, it confirmed that you were right — the SiteGround Optimizer plugin is indeed the key factor.

    Overall, I think SiteGround Optimizer is a very good performance plugin. However, I’m a bit confused about why it seems not fully compatible with the Enfold theme. Could it be that Enfold’s built-in performance features are already sufficient, and enabling too many optimization options in SiteGround Optimizer results in over-optimization?

    Alternatively, could you please advise which specific options in SiteGround Optimizer are recommended to be enabled when using Enfold, so that I can achieve better performance without causing conflicts?

    I would really appreciate your suggestions on the best configuration for this plugin.

    Thanks again for your support.

    Best regards,
    Jack Song

    #1496122

    Hey thebusybee,

    Thank you for the inquiry.

    This looks like a plugin conflict issue causing the builder to not load correctly. Could you try disabling all plugins temporarily, then go to Enfold > Performance panel and disable the File Compression settings, purge your cache and test again.

    If the issue persists, please share your login credentials in the private field so we can take a closer look.

    Best regards,
    Ismael

    #1496119

    In reply to: Unable to edit page

    Hey lara666,

    Thank you for the inquiry.

    Could you please let us know which version of the Enfold theme you are currently running? You can check this under Appearance > Themes. Please make sure you are on the latest version (7.1.4). You can find instructions on how to update the theme here:

    https://kriesi.at/documentation/enfold/theme-update/

    In the meantime, please try going to Enfold > Performance > File Compression, disable the CSS and JS file compression options, save the settings, then purge your cache and reload the page editor. If the issue persists after that, please share the site URL and provide the login credentials in the private field so we can take a closer look.

    Let us know the result.

    Best regards,
    Ismael

    #1496115
    THP Studio
    Participant

    Hey Gunter,

    From what I can tell, it seems that the legacy entypo fontello icon font is still being used in the mobile menu indicators, rather than the newer SVG based version?

    If you have a mobile fly-out menu with submenu’s, the open/closed indicator > is loading up the old icon font. So it seems that even if the old icon font isn’t in use in other areas of the site, it will still have to be loaded for the mobile menu.

    .html_av-submenu-hidden .av-submenu-indicator:before {
    content: "\E87d";
    font-family: 'entypo-fontello-enfold';
    }

    Could this be updated to use the new SVG version and eliminate and unnecessary font load?

    Thanks

    Tim

    #1496112

    Hey famerise,
    Your siteground-optimizer plugin is giving this error: Uncaught SyntaxError: Unexpected identifier ‘Array’ try disabling the plugin.
    If you have a header.php or footer.php file in your child theme, please remove these.
    You can download a Child Theme here.

    Best regards,
    Mike

    #1496111

    In reply to: update to 6 version

    Hey jordi,
    Our current version is 7.1.4
    You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
    The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
    If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
    You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
    A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
    then you will see the Theme updated successfully message.
    After which you can go to your Theme Forest account and create a new Token for future automatic updates.

    Best regards,
    Mike

    #1496106
    jordi
    Guest

    Hi! I’ve the 4.8 version and I want to update to 6. Can I do it directly (in child theme of course)? because I haven’t the option in the Theme. My site is https://electricidadmoya.com/ and I bought your theme years ago. My current Parent Theme (Enfold) Version Number is 4.8.3 and my PHP version: 8.4.18
    Can you help me?
    Thanks!!

    Holger-Germany
    Participant

    Subject: CRITICAL: Enfold 7.1.4 Redirect Failure & PHP Fatal Error (get_page_permastruct on null)

    “Dear Enfold Support Team,

    I am experiencing a critical issue with Enfold 7.1.4 on a site running the latest WordPress version and PHP 8.1 (also tested with 8.2 and 8.3).

    The Problem:
    A registration form (created with DigiMember) has stopped functioning correctly. While the user is successfully registered in the database, the AJAX redirect to the thank-you page fails completely. The button does not trigger the redirect, leaving the user stuck on the form page.

    Technical Analysis & Error Logs:
    The error logs show that the process is interrupted by a Fatal Error within the WordPress core, triggered during an AJAX call. Even with PHP 8.1, I get the following stack trace:

    PHP Fatal error: Uncaught Error: Call to a member function get_page_permastruct() on null in …/wp-includes/link-template.php:435

    Stack Trace highlights:

    #0 …/wp-includes/link-template.php(397): _get_page_link()

    #1 …/wp-includes/link-template.php(197): get_page_link()

    #2 …/plugins/digimember/…/payment_handler.php(878): get_permalink()

    Additionally, the log is flooded with hundreds of deprecated warnings regarding the Enfold core:
    PHP Deprecated: Class avia_style_generator was called with an argument that has been deprecated since version 5.3! Trying to set protected/private property: avia_style_generator::print_extra_output.

    Environment:
    Enfold Version: 7.1.4

    WordPress: Latest (6.9.1)

    PHP: 8.1.34

    Active Plugins: Cookiebot, DigiMember, GetResponse.

    It seems that the way Enfold handles the style generator or AJAX environment is causing WordPress to lose its permastruct context, leading to the null error during the redirect.

    Do you have a temporary fix, a filter for my child theme’s functions.php, or a patch to resolve this redirect failure? This is currently breaking my sales funnel.

    Best regards,”

    #1496103
    famerise
    Participant

    Hi Enfold team,

    After updating Enfold to the latest version, I noticed two issues on my website.

    First, the Fullwidth Easy Slider is no longer visible on my homepage. When I switch back to the parent theme, everything works correctly. However, when activating the child theme, the slider disappears. The child theme only contains a basic functions.php and style.css, without any custom modifications.

    Second, the PRODUCTS menu in the header is not displaying correctly. The dropdown layout appears broken and does not look as expected (please refer to the previous screenshot). It seems the menu styling or structure may have been affected after the update.

    Also, I could not find an official Enfold child theme package in the latest download. Has it been removed, or is there a recommended way to create and use a child theme now?

    Could you please advise what might be causing these issues and how to fix them?

    Thanks a lot.
    Jack Song

    Hi,

    Updated PHP to latest version 8.2 (as recommended) and also removed the older version of Enfold theme from the staging site. After doing all these changes still the problem not resolved, please check the screenshot, it gives the blank screen without the editing option. http://w68.f91.myftpupload.com/wp-content/uploads/2026/03/Screenshot-2026-03-12-041600.png

    #1496098

    In reply to: update Enfold

    Hey Velair,
    You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
    The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
    If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
    You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
    A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
    then you will see the Theme updated successfully message.
    After which you can go to your Theme Forest account and create a new Token for future automatic updates.

    Best regards,
    Mike

    #1496097

    In reply to: Javier

    Hey velair,
    You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
    The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
    If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
    You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
    A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
    then you will see the Theme updated successfully message.
    After which you can go to your Theme Forest account and create a new Token for future automatic updates.

    Best regards,
    Mike

    #1496096

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1496095

    Topic: Javier

    velair
    Guest

    Hello,

    I purchased the Enfold theme on ThemeForest some time ago, and my support period has now expired.

    I would like to update my theme to the latest version, but I am not completely sure about the correct procedure in my case.

    Could you please confirm:

    If I can download and update the theme even without active support

    The recommended way to safely update (manual upload or Envato Market plugin)

    If there are any precautions I should take based on older versions

    Thank you very much for your help.

    Best regards

    #1496094

    Topic: update Enfold

    in forum Enfold
    Velair
    Participant

    Hello,

    I purchased the Enfold theme on ThemeForest some time ago, and my support period has now expired.

    I would like to update my theme to the latest version, but I am not completely sure about the correct procedure in my case.

    Could you please confirm:

    If I can download and update the theme even without active support

    The recommended way to safely update (manual upload or Envato Market plugin)

    If there are any precautions I should take based on older versions

    Thank you very much for your help.

    Best regards

    #1496091

    Hi,

    Thank you for the inquiry.

    Regarding the logo shrinking on smaller screens and the burger menu/search icon overlapping, you can add the following css to Enfold > General Styling > Quick CSS field:

    
    @media only screen and (max-width: 1290px) {
      .responsive #top .logo img {
        max-width: 62%;
      }
    
      #avia-menu {
        margin-right: 0;
        padding-right: 0;
      }
    }
    
    @media only screen and (max-width: 767px) {
      .responsive #top .logo img {
        max-width: 35%;
      }
    }
    

    Adjust the max-width value as needed to fit your logo within the header. Please make sure to purge the cache before testing.

    qVl8kmu.md.png

    Let us know if the issue persists.

    Best regards,
    Ismael

    Hey epurchase,

    Thank you for the inquiry.

    The Advanced Layout Builder seem to be working correctly when we checked. The errors you’re seeing are probably coming from a plugin related to “gd-mcp”, not the theme itself. Those notices are causing the “headers already sent” warnings which can interfere with the backend.

    We also noticed that there are older versions of the Enfold theme still present in your themes folder. Please remove them or move them outside of the themes directory, as having multiple copies of the theme can cause unexpected conflicts. We would also recommend upgrading your PHP version — PHP 7.4 is end of life and some newer WordPress features work better on php 8.1 or higher.

    Let us know if the issue persists after trying those steps.

    Best regards,
    Ismael

    #1496089

    Hey jpassmann,

    Thank you for the inquiry.

    The demo images bundled with Enfold may or may not include a license for use on live websites — it varies by image. We cannot guarantee that any of them are safe to use publicly.

    The safest course of action is to replace all demo images with your own. There are several royalty-free sources you can use:

    https://unsplash.com
    https://www.pexels.com
    https://pixabay.com

    If you still want to check the origin of a specific image first, you can do a reverse image search to find the source and confirm its license terms:

    https://images.google.com
    https://tineye.com

    We tried checking your site but it redirects to a 404, so we were unable to verify which image you are referring to.

    Let us know if you have more questions.

    Best regards,
    Ismael

    #1496086

    In reply to: Logo cropped on mobile

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1496082

    Hi,
    Glad that you have this sorted out now, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1496080

    Hey waveseven,
    Please see these threads:

    If neither of these work for you, please link to your site.

    Best regards,
    Mike

    #1496079

    Hi,
    Glad that Guenni007 & Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Coen Verkuyl
    Guest

    Hi,

    Thanks for your previous fast answer. I also suspect that the new PHP is the issue.
    As I have taken over the website and the old maintainer is no longer available, I do not have any credentials for your website to download a newer version. Is there any other way you can help here?
    (as said before this is a non-profut site ran by valunteers, the money made by the bi-yearly ” pubquiz” goes completely to charity)

    Regards,
    Coen Verkuyl

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    This reply has been marked as private.

    This bug is causes by a missing closing tag inside a av_textbox element. Imho, this should not break the template system as the shortode itself is closes properly and browsers also can handle this naturaly.

    How to reproduce:
    – create 2 textblocks
    – make the first one have invalid html by adding a opening
    element

    From my understanding, this bug is quite new, since our client has been using this template for quite some time.

    p.s.
    This topic notes bug reports should be posted to this group if there’s no valid support license:

    > In case you do not have a valid support but would like to report a bug or make a suggestion, you can use either Pre-sale question form or post a comment on Enfold’s ThemeForest page :)

    #1496061

    Hey Helmut,

    Please try to clear or temporarily deactivate all caches. You could also try to toggle the file compression settings under Enfold->Performance.

    Best regards,
    Rikard

    #1496056

    In reply to: Plugin updates

    Thank you very much for your quick reply. The latest version of Enfold is installed on the site. The error message always appeared during the last few updates. However, when I check the plugins, it seems as though the updates went through normally. The latest versions of the plugins (Smash Balloon and Logo Translate) are displayed. Therefore, I can’t try updating the plugin again at the moment. I’ll also check with the host at the same time, but nothing has really changed there. The PHP version was updated a while ago, but that went smoothly. Best regards, Andreas

Viewing 30 results - 241 through 270 (of 244,632 total)