Hi Peter,
Thank you so much for your help. I have been re-installing the theme via FTP and deleting my icon file and it seems to be working fine on the computer now. However it is not working on mobile (safari). Any idea?
Also, at the bottom of our homepage, where the testimonials are, a part of it is hidden by the footer. Can you help me please?
Thank you in advance.
Cheers,
Charlotte
Hey!
1) Please try to re-install the theme with ftp: https://vimeo.com/channels/aviathemes/67209750 – maybe a theme file is corrupt.
2) Go to Enfold > Theme Options and delete your custom icon font files. Then upload the icon font file again. I get a warning “: include(/home3/hawthor3/public_html/wp-content/uploads/avia_fonts/fontello/charmap.php) [” – “]: failed to open stream: No such file or directory in …” and it seems like the font files where removed from the server during the update.
Cheers!
Peter
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Hey!
Try to replace this line from wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php:
if(!is_admin() && !session_id()) session_start();
with
if(!is_admin() && session_id() == "") session_start();
If it doesn’t work delete this line completely.
Regards,
Peter
Hey!
The line you mentioned in your last post
wp_list_pages(‘title_li=&sort_column=menu_order’.$exclude);
will only be executed if no custom menu is set. Then the theme must generate a fallback menu and it uses the wp_list_pages function to query all pages for the fallback menu. If you think the wp_list_pages() function breaks your website go to Appearance > Menus, create some custom menus and then assign these menus to the right theme location. As soon as a custom menu is assigned to the theme location no fallback menu will be generated and Enfold doesn’t execute the wp_list_pages() function.
Best regards,
Peter
I have tried to deactivate all the plugins but I still have the same issue. Here is the website > http://www.hawthorntravel.com.au/
Thanks
Hi Josue,
the second issue is solved. Thanks!
Regarding the first one, it is no issue when I use the theme I had before enfold (the text was below the icons). Hence, in my understanding, it has something to do with the enfold theme. Could is be something in regard to the spacing next to the comment field? How can I increase the space above the name field?
Cheers,
Gee Are
Thanks for the info I’ll look into it.
Just to reconfirm though, are you saying that plugins such as BC Responsive Images ( will not resolve the image file size issue in responsive templates or that it would not work with Enfold in particular?
Your clarification would be much appreciated.
Best regards
Raju
Hi!
@innova: Please deactivate the plugins that you have then reset the settings on Enfold > Header > Responsive Header Main Menu.
@simonac: Add this to change the text color.
.responsive #header_main_alternate .mobileMenu {
margin: 16px 0px;
color: white;
}
Regards,
Ismael
Hey!
Are you using the latest version of Enfold (2.5.4)?
I tried reproducing your issue on my local install with no success:

Regards,
Josue
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Hi murphy88!
Please deselect the Blog page on Enfold > Theme Options > Where do you want to display blog? options. Leave it blank. Edit the blog page again, make sure that you add the Blog Posts element.
Regards,
Ismael
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Hey!
Do you have the latest version of Enfold? You have 35 plugins installed, maybe one of them is causing a css conflict within the theme. Deactivate all plugins, see if the issue is fixed.
Best regards,
Ismael
Hey bert787!
Do you have the latest version of Enfold? Please report the issue here. Provide the login details and other information that can help us debug the issue. https://kriesi.at/support/topic/2-5-background-videos-user-examples-for-debugging/
Best regards,
Ismael
Hi gmmediadienste!
You can modify the theme color scheme on Enfold > Styling. If you want to add css modifications, use the Quick CSS or custom.css.
Cheers!
Ismael
Hey Guys, I bought the Enfold theme (Awesome theme by the way) and I’m using the woocommerce plugin plus their Pre-Order extension.
I was talking with the woocommerce guys about a problem I’m having, and they are saying that the theme is causing the error. I have a screenshot of where the error appears to be.
Is this something you guys can help me?
Thanks!
Alex Perez
Hi!
Please try adding !important rule as following
.template-page .entry-content-wrapper h1, .template-page .entry-content-wrapper h2 {
text-transform: none!important; }
You can also try adding the code to Custom.css file inside Enfold/Css folder or bottom of Style.css file of your child theme, if you are using.
As far as i remember you are working on local, if not, please post the link to your website so we can take a look
Cheers!
Yigit
Hi 4youth!
1- Please try to increase the allocated memory to 128M http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
You can also contact your service providers to do it
2- I have just checked your website on my iPhone and responsiveness seems fine http://i.imgur.com/DYe0M49.png
Special heading text on the bottom is a bit too big, you can decrease the font size by adding following code to Quick CSS in Enfold theme options under Styling tab
@media only screen and (max-width: 480px) {
body .av-special-heading.blockquote > * { font-size: 35px; }}
3- Please see Peter’s post here https://kriesi.at/support/topic/add-a-new-custom-font/#post-212124
4- No, we do not. You can try hiring a freelance developer on Microlancer, Codeable or WorkPress
Best regards,
Yigit
Hey dalen550!
Please see “Common ‘Broken Theme’ and ‘Stylesheet Missing’ WordPress Issues” section here http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do
For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750
Regards,
Yigit
Hey David!
Please add following code to Quick CSS in Enfold theme options under Styling tab
@media only screen and (max-width: 480px) {
h1 { font-size: 38px!important; }}
Cheers!
Yigit
Hey Carlos!
You can find Enfold documentation here http://kriesi.at/documentation/enfold/
and video tutorials here http://vimeo.com/channels/aviathemes
This is the layout for that portfolio item http://i.imgur.com/muj3Ldy.jpg
You can also import dummy content in Enfold theme options http://i.imgur.com/Gsv6qvI.jpg
Cheers!
Yigit
Hey robert7878!
Code is not being applied. Please try adding it to Custom.css file inside Enfold/Css folder
Best regards,
Yigit
Hi David!
Please add following code to Quick CSS in Enfold theme options under Styling tab
.avia_message_box_content { text-transform: none; }
Regards,
Yigit
Hi guys,
Can you please advise how to prevent the text in a Notification Box in Enfold from appearing in All Caps?
See what I mean here: http://screencast.com/t/Na4bTC9nAxCm
Many thanks,
David
Hey Paul!
Yes, you can add HTML but make sure to do it in text tab. Please also see http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/
Best regards,
Yigit
Hi Paul!
Please add following code to Quick CSS in Enfold theme options under Styling tab
#after_layer_slider_1 .content {
padding-bottom: 0;
}
Regards,
Yigit
Hey!
Please try the fix under “Fonts not loading in Firefox or IE9” here http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems
If that does not help, please update Enfold to the latest version 2.5.4 – see http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
Yigit
Hi!
Please add following code to Quick CSS in Enfold theme options under Styling tab
#top .widget ul { list-style: none; }
Best regards,
Yigit