Hey Susanne Knoll,
Please note that we did not create or host your site, we created the theme that your site uses.
Nonetheless, when I test your contact form it seems to work correctly:

Since you are using an old version of the theme (v4.1.2) you should update to v7.1.1
To update your version of Enfold you will need to download the latest <strong style=’color:#000′>installable WP version from your Theme Forest account and upload it to your <strong style=’color:#000′>WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a <strong style=’color:#000′>This theme is already installed message because you are updating, you can continue

then you will see the <strong style=’color:#000′>Theme updated successfully message.

I also see that your updates are disabled, so if you don’t have a theme forest account you will need to purchase a new license. Envato (Theme Forest) handles all of our licenses and we can not create licenses and Envato will only recognize account owners, this sometimes happens with a site is built by a developer who in the future can not be found, Envato will not issue a new license to the website owner, one must be purchased. The upside to this is that by purchasing a new license you will also get 6 months of support on our forum to help with any issues. I recommend upgrading to a full year of support for just a little more, as the cost of the theme and a full year of support costs the same as a single hour of support from many developers.
Then you can register for our support forum and open a new thread. You have asked your question through the contact form which is not for support requests.
Thank you for your understanding.

Best regards,
Mike

Hey Jake,
While I don’t expect any issues with updating from v3.85 to v7.1.1, I recommend creating a full site backup with your web host backup tool, not a plugin, as good practice.
If they are not using a a Child Theme check the functions.php for any customizations that they may have added, it will be lost in the update. If they are using a child theme, and have any customized php files like header.php or footer.php or any element php files, save these to your computer and remove them from the server before updating. With a version this old they will cause errors, you will need to copy the new version of the files and make the changes to them before adding them to the child theme.
Typically a good practice is to create a staging site first and update it and then compare the two sites for any difference, if this works fine then update the live site.
If you have any further questions please register to our support forum here and create a new thread and we will gladly try to help you.
You have asked your question through the contact form which is not for support requests.
Thank you for your understanding and for using Enfold.

Best regards,
Mike

Hi,
I have researched this and while there is a long technical explanation for why the WAVE test tool is flagging this, I found a solution in my research. Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function remove_link_from_search_icon_and_add_it_back_on_click() { ?>
  <script>
document.addEventListener('DOMContentLoaded', function() {
    const searchLink = document.querySelector('#menu-item-search a');
    if (searchLink) {
        // Store the original href
        const originalHref = searchLink.getAttribute('href');
        // Remove the href on page load
        searchLink.removeAttribute('href');
        
        // Add click event to restore href
        searchLink.addEventListener('click', function() {
            if (!searchLink.getAttribute('href')) {
                searchLink.setAttribute('href', originalHref);
            }
        });
    }
});
</script>
  <?php
}
add_action( 'wp_footer', 'remove_link_from_search_icon_and_add_it_back_on_click', 99 );

If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add the above code and save.
I tested this on the WAVE Web Accessibility Evaluation Tool and it removed the error.

Best regards,
Mike

Hey Alan,

Please try the following in Quick CSS under Enfold->General Styling:

.home #av_section_4 .flex_column .av-special-heading, .home #av_section_4 .flex_column .av_textblock_section {
  padding: 0 5%;
}

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey amollde,

Thank you for the inquiry.

Have you tried exporting the theme options from the Enfold > Import/Export panel? Please check the documentation below for more info.

— https://kriesi.at/documentation/enfold/backup-theme-settings/#export-theme-settings

You can also use a plugin such as Duplicator or WP Migrate DB to create a copy of the site.

Best regards,
Ismael

Hey Christian,

Thank you for the inquiry.

Did you disable Google reCAPTCHA? The form is working correctly when we checked, but it’s only using the default Enfold Numeric Captcha. Please create a test page with Google reCAPTCHA enabled and provide the login details so we can check the issue properly.

Best regards,
Ismael

Hi,

Thank you for the update.

What happens when you edit line 120 of the enfold\includes\config-enfold\functions-enfold.php file?

$icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ 'aria-hidden' => 'true', 'title' => $title, 'desc' => $title ] );

Try to set aria-hidden to false:

$icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ 'aria-hidden' => 'false', 'title' => $title, 'desc' => $title ] );

Or remove the attributes completely.

$icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ ] );

Let us know the result.

Best regards,
Ismael

Hey dpriemer,

Thank you for the inquiry.

border settings have been cleared and the images sit right next to each other with borders.

The images in the logo element don’t have borders on either page when we checked. Just to clarify, are you trying to add borders or remove them? Temporarily, try to disable the Enfold > Performance > File Compression settings.

For example, the 7 logo element on this page respects the settings. Display border –> Yes, Style –> None, Padding –> 13 px left and right https://cerebralselling.com/salesacademy/

Try to set it to “Do not display border” and keep the Border Style to None. Let us know the result.

Best regards,
Ismael

Hey Ryan,

Thank you for the inquiry.

We are not yet sure what is causing the issue, but we did notice that the site contains an older version of the theme (6.0.8). Please download the latest version (7.1.1) from your Themeforest account, then try to update the theme manually via FTP. Let us know if the issue persists.

— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

Thank you for the update.

You can check out the documentation to help you get started with the theme: https://kriesi.at/documentation/enfold/

There are also video tutorials available, created by other Enfold users: https://www.youtube.com/watch?v=Dbgy4dPf7R4

Let us know if you have more questions.

Best regards,
Ismael

Hey SurigliaStudio,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function blog_title_above_image() { ?>
  <script>
window.addEventListener('DOMContentLoaded', function() {
(function($){
  $('.slide-entry').each(function() {
  $(this).find('.entry-content-header').insertBefore( $(this).find('a.slide-image'));
  $(this).find('.av-vertical-delimiter').css('display','none');
  });
})(jQuery);
});
  </script>
  <?php
}
add_action( 'wp_footer', 'blog_title_above_image', 99 );

If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add the above code and save.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Please see the screenshot in the Private Content area of the expected results.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike