Hi jomaylab!

Thank you for using Enfold.

You can use the advance layout builder when editing your portfolio items. If you want a video background, use the Color Section element.

Cheers!
Ismael

Hi!

Looks like there are missing files or some of them is not working correctly. I can’t change the theme options. Please download the latest version again from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Ismael

Hi suppenhuhn!

Thank you for using Enfold.

Please try to use this plugin: https://wordpress.org/plugins/wp-smushit/

Best regards,
Ismael

Hey!

Thank you for the link.

Please go to Enfold > Header > Mobile Menu panel. Set the Header Mobile Menu activation to the second option. Add this on Quick CSS or custom.css to fix the logo:

@media only screen and (max-width: 767px) {
.responsive .logo a, .responsive .logo img {
margin: 0 auto;
max-width: 100%;
height: 70px !important;
max-height: 70px !important;
width: auto;
}
}

Best regards,
Ismael

Hey!

Thank you for using Enfold.

We need to see the actual website. Please create a test page with the issues then post the link here.

Best regards,
Ismael

Hi axedra!

Thank you for using Enfold.

Please try to flush the permalink settings on Settings > Permalink. Click the “Save” button once. Refer to this link on how to fix permalink issues: http://codex.wordpress.org/Using_Permalinks#Fixing_Permalink_Problems

Best regards,
Ismael

Hey InitiativeNeuland!

Thank you for using Enfold.

We need to see the updated version of the theme to fix the issue. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Create a test page so that we can inspect the issue.

Regards,
Ismael

Hey!

Did you set any option on Settings > Reading panel? Please set it to default. Or did you set this page as blog page on Enfold > Theme Options > Where do you want to display blog option?.

Best regards,
Ismael

Hi bicounet!

Thank you for using Enfold.

There is no medium option available. You can change the thumbnail size via css.

Regards,
Ismael

Hey!

No, I’m sorry but this is not possible without modifying the theme files. Please visit Envato Studio or Werkpress for further customization. You can also vote or request the feature on our Feature Requests page.

Cheers!
Ismael

Hi compito!

Thank you for using the theme!

You’re using an old version of the theme, 2.7.1. Please update to WordPress 4.0 then download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

The update might alter some of the elements. You need to adjust the options of configure the elements from scratch. If possible, please update the theme every time a new patch is available.

Cheers!
Ismael

Hi lizybloom!

Thank you for using Enfold.

The flex_columns’ width are percentage base. You should probably code the layout using text blocks or combine the images.

Cheers!
Ismael

Hey Martin!

Thank you for using Enfold.

I checked the site on Chrome but I can’t reproduce the issue. Can you please provide a screenshot?

Cheers!
Ismael

Hey Sophieja23!

Thank you for using Enfold.

Did you add any modifications on functions.php regarding the product layout? The containers are wrong. Please check.

Cheers!
Ismael

Hi stakavainio!

Thank you for using Enfold.

Yes, that is possible but the task is beyond the scope of support. Please visit Envato Studio or Werkpress for further customization. You can also vote or request the feature on our Feature Requests page. Anyway, you can use the #top .avia-slideshow-arrows a, #top .avia-slideshow-arrows a.prev-slide and #top .avia-slideshow-arrows a.next-slide selectors.

Cheers!
Ismael

Hi leRenaar!

Thank you for using Enfold.

Yes, that is possible but unfortunately, the task is beyond the scope of support. Please hire a freelance developer. You can visit Envato Studio or Werkpress for further customization.

Cheers!
Ismael

Hey Holger!

Thank you for using Enfold.

Please use this on Quick CSS or custom.css to adjust the search box:

#top #s {
height: 50px;
}

#top #searchsubmit, .ajax_load {
width: 40px;
height: 50px;
line-height: 40px;
}

input#s[placeholder] {
font-size: 18px;
}

Use this on functions.php to remove the placeholder on focus:

function remove_placeholder(){
?>
<script>
jQuery(window).load(function(){	
	jQuery('input,textarea').focus(function(){
		$(this).removeAttr('placeholder');
	});
});
</script>
<?php
}
add_action('wp_footer', 'remove_placeholder', 10);

Regards,
Ismael

Hi ciptanegara!

Thank you for using Enfold.

Please edit the sub level menu links on Enfold > Advanced Menu Styling panel.

Cheers!
Ismael

Hi El_Chapo!

Thank you for using Enfold.

You can use the Autorespond Text field.

Cheers!
Ismael

Hi Charlie!

Thank you for using Enfold.

Please try to deactivate all plugins then test it again.

Regards,
Ismael

Hi 118group!

Thank you for using Enfold.

I’m sorry but I can’t see the issue on Chrome and IE browsers. Can you please provide a screenshot?

Regards,
Ismael

Hey yongyong85!

Thank you for using Enfold.

Did you set the main menu as Enfold Main Menu? Please post the link to the actual website here.

Cheers!
Ismael

Hi!

Thank you for using Enfold and sorry for the delay.

You can use the Product Short Description box to control the excerpt. Shortcodes on summary can’t be use when using the product list element. Change the product image size with this on Quick CSS:

.av-catalogue-image {
border-radius: 0;
width: 60px;
margin-right: 15px;
}

I don’t see the background shadow. Can you please provide a screenshot?

Best regards,
Ismael

Hi antilimited!

Thank you for using Enfold.

Please refer to this link on how to fix the icon issues: http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems

Also, the font files are missing. Please check:

http://www.northsouthfood.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.ttf?v=3
http://www.northsouthfood.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff?v=3

Regards,
Ismael

Hey Nimad!

Thank you for using Enfold.

I haven’t tested this personally but you can try to create grouped or variable products. Use the product attributes. https://wordpress.org/support/topic/selling-songs-within-albums

This extension might help: http://www.woothemes.com/products/woocommerce-bulk-download/

Best regards,
Ismael

Hey Alex!

Thank you for using Enfold.

I’m sorry but Visual Composer is not compatible the theme and if I am not mistaken, you can’t switch between default and visual editor or at least marked as a bad practice. Please contact the plugin author for further info.

Best regards,
Ismael

Hi Andrea!

Thank you for using Enfold.

We have configured the Events Calendar plugin to be compatible with the theme just recently and is not fully working with the masonry element yet. Feel free to request the feature on our Feature Requests page.

You can however add an order and orderby option on the masonry element but it will still not remove past events: http://kriesi.at/documentation/enfold/how-to-add-an-orderorderby-option-to-the-blogpost-sliderportfoliomasonry-grid-element/

Best regards,
Ismael

Hi!

No, the theme options will be retained as long as you didn’t tap the database. Switch to the default theme then check the dashboard. If the issue persist then it means that the issue is not related to the theme. Maybe, the actual wordpress files are corrupted or a plugin is causing the issue. Switch back to Enfold theme after.

Cheers!
Ismael