Hi,
Thanks for the login, I see that it looks like you have a site built with WPBakery Page Builder I would not recommend importing a demo site into your current site, Enfold includes it’s own custom page builder Advanced Layout Builder which can not be removed and other page builders conflict with.
If you want to migrate to Enfold and page builder I recommend creating a new WordPress install in a sub-directory or sub-domain and then import the demo there. The WPBakery shortcode is not compatible with our builder so you will need to create each page from scratch and not import them.
I don’t think this is the reason the demo import is not working, it’s probably a security option on your server. Please check your PHP settings to see if the secure options are activated.
If “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
then try turning these “on”.
If this doesn’t help we can take another look on your new WordPress installation.
Best regards,
Mike
Hi,
I just placed a Logo instead of leaving the logo field empty and removed the code from the Quick CSS. I thought this would solve the problem with the Enfold Logo.
What happened is that my own logo replaced the Enfold logo only in Chrome as long I’m in the preview mode of WordPress. After I logged out of WordPress, Chrome, Mozillla, Safari and Tor are still displaying the Enfold Logo on every subsite and of course they do not show my onwn log on the main site.
I’ve also deactivated all Plugins = same result.
I’m getting crazy….
Regards
Alex
EDIT: I solved the problem by replacing the Enfold Logo in wp/wp-content/themes/enfold/images/layout/logo.png with my own logo.
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This reply was modified 3 years, 4 months ago by
Proleaks.
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This reply was modified 3 years, 4 months ago by
Proleaks.
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This reply was modified 3 years, 4 months ago by
Proleaks.
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This reply was modified 3 years, 4 months ago by
Proleaks.
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This reply was modified 3 years, 4 months ago by
Proleaks.
Hi,
I’m sorry for not explaining it better, try adding the css in the Enfold Theme Options ▸ General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field.
Best regards,
Mike
Hi Sovietovic,
We’re happy to hear that :)
Thanks for using Enfold and have a great weekend!
Best regards,
Nikko
Hi Sovietovic,
We’re glad that you have found the solution for it :)
Thanks for using Enfold and have a great weekend!
Best regards,
Nikko
Hi Richard,
Please try to modify this file: wp-content/themes/enfold/js/avia.js then go to line 658-661 and remove this code:
if( $.avia_utilities.isMobile )
{
return;
}
Clear browser cache and check if it helps.
Best regards,
Nikko
Hi Sovietovic,
We are glad to hear that you have found a way to resolve the issue :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko
Hi hmsvictory,
I’m glad that Ismael could help you :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko
Hi Chrilles,
Please try to add this CSS code in Enfold > General Styling > Quick CSS:
#top #wrap_all .menu-item-has-children {
padding-right: 8px;
}
#top #wrap_all .menu-item-has-children:before {
content: '\e873';
font-family: 'entypo-fontello';
position: absolute;
right: 4px;
top: 50%;
transform: translateY(-50%);
}
Hope this helps.
Best regards,
Nikko
Hi Munford,
We’re happy to hear that the issue is fixed.
Thanks for using Enfold and have a great weekend!
Best regards,
Nikko
Hi Nic_007,
1. For the font, try to change it to Lato font. Also, regarding the colors, you don’t need to change them individually but you can change them in Enfold > General Styling, then change the color values in Main Content and Alternate Content.
2. Go to Enfold > General Styling > Alternate Content (tab) > set Default Background color to #39342d
Best regards,
Nikko
Hi mediaapps,
I’m glad that Yigit could help you :)
Thanks for using Enfold and have a great weekend!
Best regards,
Nikko
Hi Donkies11,
No worries :)
Thanks for using Enfold and have a great weekend!
Best regards,
Nikko
Hi Gert,
We’re glad to hear that it’s fixed and that you have identified the cause of the issue :)
Thanks for using Enfold and have a great weekend!
Best regards,
Nikko
Hi there,
We are having problems with Edwiser Bridge working with Enfold. I know the issue is with the theme as we have deactivated the theme and tested with the basic Twenty Nineteen WP theme and the issue goes away.
The problem we experience is that the Woocommerce Integration of Bitwiser does not save to the course as we apply it but reverts back to no integration after editing and saving and opening the course again.
The site is currently in a stage environment and we would urgently want to launch it to the root domain once this issue is resolved.
Please advise.
Best,
Schalk
1) I installed the Enfold Restaurant Demo and changed the default styling from Brown to Splash Green in the General Styling Settings. Unfortunately, the font has also changed as a result! Both styling settings, however, say “open sans” as the font. It looks even worse with “flower green”! Is there a way to prevent this? And are there any other changes involved besides the fonts?
Do I now have to change each color individually to bring green to my page?
2) In the form on the “locations” page, the background color unfortunately disappears (or is white), I would like it to be brown (like in the demo) or preferably green. Where do I have to make which settings?
Many thanks in advance for your support.
Hi,
it’s curious because I can see the enfold logo on every site no matter which browser I use and yes, I have done a hard refresh on every single browser.
Best regards,
Alex
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This reply was modified 3 years, 4 months ago by
Proleaks.
Hi,
Thank you for your patience, I tried to login to your dev site but I get a DNS error, so I assume that this site is down.
I see that your live site is using v4.7.5 I believe there was an error in this version so you will need to manually update and then future updates will work successfully.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hallo,
seit ich Enfold installiert habe ist meine WP-Seite sehr langsam und ich bekomme im Dashboard folgende Fehlermeldung.
Ich würde mich sehr über Ihre Hilfe freuen.
Andrea K.
HIER DIE FEHLERMELDUNG:
Zustand der Website
Der Test zum Website-Zustand zeigt Informationen zu deiner WordPress-Konfiguration und zu Elementen, die möglicherweise deine Aufmerksamkeit erfordern.
1 kritisches Problem
Kritische Probleme betreffen Elemente, die eine große Auswirkung auf die Leistung oder Sicherheit deiner Website haben können. Die Lösung dieser Probleme sollte priorisiert werden.
Seiten-Cache wurde erkannt, aber die Antwortzeit des Servers ist immer noch langsam
Leistung
1 empfohlene Verbesserung
Empfohlene Punkte werden als vorteilhaft für deine Website angesehen, auch wenn sie nicht so wichtig sind wie ein kritisches Problem. Sie können Verbesserungen in Bereichen wie Leistung, Benutzerfreundlichkeit und mehr beinhalten.
Du solltest einen persistenten Objekt-Cache verwenden
Leistung
Hallo zusammen,
leider konnte meine zerstörte Seite (mit Demo ENFOLD Restaurant) nicht per restore gerettet werden, jedenfalls bekomme ich es nicht hin.
Wie kann ich das Demo-Theme sauber löschen und neu installieren, um wieder neu anzufangen? Es eilt sehr.
Danke vorab für Support.
Viele Grüße
Hey Arno,
Yes, lifetime updates are included in your purchase so you can simply login on your account and download it from Downloads page :)
Then, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options to receive auto updates.
Best regards,
Yigit
Hi Arno,
Thanks for contacting us!
You can login on ThemeForest account that you used when purchasing Enfold and go to Downloads page to download the latest version and update the theme – https://kriesi.at/documentation/enfold/theme-update/ preferably via FTP.
Enfold 5.2.1 is compatible with WP 6.1.x and PHP 8.0.x. It should work fine with 8.1 as well. We have made some improvements and they will be available in upcoming version :)
Best regards,
Yigit
Arno BühlerGuest
Hi there
I use the enfold theme (great!) since some years.
Now I want to do a completely new installation because Hoster has updated on php 8.1. Website is completely off. All deleted.
Questions:
Must I buy a new enfold theme or can I get a (free) update?
If so, where can I get the update?
Will enfold run on basic wordpress 6.1.1 (I have already installed)
Will enfold run on php 8.1.?
Looking forward to hear from you
Arno
Hey Antonella,
Thanks for contacting us!
It seems like you have modified WooCommerce files on your child theme. Could you please temporarily switch to Enfold parent theme, clear cache and check if that helps?
Best regards,
Yigit
Hey,
1- I have reverted the oldest available revision on your homepage. Could you please review it?
2- To display revisions, I simply went to Enfold theme options and switch the editor from block editor to classic editor. Then, I edited your page and clicked “Screen options” on the top right corner and then enabled “revisions”. Then I clicked on the oldest available one and reverted to it :)
3- The way our forums are set up, there is always a moderator available to check the threads. Kriesi and our lead developer are from Austria however all moderators speak English. So as I mentioned in the other thread, you can post in German if you feel more comfortable. In case your case is urgent, please attach “Urgent” to the thread title and we will try to prioritize it :)
Regards,
Yigit
Hey Enfold support
Enfold is showing question mark sign in grid row element only in Iphone 13.
I have checked out element and there is no error in text or html.
Please could you help out?
The question mark sigh is placed above the names Betina Rehne and Christian Petersen.
See print screen
View post on imgur.com
Best regards
Lene
Hi,
Thanks!
I switched editor to Block Editor in Enfold theme options and now Presto block is showing up.
Please review your website :)
Best regards,
Yigit
Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
#socket .copyright {
width: auto;
}
Best regards,
Rikard
Hey Nic,
I replied to your thread here – https://kriesi.at/support/topic/page-completely-shot-enfold-restaurant/#post-1374778
Please do not create duplicated threads :)
Best regards,
Yigit