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Hello,
I bought your Theme Enfold about 2 months ago.
I’m supposed to have support having paid, the only thing you offer is a forum, no email and no one to answer our questions.
I’ve already had to pay several people to intervene on the site and solve problems with the Theme, because it was impossible to get in touch with the support of the Theme I paid for, I don’t find that normal.
I’m having a problem that I can’t find the solution to. I need the license key for the LayerSlider plugin, which is integrated into the Theme, but I can’t get my hands on it.
Please put me in touch with a competent support person. I’m wasting a lot of time and money on little things that could be fixed quickly.
Have a good day
Topic: Cannot save options.
I’ve been using Enfold for years. I love it. Bought a new licence today to redevelop an old website.
A problem I’ve never encountered before. Tried to enter api key and it loaded but it would not save. No then options would save. I’ve seen some people say this is a security conflict, others say other things. I asked Godaddy to look into it as we have another site using another theme where we have lots of broken images. In the enfold theme site even the gravatar default profile picture in the top right corner is broken. Something isn’t right.
Godaddy say it’s the theme or plug-ins or content. I say it’s a server configuration and they disagree and won’t do more. They say to speak to you of course.
I don’t want to reinstall WordPress because all content is there.
Can you suggest anything I can do?
Thank you
Hi Enfold team,
Thanks for the many years of a valuable tool!
On a new site, I’m using the TEXT code provided in a previous thread rather than an image logo. However, I’m unable to achieve vertical-align: middle for the text-logo with the menu. See attached.
I’ve tried several ways, none moved the text-logo, Is this possible?
Thank you.My current css:
.logo-title { font-size: 2.75em !important; font-family: Acme; color:#b8cf75; padding-left: 15px !important; display: inline-block; height: 100%; vertical-align: middle !important; } .logo img { display: none; }I’m building a new website on Enfold, see link in private for the dev/test site.
I have changed the Featured Image size in my child theme:
/* Reduce featured image size on single post */ #top.single-post .big-preview { max-width: 600px !important; margin: 0 auto;}I upload images at 2000 x 1500 px and use Simple Image Sizes to create the sizes I need and also use the
function ava_image_sizes() { remove_image_size('square'); etc etcfunction to stop creating the theme sizes I don’t want.
One of my custom image sizes is called posts-FI, sized at 600 x 450 px, for use as the FI. But when I set the FI in the post, there is no selection available to choose the appropriate image size, so it is loading (I think) the original 2000 x 1500 px photo.
There’s an ‘img’ declaration that appears to confirm the 2000 x 1500 px photo is being loaded. But there’s a bunch of code preceding the ‘img’ stating ‘data-srcset’ that I thought was supposed to load the right sized image for the “container”. I confess to not understanding how this works.
Dev Tools tells me the “intrinsic size” of the image in that post is 2000 x 1500 px, which clearly I don’t want.
So… how can I get the 600 x 450 px loaded as the FI in a post, and not any of the larger images?
Topic: Critical error on kriesi.at
Tried to use the search facility on the support forum (https://kriesi.at/support/forum/enfold/) just now, 6 pm UK time, type in my search words of “load featured image”, click on the magnifying glass and I get this error every time:
There has been a critical error on this website. Learn more about troubleshooting WordPress.“featured image” does work.
Topic: Parallax Demo install
Hi. I just bought and installed the Parallax theme and installed the demo. However, the files arent installed and looking like a demo. The site looks like a base enfold installation. I have php set to 7.4, I disabled the static page in the WP settings and I have the enfold theme settings set to both Front page on front page and blog. Can someone assist me with getting the demo to load properly as this is a new client.
Thank You for your help!
~ JP
Topic: wordpress enfold
Ist ist possibble to export posts to PDF i.e. by “Print my Blog”?
How can I do it?Thanks in advance
Hi Enfold-Team
I would like to reduce the size of the post images in the blog.
I have not found a suitable setting in the Enfold Child “Blog”.
What is the solution?Thanks,
BeatGood morning.
A problem is occurring with most of my videos posted on the EFOLD website.
I need a solution.Answer me to send a print.
the summary is:
The videos are running over the texts on the page or post, their size is greater than what I define in the enfold, occupying practically the entire page.Hi
I have a simple website and I’m experiencing an unusual problem. I have lots of enfold sites and am quite used to the editor but I have not experienced this before.
I find that when I make ANY changes to a particular simple text block (in a color section currently) then it changes the color of another text block in the next section OR it can completely cause the rest of the elements further down on that page to disappear. I am constantly having to restore previous versions of the page to retrieve lost sections. This can happen if I move, edit OR delete the text block in question. There is no strange formatting in the text block, in fact it has only 2 words in it.I am running enfold 5.6.4, WordPress Version 6.2.2, and PHP 7.4
Any clues on what to do? I have left login credentials etc in the Private Content.
Thank you
TiaTopic: Error PHP Upgrade
Hi,
after the PHP upgrade from 7.4 to 8.0, I see these errors:
1) Warning: Constant WP_MAX_MEMORY_LIMIT already defined in /home/customer/www/gdpr-privacy.net/public_html/wp-config.php on line 92;
2) Warning: session_start(): Session cannot be started after headers have already been sent in /home/customer/www/gdpr-privacy.net/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.php on line 112.Can you help me please?
Looking forward hearing from you.
Best regards.
MSHi enfold-Team,
I have also a problem with this warning using slider review for posts:Warning: Undefined array key “term_rel” in /var/www/web22472952/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php on line 562
I´m using the newest enfold version and already tested to deactivate plugins. I can´t find a solution and ask you for help.Best regards,
BeatTopic: enfold
Hi,
I bought Enfold a while ago. I’m trying to install the recent updated version to the current WordPress website I’m working on, but it’s not working. WordPress is saying that the link isn’t working. I can’t seem to register for the kriesi support forum to ask there, so I’m asking here
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