Hi,

There is no page duplication feature in the theme, you should be able to find a plugin for that though. If you want to copy/paste the shortcode content, then you can activate debug mode under Enfold->Layout Builder->Show advanced Options->Debug Mode (Backend Only)

Best regards,
Rikard

Hi Petra,

Please open a new thread and include WordPress admin and FTP login details in private, so that we can perform the update for you. Going back a few versions will likely not make any difference.

Best regards,
Rikard

Hi,
Glad to hear that you have this sorted out, and thanks for sharing your solution, perhaps other users will find this helpful. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi madisonstudios1,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hey royaltask,

Thank you for the inquiry.

Did you place the Google Analytics tracking code in the Enfold > Google Services > Google Analytics Tracking Code field? The privacy option will not be able to block or toggle the analytics tracker if the tracking code is placed somewhere else.

Best regards,
Ismael

Hi,

Thank you for the update.

A lot has changed since 4.7.6.4, so expect some errors to occur after updating to 5.6.6, especially if you’ve made modifications in your child theme. To prevent this in the future, please ensure you regularly update the theme as soon as new patches become available.

We recommend creating a site clone, updating it to the latest version (5.6.6), and resolving any issues there before applying the updates to your live site. You may need to toggle or temporarily disable Enfold > Performance > File Compression while working on the site.

Once the clone is ready and updated, please provide the site URL and login details in the private field so that we can investigate the errors.

Best regards,
Ismael

Hey Mousa,

Thank you for the inquiry.

Which theme did you purchase? If you are using Enfold, you may need to download the latest version from your Themeforest account and update the theme manually via FTP. Please check the documentation below for more info.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Please register in the forum using your purchase code (link below), create a new thread, then provide the site URL in the private field.

// https://kriesi.at/support/register/

You can open an Enfold inquiry, using this link.

// https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Ismael

Hi,

Can you pin point where the syntax error is coming from?

It doesn’t really point to the actual file or function, probably because the scripts are compressed. We may need to login to the site in order to check the issue further. In the meantime, please temporarily disable the Enfold > Performance > File Compression settings so that we can properly trace the error.

Best regards,
Ismael

Hi,

Thank you for the update.

Have I placed the additional code correctly? (see screenshot)

You have to add the code below the first block.

if (this.options.event != 'click')
                {
                    this.scope.on('mouseleave', default_tooltips, $.proxy(this.hide_tooltip, this));
                    this.scope.on('click', default_tooltips, $.proxy(this.hide_on_click_tooltip, this));
                } else
                {
                    this.body.on('mousedown', $.proxy(this.hide_tooltip, this));
                }

                this.body.on('click', $.proxy(this.hide_all_tooltips, this));

You have to temporarily disable the Enfold > Performance > File Compression settings after doing the modification.

Best regards,
Ismael

Hi,

I think the issue is because the page has three columns with no max-width, so at 1024px the images only need to fill that space:

where on a large desktop the page width is much more:

so to add a page max width try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.responsive #top.archive.woocommerce-shop .container_wrap_first > .container {
	max-width: 1024px;
}

adjust the max-width to suit.

Best regards,
Mike

Hi,
This was an error because you added the snippet as a “HTML Snippet”:

I changed it to a “PHP Snippet” for you

please clear your browser cache and check.

Best regards,
Mike

Hi,
For the Team Member element to add more social icons you can add or edit the team member social icons by adjusting the Add/Edit Social Service or Icon Links settings:

If you don’t see the icon you want to see in the icon options:

then you will need to add more icons from fontello, please see our documentation for Adding your own Fontello or Flaticon Icons

You can only use black & white icons and must choose one from fontello, if they don’t have the one you want then need you will need to create it by finding an SVG and converting it on Fontello to create the icon font:
The icon font will be black and white a colored SVG won’t work. But if you find a png with a transparent background then you can convert it here.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike