Hello we bought a theme from you awhile ago and it stopped working due to new updates, what can I do to start using the theme again?
Thank you for the inquiry.
Which theme did you purchase? If you are using Enfold, you may need to download the latest version from your Themeforest account and update the theme manually via FTP. Please check the documentation below for more info.
Please register in the forum using your purchase code (link below), create a new thread, then provide the site URL in the private field.
You can open an Enfold inquiry, using this link.