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Good morning,
Please can you assist me with troubleshooting why I am unable to embed the eLFSight plugin code into my Enfold website? The Google reviews shows for a second and then disappeared, and only showed the code text after that.
Is there a troubleshoot for this issue
Hey amollde,
Thank you for the inquiry.
You can enable Enfold > Privacy & Cookies > Cookie Handling > Enable Cookie Consent Messages, then set the Default Cookie Behavior to the third or fourth option for stricter privacy rules. This will disable the services (google font, youtube etc) on page load and allow users to toggle them in the privacy modal or on the privacy page where the toggles are available.
Best regards,
IsmaelIn reply to: Different style in different language
Hi,
Thank you for the inquiry.
Did you add this css code? It seems to be the reason why the font size of the post title is much larger on the other site.
.html_modern-blog #top .post-entry .post-title, .html_modern-blog .avia-content-slider .slide-entry-title { font-size: 2em; text-align: left; letter-spacing: 1px; }Also, make sure that the Enfold > Blog Layout > Blog Styling and Blog Layout settings are the same on both installations.
Best regards,
IsmaelIn reply to: Custom Post Type Editor Features needed for Layout
Hey ronduring,
Thank you for the inquiry.
You may need to add your custom post type (CPT) to the list of post types supported by the Advanced Layout Builder. Please refer to this documentation for more info: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type
Best regards,
IsmaelIn reply to: make entire column clickable in post slider
Hi,
Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Flux checkout styling problem
Hi,
sending screenshots in private area.
I dont need any customisations. Once more time: After switching to twenty twenty one theme is everything ok – so clearly enfold override flux styling which you resolved on SK clone. All I need is disable this override like on SK clone of web.
Can you PLEASE read once more time my first post in this thread? Everything is detaily explained there.
Thanks
In reply to: Iconbox Icon Smaller
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Secondary menu
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Image next to the language selector
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Remove header bottom line
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Remove header bottom line
Hey Antonio,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#header { box-shadow: none; }After applying the css, please clear your browser cache and check.
Best regards,
MikeIn reply to: I do not find Appearance-Menu-Screen options
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Google maps not loading on my page
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Different style in different language
do you use WPML on that page?
see for example: https://kriesi.at/support/topic/header-structure/
and there is a link to e.g. synchronise the languages https://kriesi.at/support/topic/implementing-the-same-theme-setting-to-all-languages-using-enfoldwpml/Hi
We have a website in two languages (German and French).
The problem is, that the style i.e. of the posts is different in German and French. But we cannot find any difference in the style settings of Enfold. What can be the reason for that?
See private content section.Hello,
I have set up Google maps within my Enfold child theme and have correctly configured the API keys.
I have been displaying a Google Maps on my website’s contact page which has been working fine in the past.
However I have recently noticed that the map no longer displays. Instead I get the following message:
“Maps were disabled by the visitor on this site. Click to open map in a new window.”
When editing the contact page, I have ensured that the Google Maps element has it’s conditional load option set to ‘Show Google Maps immediately’, however even with this option selected the map does not load.
If I deactivate the child Enfold them and active the normal Enfold theme then the Google maps loads straight away, but on the Enfold child theme it does not.
The theme is fully up to date. I also have Elementor plugin installed and I have deactivated that to see if that fixes the issue but it does not.
As mentioned before, the map used to display straight away but recently it has stopped.
If you require any further information to help with your investigations please let me know.
Hello, I do not find the page “Screen options” (Appearance – Menu). Can you please explain where I can find it in the wordpress dashboard? I searched in all Enfold theme options…
“Pages, Posts, Products, Tags, Custom Links, Categories and much more can be added to the menu items. First, enable the required boxes from the ‘Screen options’ on the top right of the Appearance > Menu page to be able to add them to the menu.”
Hello,
We’re redesigning a website with Enfold, and our client asked us to do this (attached page).
The idea is that when you click on the basement or floors button, the image changes, as does the bottom content. How can we do this?Thanks in advance.
BR,
Antonio
In reply to: WPML translated strings not showing in AVIA editor
Hi,
Apologies for the late response. Did you install the String Translation extension? You will need this WPML extension to properly translate pages created with the Advanced Layout Builder. Please check the following documentation for more information on how to translate using WPML.
— https://wpml.org/tutorials/2016/02/enfold-theme-and-wpml/
— https://kriesi.at/documentation/enfold/translationLet know if you need more info.
Best regards,
IsmaelIn reply to: Purchased Theme with Support but Cannot Post
Hey!
Thanks for reaching out.
Please use your purchase code to register an account on the forum: https://kriesi.at/support/register/
Once registered, you can submit inquiries using the form on this page: https://kriesi.at/support/forum/enfold/#new-post
Let us know if you need any more info.
Cheers!
IsmaelIn reply to: Bug – blog page / category
Hi,
We tried logging in to the site again, but the credentials were incorrect. Could you please provide a link to a course page where the issue occurs?
The following demos are displaying correctly:
https://kriesi.at/themes/enfold-shop/blog/
https://kriesi.at/themes/enfold-shop/category/news/
https://kriesi.at/themes/enfold-shop/category/personal/
https://kriesi.at/themes/enfold-shop/2014/08/Best regards,
IsmaelIn reply to: Enfold Premium There
Hey Piotr Panek,
Sorry, we don’t have a “Pro” version.
If you buy a Enfold license, I recommend that you purchase with their email address so they have a Theme Forest account (Envato)
So that in the future they can update the theme.
Often developers will purchase in their account and years later the client can not update because Envato will not transfer the license.
Best regards,
MikeTopic: Enfold Premium There
Hello,
I am interested in buying PRO version of Enfold theme to build page for my client. Would it be possible for you to share details of what Enfold PRO can do, what is the price, and if you can offer preferable conditions for client who already owns one webpage that is built with Enfold PRO.
Thank you
In reply to: My purchase code doesn’t work
Hi,
Please register your theme license, and create a token: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardIn reply to: Bug – blog page / category
In reply to: My purchase code doesn’t work
I purchased a new license because my website developer no longer has the code. Enfold is still on version 1.0. That’s why I had to make this purchase. However, the code doesn’t work, and I’m getting an error message.
In reply to: No preview images in the Masonry Gallery
Hi,
Great, I’m glad that you found the problem. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Upgrade path very old Enfold theme
Hey rmoestl,
The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHey there,
I face the situation that a client reached out to me to update their WordPress website.
They are currently running on the very old Enfold version 4.5.1 which dates back to October 2018.
Current WordPress version they use is 6.4.6, so not too old.
I’d like to install the newest Enfold version (currently 7.1.1). However, I wonder if such a big upgrade step would work smoothly.
Are there any known upgrade gotchas I should be aware of?
Best regards
RobertIn reply to: CLS issue color section
Hi,
Yes, both the background image and the overlay image contribute to the LCP. While the report flags the background image as the main culprit, any unoptimized images or content on the page can affect loading speed and directly impact the LCP.
Currently, home_backround-keil-mobile.svg is still quite large for mobile view at 96 KB. We recommend either removing it completely from the #av_section_7 section or removing the duplicates of this section completely, keeping only one version for both mobile and desktop views.
Please note that images in these sections still affect the page’s performance, even if they are hidden on mobile view. The minified resources generated by the plugin WPFC also affect the page rendering. Try temporarily disabling the plugin and make sure the Enfold > Performance > File Compression settings are disabled as well.
Let us know if this makes any difference.
Best regards,
Ismael
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