Viewing 30 results - 1,141 through 1,170 (of 244,373 total)
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  • #1490222
    carmen
    Guest

    please help me with compuscan.us, it didn’t update the theme

    #1490219

    Hey Sarah,

    Could you try updating the theme to the latest version (7.1.3) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please post admin WordPress login details in private, along with a detailed description of how to reproduce the problems that you are seeing on your end.

    Best regards,
    Rikard

    #1490209
    rtwcs_web
    Participant

    Over the last few days when attempting to edit pages using Advanced Layout Builder page edit, it just throws up a blank page with a button for the Default Editor that just provides a small non-resizable box showing the HTML source.

    After consulting the hosting provider DreamHost they revealed a console message:

    “wp.editPost.PluginBlockSettingsMenuItem is deprecated since version 6.6.
    Please use wp.editor.PluginBlockSettingsMenuItem instead.”

    The suggestion was that there is some incompatibility between our version of Enfold 7.1.3 and WordPress 6.8.3

    #1490202
    sarahheisinger
    Participant

    Hallo Enfold-Team,

    seit zwei Tagen reagiert Enfold nicht mehr korrekt. Ich verliere so langsam meine Geduld und bin wirklich ratlos…

    Beispiel 1: Ich gebe einer Zelle einer Rasterzeile einen neuen Innenabstand. Resultat: Der Innenabstand verschwindet komplett und auch die Hintergrundfarbe wird nicht mehr ausgegeben.

    Beispiel 2: Ich gebe einer Farbsektion einen neuen Innenabstand. Resultat: Der Innenabstand verschwindet komplett und auch die Hintergrundfarbe wird nicht mehr ausgegeben.

    Die Webseite war, bis auf kleine Korrekturen im mobile Design, komplett fertig. Nun traue ich mich nicht mehr Änderungen vorzunehmen, da ich die Webseite dadurch zerschieße.

    Woher kommen diese plötzlichen Fehler?

    Die Seite ist ein ehrenamtliches Projekt für die Grundschule meiner Kids und müsste bald fertig werden. Bitte helft mir.

    Danke und Grüße
    Sarah

    Übersetzung:
    Hello Enfold Team,

    Enfold hasn’t been responding correctly for two days. I’m slowly losing patience and am truly at a loss…

    Example 1: I’m giving a new padding to a cell in a grid row. Result: The padding disappears completely, and the background color is no longer displayed.

    Example 2: I’m giving a new padding to a color section. Result: The padding disappears completely, and the background color is no longer displayed.

    The website was completely finished, except for minor tweaks to the mobile design. Now I don’t dare make any more changes because I’ll ruin the website.

    Where are these sudden errors coming from?

    The site is a volunteer project for my kids’ elementary school and should be finished soon. Please help me.

    Thanks and best regards,
    Sarah

    #1490191

    Hey Lion,

    Thanks for sharing!

    I’ve turned your customization into a plugin and uploaded it to the Enfold Library at https://github.com/KriesiMedia/enfold-library/tree/master/codesnippets%2C%20tricks%2C%20plugins/Enfold/integration%20plugins/3rd%20party%20plugins/Enfold%20Complete%20Image%20Protection.

    Best regards,
    Yigit

    P.S.: Please feel free to delete the file from your server.

    9zeroagentur
    Participant

    Hallo Enfold-Team,

    seit dem Update auf Enfold 7.1.2 funktioniert der visuelle Editor im Textblock (avia_textblock) nicht mehr korrekt.
    Der Reiter „Visuell“ bleibt komplett leer, nur im „Code“-Tab ist Inhalt sichtbar.

    Bereits geprüft:

    – Enfold und WordPress sind auf dem neuesten Stand
    – Alle Caches (Theme, Browser, Server) wurden geleert
    – CSS/JS-Merging in den Enfold Performance-Einstellungen wurde deaktiviert
    – Alle Plugins wurden testweise deaktiviert
    – Keine individuellen Code-Anpassungen im Child Theme, die TinyMCE betreffen

    Beobachtung:
    Der Editor-Bereich im Backend wird angezeigt, bleibt aber leer

    Frage:
    Gibt es derzeit bekannte Probleme mit Enfold 7.1.2 und dem visuellen Textblock-Editor?
    Falls ja, gibt es bereits einen Fix oder empfohlenen Workaround?

    Ich kann bei Bedarf temporäre Zugangsdaten per privater Nachricht zur Verfügung stellen.

    #1490180
    Lion
    Guest

    Hi Yeet, read private content please

    #1490169

    Hey rixi,

    Thank you for the inquiry.

    Are you referring to the tablet view of the contact form fields? Please add the following code in Enfold > General Styling > Quick CSS field.

    @media only screen and (max-width: 1024px) {
      /* Add your Mobile Styles here */
      .responsive .avia_ajax_form .form_element {
        width: 100%;
        clear: both;
        margin-right: 0;
        margin-left: 0;
        float: none;
      }
    }

    Another option is to make the columns stack to full width on tablet view.

    Screenshot-2025-10-14-at-1-10-35-PM

    Best regards,
    Ismael

    #1490166

    Hey birdfr0g,

    Thank you for the inquiry.

    You have to extract the enfold.zip file from the original Themeforest package first, before uploading it to your WordPress installation. Please check this documentation for reference: https://kriesi.at/documentation/enfold/install-enfold-theme/

    Let us know if you need more info.

    Best regards,
    Ismael

    #1490159

    Hi,

    Thank you for the update.

    Did you install a classic editor plugin? Please disable it, then adjust the Enfold > Theme Options > Select Your Editor settings to use the classic editor. If you need to remove the shortcode field, you’ll have to remove the snippet from the functions.php file. There is no toggle for it by default.

    Let us know if you need more info.

    Best regards,
    Ismael

    #1490154
    birdfr0g
    Participant

    I have tried to add the themeforest-eTIYN1qt-enfold-responsive-multipurpose-theme-zip through WordPress, but I get an error message that says that there is no style.css file. I have unzipped the file to be sure that there is indeed a style.css file. Your instructions say I am supposed to upload the themeforest zip file, is this incorrect? Am I supposed to upload the enfold.zip file. I realize that I am new to this. I went through all of the support files (I used search to limit the files), and couldn’t find anything on this topic

    My client has not given me access to FTP, so I cannot upload the files that way.

    Please advise. Thank you in advance.

    #1490146

    Thanks. I guess that’s the only route for this one. I wish we knew the answer though. There should be no reason the navigation out of the box would conflict with Enfold..

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1490139

    Topic: Caching hook

    in forum Enfold
    xela
    Participant

    We use the Enfold theme and WP Fastest Cache. When Enfold creates a new dynamic CSS file under “wp-content/uploads/dynamic_avia/avia-merged-styles-*.css,” the cache still wants to serve the old CSS file, which has already been deleted. This results in an unformatted page.
    WP Fastest Cache has options for clearing the cache when pages are created or modified. However, this doesn’t seem to be sufficient.

    Do you have a hook that executes when a new CSS file is generated that we can use to clear the cache?

    AndreasWinkler
    Participant

    Hallo liebes Support Team,

    ich habe Probleme mit meiner Kontaktseite, die sich ohne Bilder öffnet.
    Im Entwicklermodus sehe ich einige Fehlermeldungen: “insecure stylsheet”. Es handelt sich um mehrere Enfold CSS Dateien (z.B. http://www.aw-impulse.de/wp-content/themes/enfold/CSS/layout.min.css?ver=7.1 sowie weitere http Dateien grid.min.css, base.min.css usw.).

    Meine Website ist bereits auf HTTPS umgestellt, daran kann es nicht liegen.

    Ich bitte um Hilfe.

    Vielen Dank!

    #1490132

    Hi,

    Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1490129

    Hey Alexandre,

    Please try the following in Quick CSS under Enfold->General Styling:

    .avia_transform .av_fullscreen .active-slide .avia-caption-title, .avia_transform .av_fullscreen .active-slide .avia-caption-content {
      animation: none;
    }

    Best regards,
    Rikard

    #1490123

    Hello everyone,
    For those who are interested, you can download the latest version of the Italian language

    Download here
    Translation: Italian language
    Version: Enfold 7.1.3
    Released on: 13th october 2025
    Strings: 6662
    All translations are synchronised with the source files

    Regards
    Luigi

    Protohill
    Participant

    Hi

    After a recent theme update, my website stopped loading due to a critical error. I restored the theme from a previous backup, and the site is now partially working, but I’m facing the following issue:

    Main pages (e.g. /contact, /team, etc.) display the message:

    “No results found. We’re sorry, but no results could be found for your request.”

    Subpages inside these main pages open correctly.

    I’ve already tried the following troubleshooting steps:

    Regenerated permalinks.
    Checked and rebuilt the .htaccess file.
    Verified that the correct pages are assigned under Settings → Reading and Enfold → Theme Options.
    Cleared all caches and tested with minimal active plugins.
    Created new test pages (they also show the same “No results” message).

    It seems that Enfold is interpreting static pages as empty search or blog results, even though they’re correctly configured.

    Could you help me?

    Thank you very much for your help and support.
    I can provide temporary access or additional information if needed.

    Best regards,

    • This topic was modified 5 months ago by Protohill.
    #1490116

    In reply to: Menu burger on tablet

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1490115

    Hey Alexandre,

    Please try the following in Quick CSS under Enfold->General Styling:

    .page-id-15 .av-recaptcha-submit {
      margin-top: -20px;
    }

    Best regards,
    Rikard

    #1490111

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    caorda
    Participant

    It looks like this issue is recurring in Enfold 7.1.2 when ‘Use first slides caption as permanent caption’ is selected.

    • This topic was modified 5 months ago by caorda.
    #1490085

    Hey Valerie,

    Thank you for the inquiry.

    This product element was probably added when the block editor was still enabled, but the editor is now disabled when we checked. Have you tried switching the builder to debug mode as discussed in your previous thread?

    https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Ismael

    #1490069

    Hey koomo,

    Did you set it under Enfold->Theme Options->Transparency Options?

    Best regards,
    Rikard

    Hey Verena Pichler,

    Thanks for reaching out to us. Please note that you are contacting us via our pre sale channel, this is not intented for technical support. We would ask you to register on our support forum: https://kriesi.at/support/register/, then start a new thread in the Enfold sub forum. If you don’t have a valid support period, then you can renew it here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Once you have access to the support forum, then we would need access to your site. You can post the login details in private content part of your post.

    Best regards,
    Rikard

    #1490066

    Topic: Menu burger on tablet

    in forum Enfold
    VachetAlexandre
    Participant

    Hello guys, i think i have 2 problems with the new update of enfold because now my sticky header on tablet disappears and i wanted to know if someone can give me a code to make it sticky and i have a problem with my burger menu because he is not showing on tablet (landscape). So if someone can help me i give logins to helpers in private content, thanks !

    #1490065

    Hi,

    You can set the front page under Enfold->Theme Options.

    Best regards,
    Rikard

    #1490064

    In reply to: Embed HTML on page

    Hi,

    Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1490061
    Valerie
    Participant

    Hi Support! New problem. I decided not to use Woo Commerce and deactivated and deleted all plugins for it. I had made one product and deleted the product grid that was on a page and saved the page. When I am in the backend there is a code for the product grid in between and overlaying two special headings. To get rid of it, I switched the default editor to block, viewed the page edit area, and deleted the phantom code there. Saved the page. However, that phantom code still shows in the backend, but not when viewing the page. How do I get rid of the phantom code? I’m concerned it will be a problem. Page and site info in the private content. Thank you for all your excellent support through the many years I have used Enfold. Valerie

Viewing 30 results - 1,141 through 1,170 (of 244,373 total)