Hey Robert Sink,

Thank you for the inquiry and welcome to the forum! You can open a new ticket using the form in the following link: https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Ismael

Hi,

Thanks for the update. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,
The Dev Team has modified the tab files to address this, below please find a zip file with three files, use them to replace your theme files after saving your current ones for roll back.
The files to replace are:
/enfold/config-templatebuilder/avia-shortcodes/tabs/tabs.js
/enfold/config-templatebuilder/avia-shortcodes/tabs/tabs.min.js
/enfold/config-templatebuilder/avia-shortcodes/tabs/tabs.php
after replacing these clear any cache plugins and your browser cache and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files
and then check, and let us know.

Best regards,
Mike

Hi,
You will not lose anything updating this way. But note that if you have any core theme files customize or any functions add to the theme functions.php file, these will be lost.
If you are using a Child Theme these settings will be fine.
I would still recommend creating a full backup using your webhost backup option as there have been many changes since your version.
Perhaps the best approach would be to create a staging site and then update the staging site first as a test.
Most cPanel webhosts have a staging site option, some in the dashboard:

Others add the option in the Softaculous WordPress Management

There may be other staging site options in different cPanel servers, these are the two that I have seen.

Best regards,
Mike

Hi,
Thanks for the link to your site, I see that you are using a very old version 4.8.7 this version can not be updated through the theme update panel, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

After you manually update to v5.7.1 you will be able to update though the theme update panel in the future.

Best regards,
Mike

Hey Sam_ADSeries,

Please register your theme license in order to receive updates: https://kriesi.at/documentation/enfold/theme-registration/. If that should not work, then please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

Hi,

Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,
Your wp-config.php file might have it disables with define( 'DISALLOW_FILE_EDIT', true );
You could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

then add the previous code solution and save.

Best regards,
Mike

Hi,
The file permissions might not be correct, try checking this thread

Best regards,
Mike

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

#av-burger-menu-ul .current-menu-item {
  background: red;
}

#av-burger-menu-ul .current-menu-itemn a {
  color: yellow !important;
}

Best regards,
Rikard

Hi,

Thank you for the update.

What do you mean by “userdefined css”? Please add the css code in the Enfold > General Styling > Quick CSS field. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache afterward.

Best regards,
Ismael

Hey Patrice Grünig,

Thank you for the inquiry.

You can download the latest version of the theme from your Themeforest account, then upload it to your server manually via S/FTP. We recommend cloning the site to a different environment for the update before transferring it to the live site. Please refer to the documentation below for more info:

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

Thank you for using Enfold and reporting this.

I added a fix to next release 5.7.2.

Meanwhile please replace …/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-popup-templates-responsive.php

with

https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_7_1/config-templatebuilder/avia-template-builder/php/base-classes/class-popup-templates-responsive.php

Do not forget to make a backup of the original file for a fallback.

Best regards,
Günter

Hey northorie,

Thank you for the inquiry.

You can add mew buttons for cookie bar in the Enfold > Privacy & Cookies > Cookie Handling > Buttons section. Simply click the green plus icon (+) to add a new button.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

You can adjust the style of the Cookie Consent Message Bar in the Enfold > Advanced Styling panel. Look for the elements under the Cookie Consent Bar section.

Best regards,
Ismael

Hi,

Thanks for that. I toggled the CSS compression and the option to delete old CSS and JS files under Enfold->Performance, then cleared the cache from your cache plugin and that helped. Please review your site.

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .main_menu {
    position: initial;
    display: table;
    margin: 0 auto;
  }
  .responsive #top .logo {
    width: 100%;
  }
  .responsive #top .logo img {
    display: table;
    margin: 0 auto;
  }
}

Best regards,
Rikard