Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Markus,

Thanks for the login details. Could you try updating the theme to the latest version (5.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hey aiyonabogados,

The update to 5.7.1 has to be done manually from versions prior to 4.4.1, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey cuccarini,

I’m not sure that I fully understand your intentions, but you can try to set a background image for the Main Content area under Enfold->General Styling.

Best regards,
Rikard

Hey NicomIT,

Thank you for the inquiry.

Aside from the Templates option, you can also use the Page Content element to display the content of another page, which can be utilized as templates that can be updated globally. Another option is the Custom Elements Template (CET), which are builder elements that can be customized and added to different areas of the site. Once added, all instances of the CET can be updated in a single place. Please check the links below for more info:

// https://kriesi.at/documentation/enfold/custom-element-templates/

Best regards,
Ismael

Hi,

Thank you for the update.

Where did you insert the Mailchimp API Key? Please provide the login details in the private field so that we can check the issue further. In the meantime, you can review the documentation below:

// https://kriesi.at/documentation/enfold/mailchimp-signup/#finding-and-entering-your-api-key

Best regards,
Ismael

Hey delmonte,
Thank you for the link to your site, the following css will replace the plus icon with a down arrow, but in order to not change all of the accordion icons on your whole site, first add the custom class downarrow in the advanced tab of the element:

Then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.downarrow .toggle_icon:before {
	content:"\e873";
	font-family: 'entypo-fontello';
	top: -5px;
  position: relative;
}
.downarrow .toggle_icon {
	border:none;	
	position: absolute;
}
.downarrow .toggle_icon .vert_icon,
.downarrow .toggle_icon .hor_icon {
	display:none;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
This is the expected results:

Best regards,
Mike

Hi,
Glad that this helped, in my install the “Display” dropdown shows 15, 30, 45:

I didn’t find a way to change it, but you can remove it with this css in your Quick CSS:

.product-sorting > .sort-param.sort-param-count {
	display: none;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, I don’t this search widget originally had this behavior as I couldn’t reproduce it, but nonetheless glad that it works for you now. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey jetsaveurs.com,

Thank you for the inquiry.

We are redirected to a blank page when we try to log in to the dashboard. Regarding the issue, please try temporarily deactivating the plugins and toggling or temporarily disabling the Enfold > Performance > File Compression settings. Make sure to purge the cache afterwards. Please inform us of the result.

Best regards,
Ismael

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) {
    .responsive #top .avia-post-nav {
        display: block;
    }
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey MORTULGAAH,

Thank you for the inquiry.

You can insert the Enfold Mailchimp widget in any of the Footer – Column widget areas. Let us know if you need more help.

Best regards,
Ismael

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thank you for the inquiry.

To completely hide the preloader, you can disable the Page Preloading option in the Enfold > Theme Options panel. Or use this css code:

#top .av-siteloader-extra, #top .av-preloading-logo { 
   display: none !important;
}

Best regards,
Ismael

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that.

1. I copied your front page to a test page and fixed a tag for you, please see private. Could you test that page out to see if everything works as expected? Note that I activated debug mode under Enfold->Layout Builder->Show Advanced Options. You can deactivate it in the same place.

2. Please try the following in Quick CSS under Enfold->General Styling:

#top .av_header_transparency #header_meta {
  border-bottom: none;
}

Best regards,
Rikard

• This reply was modified 1 year, 10 months ago by Rikard.

Hi,

Thank you for the update.

I can’t update from version (3.5.2), what should I do?

The automatic update through the dashboard will no longer work on this version. You will have to download the latest version of the theme from your Themeforest account and update your installation by manually uploading the theme files via S/FTP. Please refer to the link below for more info:

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

To post a screenshot, you can use platforms like Savvyify, Imgur or Dropbox. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Best regards,
Ismael

Hey zhengqinglan,

Thank you for the inquiry.

According to the error message, the token lacks the required permissions. Please review the documentation below and generate another token, ensuring that the necessary permissions are checked.

// https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

Make sure to enable these scopes:

View and search Envato sites (checked by default) (Required)
View the user’s Envato Account username
View the user’s email address
View the user’s account profile details
Download the user’s purchased items (Required)
Verify purchases of the user’s items
List purchases the user has made (Required)

Best regards,
Ismael