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  • #1443168
    zhengqinglan
    Guest

    I have a issues with my theme, I have create the personal takens, but still have issue, see below, please sovle this for us.

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Your username: qinglanz
    Your E-Mail: (Email address hidden if logged out)
    Following errors occurred:

    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Purchases: A problem occurred accessing your purchases. Unable to check for updates.

    #1443173

    Hey zhengqinglan,

    Thank you for the inquiry.

    According to the error message, the token lacks the required permissions. Please review the documentation below and generate another token, ensuring that the necessary permissions are checked.

    // https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Make sure to enable these scopes:

    View and search Envato sites (checked by default) (Required)
    View the user’s Envato Account username
    View the user’s email address
    View the user’s account profile details
    Download the user’s purchased items (Required)
    Verify purchases of the user’s items
    List purchases the user has made (Required)

    Best regards,
    Ismael

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