Viewing 30 results - 691 through 720 (of 242,405 total)
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  • #1483371

    In reply to: Enfold licence support

    Hey luigi Giliberti,

    Thank you for the inquiry.

    Did you register an account in the forum using the purchase code? You have to go to the following link, then use the theme’s purchase code to register a new account here in the forum.

    https://kriesi.at/support/register/

    Once registered, you should be able to open a new thread using the form in the following page.

    https://kriesi.at/support/forum/enfold/#new-post

    The screenshots are not available in the private field.

    Best regards,
    Ismael

    #1483370

    Hi,

    Looks like this is only set when you adjust the Enfold > General Styling > Typography > Default Content Font Size settings. This overrides the default body font size.

    Best regards,
    Ismael

    #1483364

    Hey pachnerweb,

    Thank you for the inquiry.

    We checked the site but we are not yet sure why the builder is not loading properly. The builder loads fine on our end with the same version of the theme, 7.1. Have you tried deactivating the plugins? Also, try to download the latest version of the theme from your Themeforest account again, then re-update the theme via FTP.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1483362

    Hi,
    This should work fine. Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1483361

    Hey Lion Speer,
    Your version is very old, you will need to update, but since then Envato (Theme Forest) has changed from a API to a Token, so first you must manually update.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1483360

    as already mentioned above, I have neither used avf_dynamic_css_additional_vars nor avf_dynamic_css_after_vars filter to set entries there. I also downloaded the dynamic-css.php from the installation to see if I changed anything there. Nothing to find! Then i downloaded the whole child-theme folder to look inside – but even then – nothing to find.
    In desperation, I downloaded the (Parent) enfold folder and checked it – nothing here either.
    So even if i want to get rid of it – i can not handle it.

    It doesn’t cause any damage, but I still wanted to know.

    #1483358

    In reply to: Update theme

    Hey Marci Rosen,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1483354
    luigi Giliberti
    Guest

    Dear,
    we purchased support on ThemeForest with license number xxxxxxxxxxxxxxxx, but we are unable to access the support service.
    “We are attaching screenshots showing the two issues we are experiencing with the Enfold theme.”
    We are also providing access to our website http://www.ldgservice.it with the credentials listed below.

    Lion Speer
    Guest

    Dear Enfold Support Team,

    I am currently running a WordPress website using Enfold version 3.5.4. After updating WordPress to version 6.8, I began experiencing errors when attempting to edit pages. The WP-Admin dashboard and the public-facing website continue to work normally.

    However, when using the layout builder, certain blocks report errors and a message like the following briefly appears:
    Warning: Illegal string offset ‘shortcodehandler’ in /var/www/s7web485/apps/wp2016/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 480

    I suspect this issue is due to incompatibility between the old theme version and the current WordPress/PHP version.

    I would like to know if updating to the latest version of Enfold would resolve this issue. Unfortunately, I cannot update the theme directly, as it was originally set up by someone else and I do not have access to the purchase key.

    Could you please advise me on the best way to proceed?
    Is there an option to re-register or purchase a new license to receive updates?

    Thank you very much for your support.

    #1483349

    Hi,

    Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1483347
    Enfoldfanatic
    Participant

    Hi guys,

    With support of this particular article https://kriesi.at/documentation/enfold/example-of-logo-left-widgets-right-menu-below/#toggle-id-2 I was able to build up the desired header- menu structure including 3 widgets in the header area and the menubar shown below.

    I’m trying to achieve some minor modification on which I haven’t been successful until now. I would like to:

    – Ensure the menu has a full width so that the created drop shows has a full width stretch over the screen (but off course keep the menu items within the container
    – Ensure that the hamburger menu is on the same level – row as the logo in case of smaller viewports. Currently it jumps under the logo on a new row
    – I would like to “move” the search function into the 3rd widget and not show it on the right side of the last menu item. However I could find the html/ shortcode to locate the actual search function in the 3rd widget.

    I’ll paste the URL in the private content.

    Thanks for your support!

    Kind regards,
    S

    #1483339
    Brixton4G63T
    Participant

    Zur Umsetzung der Barrierefreiheit ab Juni 2025 habe ich Fragen, in wie fern hier bei Enfold mit Updates Möglichkeiten geplant sind.

    Was mir beim umsetzen als Probleme, die nicht einfach selbst lösbar aufgefallen ist:

    1.) Buttons des Cookiebanners lassen sich nicht via Tab auf der Tastatur ansteuern – wird das noch geändert?
    2.) Wird es eine Option geben, die man einblenden kann, wo der Nutzer einfach die Schriftgröße selbst verändern kann? Also einfach mit + und – (Buttons via Tastatur auswählbar)?
    3.) Ist das Einbinden von ARIA Attributen bei Elementen wie Buttons geplant? Habe da bei Enfold nur diesen Thread gefunden: https://kriesi.at/support/topic/aria-label/

    Punkte 1 & 2 wären tatsächlich nur eingeschränkt selbst lösbar bzw. nur mit größeren Aufwand oder ggf. anderen Plugins.

    Regarding the implementation of accessibility from June 2025, I have questions about how far Enfold is planning to go with updates.

    What I noticed during implementation as problems that cannot be easily solved by myself:

    1.) Buttons of the cookie banner cannot be controlled via tab on the keyboard – will this still be changed?
    2) Will there be an option that can be shown where the user can simply change the font size themselves? So simply with + and – (buttons selectable via keyboard)?
    3) Are there plans to include ARIA attributes for elements such as buttons? I only found this thread on Enfold: https://kriesi.at/support/topic/aria-label/

    Points 1 & 2 would actually only be solvable to a limited extent or only with greater effort or possibly other plugins.

    Translated with DeepL.com (free version)

    #1483338
    pachnerweb
    Participant

    Hi,

    after Updates to new Versions of Enfold and WordPress i cannot see the Advanced Layout Editor in the Backend. I see old items in the content and can edit them but not add new elements or copy/clone them.

    Any Idea?

    Deactivated every plugin for testing.

    Thanks
    Patrick

    #1483335

    In reply to: Links Tab Section

    Dear Ismael

    Thank you very much for your quick reply.
    I have integrated the specified script into the function.php of the Enfold theme: however, it still does not work:
    Neither when I enter the link directly, nor as a jump marker as requested here:
    For the horizontal gallery of the “3D Equipment” >> see http://neu2024.creative-wave.com/rapid-prototyping-3d-print/#3d-equipment. >> when you click on the pictures (or button findmore) you should jump down to the tab section and then to the respective tab of the appropriate printer.
    And this link does not work either.

    What is the reason for this? and should I delete the copied script of the function.php or leave it there?

    Best regards, Diana

    #1483332

    In reply to: Problem with Forum

    Hey Verena Pichler,

    If you need to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    About the layout builder problem; could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Make sure that you have registered your theme license: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1483330
    Verena Pichler
    Guest

    Hello! I wanted to ask in the Forum but it didnt work. We have the enfold theme on this page: https://raphaelaplasch.at/ and since last week in the backend, the builder is gone. So if I want to edit a page or post it doesnt work. Can oyu help?
    Thanks!!

    #1483328

    Hey Rod,

    Thank you for the inquiry.

    Did you extract the actual enfold.zip file from the ThemeForest package? If the issue persists, you may need to update the theme manually via FTP.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1483327

    Hi,

    This is what we see on a clean installation of version 7.1.

    View post on imgur.com

    And only –enfold-font-size-theme-content is declared in the themes/enfold/css/dynamic-css.php file, line 108.

    Best regards,
    Ismael

    #1483316
    rstrumbel
    Participant

    Attempting to update Enfold from 6.0.6 to 7.0 (and now 7.1).
    I use the upload of the enfold.zip method inside of the WordPress themes, then typically just select the replace current with new option.
    Not ever getting to that point.
    As soon as I select the enfold.zip to upload it, I get a 500 server error.
    I can’t explain it.

    Hosting is wordpress on windows managed via Plesk control panel.
    This client has been on this method of histing easily for 10 years and I think has used enfold the entire time… I can’t explain why this is happening.

    I update dozens of sites this way, only enfold on this one particular site is causing this problem.
    What’s really strange, is that this same sites staging site (a direct copy of the production site), the 7.x updates have applied just fine to.

    Any thoughts?

    #1483309

    Hey Bouba,

    Thanks for reaching out to us. All demos can be imported under Enfold->Demo Import, please try that out.

    Best regards,
    Rikard

    #1483308

    Hey Margot,

    Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. Register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1483307

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1483301

    Yes, that CSS is there but whatever is changed on it affects both the navigation bar search box and the content custom search widget. Below is the CSS for the home page content custom search widget. Is anything is this customization affecting the navigation search box? It was working correctly for several years up until the latest version of Enfold. I don’t know what changed, but rolling back to previous versions of Enfold in a staging area corrects it.

    #chsearchbox {
    position: relative;
    background-color: transparent!important;
    margin-top: -15px;
    z-index: 55;
    border: none!important;
    }
    #search-3 #s {
    left: 35px;
    content: url(‘https://riseandshine.childrensnational.org/wp-content/uploads/2017/07/ch-search-icon.png’);
    width: 85%;
    margin: -32px auto !important;
    padding: 41px;
    border: none!important;
    box-shadow: 0px 5px 15px 0px #cccccc;
    }
    #search-3 .avia-font-entypo-fontello {
    background-image: url(https://riseandshine.childrensnational.org/wp-content/uploads/2017/07/ch-search-icon.png);
    background-repeat: no-repeat;
    background-position: 50% 50%;
    background-size: contain;
    background-color: transparent!important;
    width: 67px!important;
    }
    #search-3 #searchform #searchsubmit {
    _font-size: 2.5em; /*set the size of the magnifying icon*/
    font-size: 1.5em;
    color: transparent;
    }
    #search-3 input[type=”text”] {
    font-size: 30px; /*set the size of the search box input font*/
    }
    #search-3 .button {
    left: 95px;
    }
    #searchsubmit .avia-font-entypo-fontello {
    display: none!important;
    }

    Bouba
    Guest

    Hello,

    First of all, thank you for the quality of your Enfold theme. I recently read an article on Medium that highly praised your theme, especially in comparison with Elementor, and it encouraged me to choose Enfold for my project.

    During my installation of the Enfold theme on WordPress, I did not see the option to import the full demo content (“dummy data”) as shown in your documentation (please see the attached screenshot).

    Could you please guide me on how to easily install the complete demo site, with all pages and settings ready to use?

    Also, do you offer a “Quickstart” package — meaning a complete version with WordPress + Enfold + demo content preinstalled — that can be installed directly on a server, similar to what Yootheme provides for Joomla?

    Thank you very much for your help!

    Margot
    Guest

    I am encountering a significant issue with the Avia Layout Builder on my website.
    When I try to edit a page or post, the Avia Builder does not load at all — the editing area remains completely blank, with no elements or options visible.

    Here are the details of my situation:
    WordPress version: 6.8
    Enfold theme version: 5.6.9
    PHP version: 8.1.32
    Website URL: https://6et7.fr/
    Hosting provider: OVH

    What I have already tried:
    Deactivated all plugins except Enfold, and the problem persisted.
    Cleared all caches (WordPress cache, browser cache, server cache if applicable).
    Checked for JavaScript errors in the browser console (I can provide error logs if needed).
    Re-installed the Enfold theme with the latest version.
    Confirmed that the server meets the theme requirements (memory limit, PHP version, etc.).

    Symptoms observed:
    Avia Layout Builder does not display any elements when opening a page or post.
    No loading spinner or error message visible in the WordPress dashboard.

    Additional Information:
    The issue started occurring two weeks ago.
    No new plugins or major updates were installed immediately before the problem appeared.
    I am ready to provide admin credentials privately if you need to access the dashboard for further investigation.

    I would appreciate your support and any troubleshooting guidance you can offer to help resolve this as soon as possible.
    Thank you very much in advance for your assistance.

    #1483273

    Hey Guenter,

    Thank you for the inquiry.

    We can’t find the enfold-font-size-content-font variable anywhere in the theme — only enfold-font-size-theme-content. Where did you see the enfold-font-size-content-font variable?

    Best regards,
    Ismael

    #1483271

    Hey agentur2c,

    Thank you for the inquiry.

    You can change the layout of the archive or category page by adjusting the Enfold > Blog Layout > Blog Styling and Blog Layout settings. Please check the screenshot below:

    View post on imgur.com

    Best regards,
    Ismael

    Hey diraastro,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function change_the_order_of_milestone_even_on_mobile_screens() { ?>
      <script>
    document.addEventListener('DOMContentLoaded', () => {
      const milestones = document.querySelectorAll('.av-milestone-even');
      if (milestones.length === 0) return;
      const mediaQuery = window.matchMedia('(max-width: 989px)');
      const reorderMilestones = () => {
        if (mediaQuery.matches) {
          milestones.forEach(milestone => {
            const date = milestone.querySelector('.av-milestone-date');
            const icon = milestone.querySelector('.av-milestone-icon-wrap');
            const content = milestone.querySelector('.av-milestone-content-wrap');
            if (date && icon && content) {
              milestone.innerHTML = '';
              milestone.appendChild(date);
              milestone.appendChild(icon);
              milestone.appendChild(content);
            }
          });
        }
      };
      reorderMilestones();
      mediaQuery.addEventListener('change', reorderMilestones);
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'change_the_order_of_milestone_even_on_mobile_screens', 99 );

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the above code and save.

    Best regards,
    Mike

    #1483259

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 results - 691 through 720 (of 242,405 total)