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  • December 9, 2025 at 12:43 pm #1492295

    Topic: theme and plugins

    in forum Pre Sale Questions
    elisa
    Guest

    Hello Kriesi Support Team,
    I am planning to build a hotel website using your enfold theme and I would like to confirm a few points regarding plugin compatibility and site structure:
    1.II want to create a staff/private area where each employee has their own private page to download documents (PDFs like contracts, rules, etc.), and it should be possible to track/download logs to verify that each employee has accessed the files. Plugins I am considering for this are WP Customer Area or Client Portal. Are these compatible with Enfold?
    2. I want to include a reviews/testimonials page similar to this example: https://www.villamarni.com/reviews/. Are there any known compatibility issues with plugins that import Airbnb reviews, or would you recommend a specific approach?
    3. For now, bookings will link externally to Airbnb, not using an internal booking system, but in the future I may want to integrate a direct booking plugin. Is Enfold compatible with booking plugins such as MotoPress Hotel Booking or WooCommerce Bookings?
    4. Can I use WPBakery Page Builder with Enfold by default for building pages, or do you recommend a different page builder?
    5. Overall, would you say Enfold can support a website structure like the following?
    ~12 pages for rooms
    ~20 private pages for staff
    Reviews/testimonials page
    Homepage, services, contact, etc.
    Thank you very much for your guidance. I want to make sure the theme fully supports this setup before purchasing.
    Best regards,
    Elisa Polidori

    December 9, 2025 at 10:58 am #1492293

    In reply to: weiterlesen link, read more..

    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. We’ll close this thread for now, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    December 9, 2025 at 9:06 am #1492284

    In reply to: Mobile Sticky Header Not Working

    Guenni007

    but if it is that lonestar page – you had to adjust a lot of different things.
    First : you might better switch to hamburger menu on wider screens – even wider than the other option of 989px

    f.e.

    @media only screen and (max-width: 1399px) {
    #top #header .av-main-nav > li.menu-item  {
        display: none!important;
    }
    #top #header .av-burger-menu-main {
        cursor: pointer;
        display: block!important;
    }
}

    or you use a combination of hamburger switch adjust and on enfold option :
    header – header behaviour – : Let Logo And Menu Position Adapt To Browser Window

    December 9, 2025 at 7:08 am #1492274

    In reply to: Purchased extended support but can't post

    Ismael

    Hey James Halk,

    Thank you for the inquiry.

    You will have to register an account using your purchase code on the following page.

    — https://kriesi.at/support/register/

    Once registered, you can open an inquiry in the forum using the form below.

    — https://kriesi.at/support/forum/enfold/#new-post

    Let us know if you have more questions.

    Best regards,
    Ismael

    December 9, 2025 at 7:05 am #1492273

    In reply to: Unable to use wp (the cli tool) due to errors coming from Enfold

    Ismael

    Hey Krotona_Institute777,

    Thank you for the inquiry.

    This seems to be an issue with the LayerSlider plugin. Are you using any sliders from this plugin? If not, you can disable it under Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin. Please let us know the result.

    Best regards,
    Ismael

    December 9, 2025 at 6:58 am #1492271

    In reply to: Theme crashes site

    Ismael

    Hey SimplifiedIdeas,

    Thank you for the inquiry.

    Looks like there’s a custom Enfold plugin called “enfold-wp-plugin” installed in the site, which is where the error is generated from. You may need to disable this plugin temporarily either by renaming the folder in the wp-content > plugins folder or completely deleting it. Please make sure to create a site backup before proceeding.

    Best regards,
    Ismael

    December 8, 2025 at 11:35 pm #1492268

    Topic: Theme crashes site

    in forum Enfold
    SimplifiedIdeas
    Participant

    HI, we had a previous version of enflod (5.6.9), we bought the latest version of enfold, now when we activate the new version it crashes our site.

    Please can you help?! I have added user and password here

    The error we get is

    Warning: require_once(zip://#archive): Failed to open stream: operation failed in /wordpress/wp-includes/template.php on line 810 Fatal error: Uncaught Error: Failed opening required ‘zip://#archive’ (include_path=’.:/usr/share/php’) in /wordpress/wp-includes/template.php:810 Stack trace: #0 /www/wp-content/plugins/enfold-wp-plugin/enfold-wp-plugin.php(13): load_template(‘zip://#archive’, true) #1 /wordpress/wp-includes/class-wp-hook.php(324): wp_enfold_theme_load(”) #2 /wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #3 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /wordpress/wp-settings.php(752): do_action(‘wp_loaded’) #5 /www/wp-config.php(107): require_once(‘/wordpress/wp-s…’) #6 /wordpress/wp-config.php(5): require(‘/www/wp-config….’) #7 /wordpress/wp-load.php(50): require_once(‘/wordpress/wp-c…’) #8 /wordpress/wp-admin/admin.php(35): require_once(‘/wordpress/wp-l…’) #9 /wordpress/wp-admin/themes.php(10): require_once(‘/wordpress/wp-a…’) #10 {main} thrown in /wordpress/wp-includes/template.php on line 810

    December 8, 2025 at 9:42 pm #1492267

    In reply to: Enfold Version 3.8

    Mike

    Hey Angelika2017,
    A few years ago Theme Forest stopped using the API Key for updating, and now uses the Token. So you will need to manually update with the steps below. Also Enfold v3.8 is not PHP v8+ ready, which is the most likely reason you can not make changes. Updating should solve.
    We recommend creating a full site backup, including the database, please use your webhost tools for this and not a plugin, unless you are very conflict with the plugin. Another good approach would be to first create a staging site, most webhosts offer this as a single click option, if your webhost has the Softaculous script library that is available in cPanel & Plesk. If it lists your WordPress site you will see a button to create a staging site.
    While we don’t expect any issues updating your site, this is a practical approach for such an old site.
    If you don’t have a Theme Forest because a “developer” created this site for you using their own Theme Forest account, you may need to create your own account by purchasing your own license. Note that Theme Forest will not transfer licenses & we can not create licenses due to our contract with Theme Forest.

    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
    then you will see the Theme updated successfully message.
    After which you can go to your Theme Forest account and create a new Token for future automatic updates.

    Best regards,
    Mike

    December 8, 2025 at 8:02 pm #1492264

    Topic: Unable to use wp (the cli tool) due to errors coming from Enfold

    in forum Enfold
    Krotona_Institute777
    Participant

    Hello,

    There seems to be something wrong with my Enfold installation. When I try the following command,
    $ wp plugin update --all

    I get the following errors:

    PHP Warning:  Undefined array key "HTTP_X_FORWARDED_PROTO" in phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1277) : eval()'d code on line 87
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Warning:  Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
Warning: Attempt to read property "options" on null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
PHP Warning:  Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
Warning: Trying to access array offset on value of type null in /var/www/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 74
PHP Fatal error:  Uncaught Error: Attempt to modify property "config" on null in /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php:28
Stack trace:
#0 /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(65): avia_sc_layerslider->shortcode_insert_button()
#1 /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(1306): aviaShortcodeTemplate->__construct()
#2 /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(428): AviaBuilder->createShortcode()
#3 /var/www/html/wp-includes/class-wp-hook.php(341): AviaBuilder->init()
#4 /var/www/html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#5 /var/www/html/wp-includes/plugin.php(522): WP_Hook->do_action()
#6 /var/www/html/wp-settings.php(742): do_action()
#7 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1317): require('...')
#8 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1235): WP_CLI\Runner->load_wordpress()
#9 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLI\Runner->start()
#10 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLI\Bootstrap\LaunchRunner->process()
#11 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/wp-cli.php(27): WP_CLI\bootstrap()
#12 phar:///usr/local/bin/wp/php/boot-phar.php(11): include('...')
#13 /usr/local/bin/wp(4): include('...')
#14 {main}
  thrown in /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28
Fatal error: Uncaught Error: Attempt to modify property "config" on null in /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php:28
Stack trace:
#0 /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(65): avia_sc_layerslider->shortcode_insert_button()
#1 /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(1306): aviaShortcodeTemplate->__construct()
#2 /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(428): AviaBuilder->createShortcode()
#3 /var/www/html/wp-includes/class-wp-hook.php(341): AviaBuilder->init()
#4 /var/www/html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#5 /var/www/html/wp-includes/plugin.php(522): WP_Hook->do_action()
#6 /var/www/html/wp-settings.php(742): do_action()
#7 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1317): require('...')
#8 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1235): WP_CLI\Runner->load_wordpress()
#9 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLI\Runner->start()
#10 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLI\Bootstrap\LaunchRunner->process()
#11 phar:///usr/local/bin/wp/vendor/wp-cli/wp-cli/php/wp-cli.php(27): WP_CLI\bootstrap()
#12 phar:///usr/local/bin/wp/php/boot-phar.php(11): include('...')
#13 /usr/local/bin/wp(4): include('...')
#14 {main}
  thrown in /var/www/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28
Error: There has been a critical error on this website.Learn more about troubleshooting WordPress. There has been a critical error on this website.

    Any help is appreciated!
    Thanks,
    Richard

    December 8, 2025 at 7:36 pm #1492263

    Topic: Enfold Version 3.8

    in forum Enfold
    Angelika2017
    Participant

    Hello,
    My website uses the Enfold theme, version 3.8. I purchased it in 2017 and maintained it for about one year, but since then it has not been updated. The website still works, but I can’t make any changes in WordPress.
    I tried to search for updates through the WordPress dashboard using my API key and username. However, after entering the data, WordPress says there are no updates available and that my theme is up to date.
    The problem is that I cannot edit anything. No changes are saved or shown on the website.
    I also can’t update PHP because the website stops working when I do. I would like to update my website and bring everything to the latest version so I can make changes again.
    Can someone please help me? I would really appreciate quick support.
    Kind regards,

    December 8, 2025 at 5:18 pm #1492262

    Topic: Purchased extended support but can't post

    in forum Pre Sale Questions
    James Halk
    Guest

    Hi,

    I purchased 6 months of support from Theme Forest a week or so ago, but still can’t post a support question in the forum.

    I originally purchased Enfold for my website in 2017 and have used it for this single website since.

    December 8, 2025 at 4:31 pm #1492261

    In reply to: Arabic font Change

    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    December 8, 2025 at 4:30 pm #1492260

    In reply to: Troubles changing the default Special Heading font on my homepage

    Rikard

    Hey Angelo,

    Did you import the new font that you are looking to use? If not, then your CSS won’t work. Please check the documentation here: https://kriesi.at/documentation/enfold/typography/

    Best regards,
    Rikard

    December 8, 2025 at 1:50 pm #1492254

    In reply to: Layout Dimension problem

    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    December 8, 2025 at 1:49 pm #1492252

    In reply to: Theme issue

    Rikard

    Hey zander,

    Could you try updating the theme to the latest version (7.1.3) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    December 7, 2025 at 6:38 pm #1492226

    Topic: Troubles changing the default Special Heading font on my homepage

    in forum Enfold
    mistermagoo8691
    Participant

    My website is using the Roboto font. I have selected it in Theme Options\General Styling\Fonts:
    font settings.

    I want to use another font, “Josefin Sans” on the main special heading only of my homepage.
    Please note: they are both Google Webkit fonts.

    This below is the CSS I used. I followed the instructions I found in the documentation.. You can find this CSS section at the end of my style.css file. 

    #top .titolo_homepage h1.av-special-heading-tag {
    font-family: 'Josefin Sans', sans-serif !important;
    letter-spacing: -2px;
}

#top .titolo_homepage .av-subheading p {
    font-family: 'Josefin Sans', sans-serif !important;
    letter-spacing: -2px;
    margin-top: -10px !important;
}

    Please note: in “Performance,” I disabled CCS compression. I always clear the cache every time I test it, I am always using Incognito mode for my tests.

    ON DESKTOP:
    1) on desktop, when I open the page for the first time and haven’t yet accepted cookies, I see a normal sans serif font.
    on desktop before cookies

    After accepting cookies, if I refresh the page, I will finally see the font I chose, Josefin Sans (it is especially recognizable by its very large N).
    on desktop after cookies

    I should see it also before the cookies. In fact, if I select Josefin Sans in General Styling/Fonts/Headings, I see Josefin Sans also before cookies…

    ON MOBILE:
    1) Whatever browser I use (Chrome, Safari, Brave, Edge), I still see the default sans serif font, not Josefin sans. Both before and after cookies, both in normal mode and incognito mode.
    on mobile

    2) please note: on PC, If I activate the Chrome developer’s mode and switch to “mobile,” I do see Josefin Sans!
    on PC in Developers mode

    So weird…

    December 7, 2025 at 10:25 am #1492219

    In reply to: Text excerpt not showing

    Rikard

    Hi,

    Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    December 6, 2025 at 4:26 pm #1492208

    In reply to: Enfold Contact form is not shown correctly on mobile screen

    Rikard

    Hey Nihru,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
.avia_ajax_form p {
  width: 90%;
}
}

    I’m not sure which text/font you are looking to change, please try to explain that a bit further.

    Best regards,
    Rikard

    December 6, 2025 at 4:22 pm #1492207

    In reply to: AI SUMMARIZE

    Rikard

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    December 6, 2025 at 4:21 pm #1492206

    In reply to: Info Tema e Plugins Availability

    Rikard

    Hey Elisa,

    Thanks for reaching out to us. We haven’t tested Enfold with any of the plugins that you are listing unfortunately, but I doubt that you should have any conflicts running them. Note that the theme has an element for MailChimp signup, if that should be of use to you.

    Best regards,
    Rikard

    December 6, 2025 at 9:05 am #1492195

    In reply to: Scroll to Top – Element

    Mike

    Hi,
    Glad that Guenni007 could help, thanks Guenni007, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    December 6, 2025 at 9:03 am #1492194

    In reply to: Icon Title on Hover

    Mike

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    December 5, 2025 at 9:46 pm #1492188

    In reply to: Recommendation for Infobox / PopUp that works with Enfold and scroll-up feature.

    Mike

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    December 5, 2025 at 7:52 pm #1492187

    Topic: Enfold Contact form is not shown correctly on mobile screen

    in forum Enfold
    Nihru
    Participant

    Dear Team, the Enfold contact form isn’t displaying correctly on my phone. The fonts are displayed irregularly, the background color has disappeared, and the individual fields are too long. The problem is on both sites (please see the links in the private content)

    I’ve cleared the cache several times on the desktop version and also on my phone, clearing the cache for both Safari and Google Chrome.

    I’ve tried several CSS Codes I’ve found in the forum. No one worked.

    Could you please help me?

    Thank you so much!

    December 5, 2025 at 4:03 pm #1492180

    In reply to: Problems to load the theme editor since update with wordpress 6.9

    Rikard

    Hi,

    If you are not running the latest version of the theme, then please update to that. https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    December 5, 2025 at 4:01 pm #1492178

    In reply to: AI SUMMARIZE

    Rikard

    Hi,

    The link you posted is using the default WordPress Gutenberg editor, it has nothing to do with Enfold. If you want to follow what the guide is saying, then you would have to use the default WordPress editor.

    Best regards,
    Rikard

    December 5, 2025 at 1:37 pm #1492174

    In reply to: Mobile Header Flashes White During Scroll

    Guenni007

    try : 

    @media only screen and (max-width: 989px) {
    #top .header_bg {
        background-color: var(--enfold-header-color-bg) !important;
    }
}

    adjust media-query width to your needs

    December 5, 2025 at 11:17 am #1492171

    In reply to: Last update released is still 7.1.3

    Mike

    Hi,
    Glad that Yigit could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    December 5, 2025 at 11:16 am #1492170

    In reply to: Last update released is still 7.1.3

    Yigit

    Hey,

    Enfold was on sale during Black Friday/Cyber Monday week. The update notification was sent when we set the price back to the regular one.

    We haven’t released Enfold 7.1.4 yet.

    Best regards,
    Yigit

    December 5, 2025 at 11:16 am #1492169

    In reply to: Altering Images on Masonry Gallery

    Mike

    Hi,
    Glad that Ismail and Guenni007 could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

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