Hallo Enfold-Team,
seit dem Update auf Enfold 7.1.2 funktioniert der visuelle Editor im Textblock (avia_textblock) nicht mehr korrekt.
Der Reiter „Visuell“ bleibt komplett leer, nur im „Code“-Tab ist Inhalt sichtbar.
Bereits geprüft:
– Enfold und WordPress sind auf dem neuesten Stand
– Alle Caches (Theme, Browser, Server) wurden geleert
– CSS/JS-Merging in den Enfold Performance-Einstellungen wurde deaktiviert
– Alle Plugins wurden testweise deaktiviert
– Keine individuellen Code-Anpassungen im Child Theme, die TinyMCE betreffen
Beobachtung:
Der Editor-Bereich im Backend wird angezeigt, bleibt aber leer
Frage:
Gibt es derzeit bekannte Probleme mit Enfold 7.1.2 und dem visuellen Textblock-Editor?
Falls ja, gibt es bereits einen Fix oder empfohlenen Workaround?
Ich kann bei Bedarf temporäre Zugangsdaten per privater Nachricht zur Verfügung stellen.
LionGuest
Hi Yeet, read private content please
Hey rixi,
Thank you for the inquiry.
Are you referring to the tablet view of the contact form fields? Please add the following code in Enfold > General Styling > Quick CSS field.
@media only screen and (max-width: 1024px) {
/* Add your Mobile Styles here */
.responsive .avia_ajax_form .form_element {
width: 100%;
clear: both;
margin-right: 0;
margin-left: 0;
float: none;
}
}
Another option is to make the columns stack to full width on tablet view.

Best regards,
Ismael
Hey birdfr0g,
Thank you for the inquiry.
You have to extract the enfold.zip file from the original Themeforest package first, before uploading it to your WordPress installation. Please check this documentation for reference: https://kriesi.at/documentation/enfold/install-enfold-theme/
Let us know if you need more info.
Best regards,
Ismael
Hi,
Thank you for the update.
Did you install a classic editor plugin? Please disable it, then adjust the Enfold > Theme Options > Select Your Editor settings to use the classic editor. If you need to remove the shortcode field, you’ll have to remove the snippet from the functions.php file. There is no toggle for it by default.
Let us know if you need more info.
Best regards,
Ismael
I have tried to add the themeforest-eTIYN1qt-enfold-responsive-multipurpose-theme-zip through WordPress, but I get an error message that says that there is no style.css file. I have unzipped the file to be sure that there is indeed a style.css file. Your instructions say I am supposed to upload the themeforest zip file, is this incorrect? Am I supposed to upload the enfold.zip file. I realize that I am new to this. I went through all of the support files (I used search to limit the files), and couldn’t find anything on this topic
My client has not given me access to FTP, so I cannot upload the files that way.
Please advise. Thank you in advance.
Thanks. I guess that’s the only route for this one. I wish we knew the answer though. There should be no reason the navigation out of the box would conflict with Enfold..
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
We use the Enfold theme and WP Fastest Cache. When Enfold creates a new dynamic CSS file under “wp-content/uploads/dynamic_avia/avia-merged-styles-*.css,” the cache still wants to serve the old CSS file, which has already been deleted. This results in an unformatted page.
WP Fastest Cache has options for clearing the cache when pages are created or modified. However, this doesn’t seem to be sufficient.
Do you have a hook that executes when a new CSS file is generated that we can use to clear the cache?
Hallo liebes Support Team,
ich habe Probleme mit meiner Kontaktseite, die sich ohne Bilder öffnet.
Im Entwicklermodus sehe ich einige Fehlermeldungen: “insecure stylsheet”. Es handelt sich um mehrere Enfold CSS Dateien (z.B. http://www.aw-impulse.de/wp-content/themes/enfold/CSS/layout.min.css?ver=7.1 sowie weitere http Dateien grid.min.css, base.min.css usw.).
Meine Website ist bereits auf HTTPS umgestellt, daran kann es nicht liegen.
Ich bitte um Hilfe.
Vielen Dank!
Hi,
Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hey Alexandre,
Please try the following in Quick CSS under Enfold->General Styling:
.avia_transform .av_fullscreen .active-slide .avia-caption-title, .avia_transform .av_fullscreen .active-slide .avia-caption-content {
animation: none;
}
Best regards,
Rikard
Hello everyone,
For those who are interested, you can download the latest version of the Italian language
Download here
Translation: Italian language
Version: Enfold 7.1.3
Released on: 13th october 2025
Strings: 6662
All translations are synchronised with the source files
Regards
Luigi
Hi
After a recent theme update, my website stopped loading due to a critical error. I restored the theme from a previous backup, and the site is now partially working, but I’m facing the following issue:
Main pages (e.g. /contact, /team, etc.) display the message:
“No results found. We’re sorry, but no results could be found for your request.”
Subpages inside these main pages open correctly.
I’ve already tried the following troubleshooting steps:
Regenerated permalinks.
Checked and rebuilt the .htaccess file.
Verified that the correct pages are assigned under Settings → Reading and Enfold → Theme Options.
Cleared all caches and tested with minimal active plugins.
Created new test pages (they also show the same “No results” message).
It seems that Enfold is interpreting static pages as empty search or blog results, even though they’re correctly configured.
Could you help me?
Thank you very much for your help and support.
I can provide temporary access or additional information if needed.
Best regards,
-
This topic was modified 2 months, 4 weeks ago by
Protohill.
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hey Alexandre,
Please try the following in Quick CSS under Enfold->General Styling:
.page-id-15 .av-recaptcha-submit {
margin-top: -20px;
}
Best regards,
Rikard
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
It looks like this issue is recurring in Enfold 7.1.2 when ‘Use first slides caption as permanent caption’ is selected.
-
This topic was modified 2 months, 3 weeks ago by
caorda.
Hey Valerie,
Thank you for the inquiry.
This product element was probably added when the block editor was still enabled, but the editor is now disabled when we checked. Have you tried switching the builder to debug mode as discussed in your previous thread?
— https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
Ismael
Hey koomo,
Did you set it under Enfold->Theme Options->Transparency Options?
Best regards,
Rikard
Hey Verena Pichler,
Thanks for reaching out to us. Please note that you are contacting us via our pre sale channel, this is not intented for technical support. We would ask you to register on our support forum: https://kriesi.at/support/register/, then start a new thread in the Enfold sub forum. If you don’t have a valid support period, then you can renew it here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Once you have access to the support forum, then we would need access to your site. You can post the login details in private content part of your post.
Best regards,
Rikard
Hello guys, i think i have 2 problems with the new update of enfold because now my sticky header on tablet disappears and i wanted to know if someone can give me a code to make it sticky and i have a problem with my burger menu because he is not showing on tablet (landscape). So if someone can help me i give logins to helpers in private content, thanks !
Hi,
You can set the front page under Enfold->Theme Options.
Best regards,
Rikard
Hi,
Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi Support! New problem. I decided not to use Woo Commerce and deactivated and deleted all plugins for it. I had made one product and deleted the product grid that was on a page and saved the page. When I am in the backend there is a code for the product grid in between and overlaying two special headings. To get rid of it, I switched the default editor to block, viewed the page edit area, and deleted the phantom code there. Saved the page. However, that phantom code still shows in the backend, but not when viewing the page. How do I get rid of the phantom code? I’m concerned it will be a problem. Page and site info in the private content. Thank you for all your excellent support through the many years I have used Enfold. Valerie
Hey Alex,
Are you running the stand alone version of LayerSlider? If so, then make sure to deactivate the bundled version under Enfold->Layout Builder.
Best regards,
Rikard
Hi,
Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.
Best regards,
Mike
Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.
Best regards,
Mike
I am trying to see that the preview image added for my portfolio item is visible in Portfolio Grids, or Portfolio Page in WordPress. It doesn’t work. I tried clearing cache but it didn’t help.
Versions:
Theme Enfold: 7.1.1
Wordpress: 6.8.1
Steps:
1) Go to Portofolio Item Edit Page
2) Add image in Gallery Preview
3) Save
4) Check the Portfolio Items Page
I can’t see the image updated.
Images:


Please help
Hi,
The PHP version is 8.3. We just updated Enfold through our webhost to 7.1.3. We are now getting a different error:
Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home2/arvidson/public_html/christmasdecor.arvidsons.com/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home2/arvidson/public_html/christmasdecor.arvidsons.com/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
Any help would be much appreciated. We also can’t get into our back end at the moment and are doing updates through the host.
We also have a website at arvidsons.com, and there is as of today a critical error on this one as well.
Thank you,
Justine