Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#top #header .mega_menu_title,
#top #header .mega_menu_title a {
font-size: 12px;
}
Best regards,
Mike
Hi!
I’m able to switch themes and check versions by downgrading the PHP temporarily. I can’t do that for long because it brings our main site down.
Using this method I verified that /friends is using the latest version of Enfold.
I also tested changing the theme to the default twentytwentyfour and when I upgrade the PHP to 8.x the site loads just fine. But when I change the theme back to our Enfold child theme, or the Enfold parent theme, the site breaks and I need to go into recovery mode.
Like I said, I’m not sure why the child theme set up for /friends works, but it does. I’m assuming it’s an older method. But maybe that’s the trouble. If you know an easy way to re-setup the child theme, I’ll try it.
Again, thank you so much.
– Mike
Hi,
Sorry for the late reply. Even though we haven’t been able to repoduce this, we’ve found a solution for your problem. The fix is added to your staging site so that you can verify it.
If you need to add this fix to other sites before the next release of the theme, then please edit /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/product_snippets/product_snippet_tabs.php. On row 139 you will find this:
if( function_exists( 'wc_clear_notices' ) )
Please change that line to this instead:
if( function_exists( 'wc_clear_notices' ) && WC()->session )
Best regards,
Rikard
Thomas PlonskerGuest
Gibt es ein deutsches Support-Forum für Enfold?
Ich habe es bereits gekauft und installiert, ich spreche aber leider kein englisch.
Also, i tried adding your code provided in the CSS quick styling section of Enfold, and it didn’t work, buuut, at least this time it didn’t break the page formatting like the other codes before did. That’s… progress i guess? :)
Hey navindesigns,
Thank you for the inquiry.
Have you tried using the Masonry or Masonry Gallery element? You can set the Size Settings to Manual Masonry and upload images with portrait aspect ratios to make the items in the grid taller. You can also set the title and caption to only display on hover. Regarding the loading effect, the only option is to enable Enfold > Theme Options > Preloading.
Best regards,
Ismael
Hey Bryan,
Thank you for the inquiry.
The html function for the grid style is in the enfold\config-templatebuilder\avia-shortcodes\postslider\postslider.php file. You can override this file in your child theme. Please check the instructions in the link below.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Best regards,
Ismael
Hello,
My bullets don’t show up in the short description from woocommerce. My test product page is here:
I’ve checked your forums and tried different CSS snippits from previous posts, and when i post them in the enfold quick css section, the bullets how up, but the entire formating of the page breaks. Some of the things i tried are:
#top .summary .description ul, #top .woocommerce-tabs ul{
list-style: disc inside;
}
and:
.summary.entry-summary ul {
list-style: disc outside;
}
and:
.woocommerce-product-details__short-description ul {
list-style-type: disc;
list-style-position: inside;
}
When i try adding these, the entire page formatting breaks…
Hello,
My bullets don’t show up in the short description from woocommerce. My test product page is here:
I’ve checked your forums and tried different CSS snippits from previous posts, and when i post them in the enfold quick css section, the bullets how up, but the entire formating of the page breaks. Some of the things i tried are:
#top .summary .description ul, #top .woocommerce-tabs ul{
list-style: disc inside;
}
and:
.summary.entry-summary ul {
list-style: disc outside;
}
and:
.woocommerce-product-details__short-description ul {
list-style-type: disc;
list-style-position: inside;
}
When i try adding these, the entire page formatting breaks…
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field instead:
@media only screen and (max-width: 479px) {
#top #wrap_all #main h4.av-special-heading-tag,#top #wrap_all #main h6.av-special-heading-tag {
font-size: 8px;
}
}
adjust the font size to suit
Best regards,
Mike
Hi,
You have linked to an extracted theme zip, if you downloaded the installable WP version from Theme Forest it would be a single zip file, perhaps you clicked it and your Mac extracted it, I’m not sure.
To try to help I tried to upload my working zip file and got incompatible archive error, so this makes me believe that your server doesn’t have the PHP ZipArchive Extension enabled, you must enable this on your server.
I see that you just updated your PHP to 8.1 from probably 7.4, often web hosts have not enabled this extension by default for the PHP 8+ where it was always enabled on 7.4
If you are using a cPanel webhost this is what you would look for:

otherwise you will need to ask your webhost to check and enable.
The easiest way to fix this right now is to upload your extracted theme files that you linked to via FTP or the cPanel file manager using the documentation that Rikard linked to, scroll down to: Re-install or Update using FTP for more info.
Best regards,
Mike
So we are referring to this: https://wordpress.org/documentation/article/embed-block/
That’s to say to how default WP “block editor” handles embeds, also with regards to a generic URI (an URI is embedded in terms of an IFRAME presenting the preview of URI’s content).
These are 2 virgin WP setups, one running under 6.5.5 WP, the other running under 6.6.2 (latest) WP version. Both cases theme is the standard “Twenty Twenty-Four” (v1.2).
Output is just the same, meaning that soon after URI embed the subsequent “text after link” appears, without any white zone/area.
On the other hand here we have 2 different versions of Enfold (5.7.1 and 6.0.6) which behave in a different way;
https://enfold-571.mydemo.it/blog/2024/10/19/hello-world/
https://enfold-606.mydemo.it/blog/2024/10/19/hello-world/
In the 1st case (571) the “text after link” appears after a quite wide blank/white-area. That still is acceptable, but not correct.
In the 2nd case (606) the “text after link” appears after a huge and unaesthetic blank/white-area. And that might be a bug.
All those above mentioned 4 sites have no plugins at all.
Any idea? Thanks, e.-
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (max-width: 767px) {
.html_av-overlay-side-classic #top .av-burger-overlay .avia-menu-text {
font-size: 17px;
}
}
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
Try setting up two sites with the different versions and use the 2017 Demo on both, and then explain what the exact issue is and the steps that we can reproduce.
In order to report a bug we need to be able to reproduce so we can forward to the Dev Team.
Best regards,
Mike
Even better: I will simulate the whole thing via to 2 identical sites, both virgin (no plugins at all, WP last release), and one being the clone of the other.
1st one will have the 5.x version of Enfold running, and the 2nd one will have Enfold last release.
Same code, same DB (schema/structure), same use case scenario. And you’ll see that 5.x version of Enfold will produce one output, whilst Enfold last release will parse a completely different one (unexpected, and breaking the standard page-layout), for the same URI/resource.
I’ll come back here within few days. Cheers, e.-
Hi,
I removed the previse solution and edited your archive.php & tag.php and replaced this on line 63:
'custom_query'=> array('post__in' => $post_ids,'post_type' => get_post_types())
with this:
'custom_query' => array( 'post__in'=>$post_ids),'contents' => 'excerpt_read_more',);
for this result:

if you don’t like the button, change your blog style at Enfold Theme Options ▸ Blog Layout ▸ Blog Styling

For your tag.php I replaced line 117:
'custom_query' => array('post__in' => $post_ids,'post_type' => $key));
with:
'custom_query' => array( 'post__in'=>$post_ids, 'post_type'=> $key ),'contents' => 'excerpt_read_more',);

Please note that since you are not using a Child Theme these customizations will be lost when you update next. So it is best if you copy these files to your child theme after you install it.
Best regards,
Mike
Hi,
Please see Enfold Theme Options ▸ General Styling ▸ Typography ▸ Advanced Options: Customize Typography Settings and set the font size for “small” & “very small”

Best regards,
Mike
Hey Enrico Baravoglia,
Thanks for your question, your product license to download an update from Theme Forest is lifetime, but a paid support license for the forum is only for six months or a year, based on what you chose at checkout.
Your support license ended 2022-09-04, to renew please login to your Theme Forest account and follow these steps
After you renew please login to the support forum and open a new thread with your question.
Best regards,
Mike
Enrico BaravogliaGuest
Hello everyone,
I’m an happy Enfold theme holder, and I can download its latest release whenever I want (via themeforest.net and also inside the site, via automatic theme updater). So how is that I cannot post to Enfold forums, because of that license being expired?
I’ve discovered a bunch of bugs that affect my site soon after the passage from 5.x to 6.x version, and I’d like to submit my evidences to the community, but I cannot (again: because of license expired on 2022).
If the license is expired, how is then possible that I can still download any last version, or upgrade from inside the site? This is kinda confusing.
Please advise. Regards, e.-
Hi,
You can create a layout in a page, then use that page as your footer under Enfold->Footer.
Best regards,
Rikard
Hi,
Thanks for the update. I’m not sure how you are switching themes if the site in question is not accessible? The first step to helping you out would be to check which version of the theme you are running, as Enfold is fully compatible with PHP 8.x. A PHP upgrade should not cause any problems, unless it caused by something in a child theme or by a plugin.
Best regards,
Rikard
Hey findweat,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) {
#top .widget_nav_menu li {
font-size: 17px;
}
}
Best regards,
Rikard
Hi,
I’m not sure which file you are trying to upload, is it a zip archive? If yes, then if that is not working then please try to extract that archive and use enfold.zip which should be located in the extracted archive.
Best regards,
Rikard
I’m not sure where the theme folder is, either (I didn’t set it all up). But it works. When you downgrade the PHP, the site comes back, using our Enfold child theme.
Tech support at my webhost told me this setup is fine, it’s just an older method of doing it. Since the ecpubliclibrary.info//friends WordPress installation is in a subfolder of the main ecpubliclibrary.info installation, maybe the /friends site is using the main site’s files?
Note: We have two other sites at /kids and /teens — also running the same Enfold child theme, and they work no mater the PHP version being used. However, these sites are set up as you’d expect, with the full Enfold theme installed in each of their theme folders.
Note: when I switch to the basic WordPress twentytwentyfour theme on /friends, it works. It’s only when I activate the Enfold child or Enfold parent that the PHP version causes a problem.
When I down grade the PHP so /friends is restored, the main side goes down, but that is a plugin issue.
I’d be happy to re-setup the /friends site with the expected child theme set up. What’s the easiest way to do that?
Thanks!
– Mike
Hello! Just want to ask why on mobile, my main sidebar (About Us, Inventory etc) font size is smaller than the supposed “dropdown” (Art, Asian etc) and how do I fix this?