Hi,

That should not be necessary, but as a safety precaution you could copy/paste it in to a document on your local computer. You can also export the theme setting under Enfold->Import/Export.

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

#header_meta {
  height: 50px;
  min-height: 50px;
}

.phone-info {
  font-size: 16px;
}

Best regards,
Rikard

Hey jonroot,

Thank you for continuing to use Enfold.

Have you done any speed optimization on the site such as image compression? We have checked some of the images, and they are quite large relative to their dimensions, one image is only 800×600px but is almost half a megabyte. We recommend installing an image compression plugin and a caching plugin. Please see the articles below for tips on further optimizing your site.

— https://gtmetrix.com/wordpress-optimization-guide.html
— https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

Best regards,
Ismael

Hi,

Thanks for that, but there are no files at all uploaded to the site which you gave us access to earlier.

Best regards,
Rikard

Hey Heather,
Please see this article about purchasing extended support.
As for your search issue, please disable all of your plugins and then check.
The Enfold theme has had a known issue with the Advanced Woo Search plugin, particularly concerning the display and functionality of the search bar in the main menu. A reported issue involves the search bar appearing briefly and then disappearing when integrated via the “Shortcode in Menus” plugin. Please see this thread.
Another possibility is your Autoptimize plugin forcing the “display:none” instead of allowing the results to show. Autoptimize often causes errors like this. Nonetheless once you extend your support we can review further.
Best regards,
Mike

Hi,
Glad that Rikard could assist, for further questions please open a new thread and we will be happy to assist.

Best regards,
Mike

Hi,
You may not be able to update though the theme panel “update” feature as just about v4.7.x Envato (Themeforest) changed from the API key to the Token key, so the best approach is to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New, after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue. Then you will see the Theme updated successfully message.
After updating see our documentation for creating an Envato Token so future updates can be done in the theme panel.

Best regards,
Mike

Hey fabio,

Thanks for reaching out to us. Enfold supports WPML, but it has to be bought as a separate plugin. It is not included when purchasing the theme.

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

The colour is set by the Logo Area Secondary Font Color option under Enfold->General Styling->Logo Area. If you want more advanced settings, then edit the Small bar above Main Menu option under Enfold->Advanced Styling.

Best regards,
Rikard

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Chris,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

We can’t say if your site will stay the same or not, it depends on what has been done to it. You can export the theme settings under Enfold->Import/Export though, and make sure that you have a backup of your old site before updating anything.

Best regards,
Rikard

Hey yalbarzawi,

Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

@Jason: As mentioned in the previous thread, the search icon only works for the Top Header. It is disabled by default for the left and right sidebar/header layouts. If you need the search icon to display, you’ll have to modify the avia_append_search_nav function in the enfold/includes/config-enfold/functions-enfold.php file.

Best regards,
Ismael

Hey jerry,

I see that you are running an old version of the theme, could you try to update to the latest version (7.1.3) to see if that helps please? The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey Patrycja,
Thanks for your question, glad to hear that you have a full backup prepared, including the database, while we don’t expect any issues updating from v4.8.3 to v7.1.3 (lastest version) since Enfold mantins a good backward compatibly, we would note that your PHP version, 7.4.33 is quite old and some plugins (if any) may not work well with PHP v8+ Enfold now uses PHP v8+ as well as WordPress so you should expect to also update this.
I recommend creating a staging site to test the update on.
Then on the staging site, disable all plugins including any caching plugin and server caching & the Enfold theme caching in the Performance theme settings.
Then update to v7.1.3, and reload the site on the frontend using the browser “hard reload” to clear the browser cache. This will help clear the “post-css” files which serve the css background images in the color sections (if used).
Then update your PHP to v8+, I recommend  the lower end like v8.2 or such, not the “bleeding edge” highest version like v8.5, you can test this later if you wish.
If you are using a child theme and have modified header.php, footer.php or any other core theme files in the child theme, please save these to your computer and remove them from the child theme, these will be different in the current version & will most likely cause an error when updating.
When you update, you may not be able to update though the theme panel “update” feature as just about v4.8.3 Envato (Themeforest) changed from the API key to the Token key, so the best approach is to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New, after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue. Then you will see the Theme updated successfully message.
After updating see our documentation for creating an Envato Token so future updates can be done in the theme panel.
If you try to update via FTP, do not try to overwrite the theme files, as this will leave old files behind and cause errors, you would need the delete the old theme directory and then upload the new one, using the WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New is the easiest solution.

Best regards,
Mike

Hey samo1990,

Did you try to remove the token from the staging site, then add it to the live site? You might need to generate a new token: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

• This reply was modified 2 months, 1 week ago by Rikard.