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I tried to make some changes to my layersliders today, and was unable to save anything. There is a server error pop up, but the error code is not displayed. I went through and updated my plugins/WP core, and finally I did the latest Enfold update. Unfortunately the server error still pops up everytime I try to save a layerslider.
I disabled every plugin, and the issue still persisted. I updated the database inside the layerslider plugin and the issue still exists. I contacted my host (Hostgator) who worked for a long time, and they could not figure it out. They recommended installing the plugin separately instead of using your bundled version, but I don’t really want to do that.
Can you see what is going on please?
In reply to: Enfold compatibility with WordPress 6.7
I had issue today after upgrading to wp 6.7. The issue was when disabling or removing LayerSlider the visual editor wasn’t showing. If you have removed LayerSlider just change setting under Layout builder to “Activate bundled plugin” for LayerSlider and upload Enfold again.
I also noticed that activating classic editor fixed issue but you might wanna use Block editor on posts or other post types.In reply to: WP 6.7 Upgrade
I had issue today after upgrading to wp 6.7. The issue was when disabling or removing LayerSlider the visual editor wasn’t showing. If you have removed LayerSlider just change setting under Layout builder to “Activate bundled plugin” for LayerSlider and upload Enfold again.
I also noticed that activating classic editor fixed issue but you might wanna use Block editor on posts or other post types.Topic: WP 6.7 Upgrade
Hi – I have been working on website issues for over 8 hours today – no fixes. I have 11 websites running your theme. I did have a problem with WordFence which they are aware of – however, just one of 11 websites is giving me an issue not only with WordFence but when I update to WP 6.7 Enfold no longer has the visual editor. Only block editing is available – again, odd as all other 10 websites are now fine. Can you look to update to 6.7 and see what happens to the theme?
I would give you access to the website – but I am concerned WordFence will block you.
Please let me know if WP 6.7 has effected anyone else with the theme.
In reply to: Hero Image Issue
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
I wrote this comment https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990/comments?page=1&filter=all#comment_31110207 and was asked to start this ticket.
In reply to: There has been a critical error on your website.
HI again
a bit urgent!
I am now seeing an error on the site below and can’t login to the wp admin
can you take a look?
also updated today…maybe a conflict between wp 6.7 and the new enfold version?
thanksIn reply to: Menue disappeared
Hi,
Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (6.0.6) to see if that helps please? The update to 6.0.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Also make sure that you running the latest version of WordPress, and consider updating your PHP version to 8.x.
Best regards,
RikardIn reply to: Debug errors sinse WP update
Hi,
This is a notice only, and should not cause any problems on your site. Also, the notice is thrown on a default WordPress file, are you sure that it’s caused by Enfold?
Best regards,
RikardIn reply to: Wrong thumbnail trying to load on Android phone
I use Smush to compress and Simple Image Sizes to set custom image sizes.
That code has not made a difference, Remote Debug still says it is loading the 700px image.
But if you say it’s loading the correct image, then I’m OK with that and I’m not sure I need the extra code. I just wanted to make sure there wasn’t anything wrong with Enfold. Unless you’ve got other insight into what would cause Remote Debug to show the wrong size on my PC, I’ll just put this down to more dodgy code from Google…
One final question: on the ‘remove 495 image code’ if there were other sizes I wanted to get rid of, is this the code for multiple sizes?
if ( isset( $sources[495, 295] ) ) { unset( $sources[495, 295] );Hey MORTULGAAH,
Did you activate the option to delete old CSS and JS files under Enfold->Performance?
Best regards,
RikardHi,
my hoster is OVH, i read about several problems when importing the GYM demo data.
So i imported all data on my localhost and then imported it back to my hosting.But unfortunately there were no images imported. The includes/admin/demo_data folder is emty.
In the database the links to the pictures seem to be wrong: http://test.kriesi.at/enfold-gym/wp-content/uploads/sites/18/2016/02/hero-2.jpg
is not reachable.How can I import the pictures otherwise?
In reply to: There has been a critical error on your website.
yes I restored both sites to backups and will monitor it.
I increased the php on both sites – could that have been an issue in combo with the recent enfold update?HI
I am just seeing this on a several of my sites :There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.It may have been connected to updates i did to enfold verison 6.0.6.
it seems fine on my other sites so far.
Can you help me with this?
thanks
NancyIn reply to: Change Woocommerce Thank you page title
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi enfold Team,
I wanted to create a single blank page without menu items and chose Blanc Template. However, I received the error message: Update failed. Invalid parameter(s): template. I then created the page normally, tried to switch to Blanc Template and got the same error message again. Why does it not work? Thank you for your help!
kind regards,
KarinHallo,
I would like to bind the above plugin in the following theme Enfold Hotel!
Leider kann ich das nicht, also nicht direkt in der Seite, sondern nur als Widget!
But I like it like about the Gutenberg with more sign!
Is there a way how to do this, or is that not possible in this theme?
Would very welcome on a kurzfristige message!
Ich habe einen Zugang eingerichtet.In reply to: Creating a Child Theme After Creating modifications
Hey rosiet5,
Thank you for the inquiry.
Did you modify any template files in the parent theme? If not, you can import the parent theme options after activating the child theme. You can also manually export the theme options, activate the child theme, and then import the theme options back. Make sure to create a backup or restore point before proceeding, just in case. For more info, please check the documentation below:
// https://kriesi.at/documentation/enfold/child-theme/#how-to-install-the-child-theme
Best regards,
IsmaelHello,
Please could someone offer me some advice about creating a child theme after I have already made modifications to the Enfold theme.
I want to update Enfold to version 6 and have realised I didn’t create a child theme when I installed it, and I don’t want to lose any of the customisations I have made so far. If it is only a case of saving the custom CSS I have added, then that won’t be an issue, I wasn’t 100% sure what I would lose by updating.
Or is it just a case of creating a child theme as per these instructions, even though I have made modifications? https://kriesi.at/documentation/enfold/install-enfold-theme/#why-child-theme
Login info in private info if handy.
Many thanks in advance.Hi,
after I put my website live the icons are showing as a rectangle and squares. While the website was in an other folder on the webspace, the icons showed correctly. I changed the URL of the website with the plugin “better search and replace”.
I tried the solution written in the documentation, as I put the code in the .htaccess file. The problem still exists.
The website is located at the provider Strato. In the customer account I can’t find anything abount “CDN”.And: The welcome message “Welcome to Enfold 6.0” cannot be klicked off. The X does not work and there is no “dismiss” link in the text.
Would be glad to get support.
Thanks, SaboHi all,
my easy slider that I am trying to configure in Enfold is not displaying correctly. I am missing some options.
I can capture the text. However, the capture is not displayed as a tab, where I still have the option to animate the text.
All programs are uptodate.
Thanks for help
MickIn testing and tweaking a site for a good mobile experience, I’m reviewing font sizes. I adjusted the General Styling tab > Advanced Options: Customize Typography Settings, but they do not appear to take affect. I even deleted the Advanced Styling tab typography option that was set in case of conflict. I even cleared the server host cache, disabled the Enfold CSS and javascript compression and cleared the mobile browser cache. No success-–I can’t see the changed font size.
Topic: homepage google index issue
Hi team!
Google search console puts my homepage in 404 statut
– My homepage is called (title page) : “accueil”
– I set “accueil” on ENFOLD general settings as homepage
– I set “accueil” on WP general settings as homepage
– WP settings links are set to publication title (ex: http://www.mywebsite/titlepageMy home page is working perfectly if i type my website root url like : http://www.mywebsite (but it’s not showing on URL http://www.mywebsite/accueil)
I can see the problem if i test on chrome http://www.mywebsite/accueil it brings me to my 404 page
where can be the issue ? THK for helpIn reply to: Unable to update Enfold or remove WPML Plugin
First : how about your WordPress Version – does it need an update too?
if there is a big difference – a major Update in WordPress too … make a Backup of your Installation – and maybe prepare your theme allready for that newest WP – see: Unfortunately, the theme is no longer set as sticky regarding the adaptation to newer php versions / WordPress versions. But that is not necessary and can be done afterwards
What php Version you are running on your system – there are a few changes that need to be taken into account. Especially the changes from php7.x to php8.x and the implementation of jQuery 3.x …I have never had any problems with WPML updates and Enfold updates. However, I agree with you that plugins that interfere with many areas of a theme always carry update risks.
That’s why I already have a good backup plugin installed for most sites for other reasons. Even the free version of Duplicator is a very good program.
This program creates a complete backup in two files. A zip file with the contents, and an installation file for restoring the backup. Btw. this can also be used for migration.
So if major updates are planned, I create a Duplicator backup beforehand and can then make the updates without losing the status quo.________________
Updating the theme – additionally you can update the theme by ftp upload : https://kriesi.at/support/topic/some-hints-and-advice-to-update-enfold/#post-1056107
Uploading the new theme takes a little time; if all goes well, the page will only be offline for the small amount of time that it will be renamed. You have the old installation as fallback. (there is no overwriting of the old theme)
Update via ftp.
- download installable newest Enfold : unzip the file – you will have an enfold folder now
- Rename that downloaded newest version to enfold-new
- Upload that enfold-new folder to the themes folder
- Rename your (existing) enfold folder to f.e. enfold-old / in your ftp client (f.e. filezilla)
- Rename your enfold-new folder to enfold / again: in your ftp client (f.e. filezilla)
- Go to dashboard – enfold(-child) – and refresh your merged/cached files on performance tab
- Check if all your theme and existing settings work to your full satisfaction.
- Yes – then stop here
- No – delete or rename back the enfold folder back to enfold-new
- rename the enfold-old folder back to enfold
The product properties are not displayed in the shopping cart and checkout. We use Woocommerce and Visual Product Configurator for WooCommerce and it seems that Enfold overwrites the shopping cart with a CSS code. Instead of displaying the product properties (e.g. size, color, etc.) cleanly, they are sometimes either not displayed at all or displayed as CSS styles. This problem is caused by the way Enfold overrides the WooCommerce templates or how the CSS classes for these properties are rendered.
In reply to: Unable to update Enfold or remove WPML Plugin
Hi,
Thank you for the update.
Have you tried temporarily removing the avia_remove_main_menu_flags function before performing the update? Also, this function will generate an error if WPML is deactivated.
Enfold manually and there was another critical error on the site.
What is the new error? Please try to update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the update.
How do I enable/disable the privacy feature in Enfold?
You can adjust the Enable Cookie Consent Messages setting; only two options are available: enable or disable. Since you can’t access the dropdown in the current browser, try using a different browser or test it on a different device.
Best regards,
IsmaelIn reply to: remove no products found on woocommerce Taxonomy.
Hey Chris_85,
Thank you for the inquiry.
Have you tried editing the enfold\includes\error404.php file? Please provide a screenshot of the elements that you’d like to remove and a link to a product category page. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
Ismael
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