Page 146 – Support | Kriesi.at – Premium WordPress Themes

Viewing 30 results - 4,351 through 4,380 (of 244,605 total)

← 1 2 3 … 145 146 147 … 8,152 8,153 8,154 →

Author

Search Results
January 23, 2025 at 11:04 pm #1475691

In reply to: Justify content with horizontal Gallery Element
Mike
Moderator
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
#top.page-id-16 .av-horizontal-gallery-slider {
    display: flex;
    justify-content: center;
} 
```
Best regards,
Mike
January 23, 2025 at 10:41 pm #1475688

In reply to: Issue with bottom of being cut off in Advanced Layerslider

Mike
Moderator

Hi,
Please try disabling your WP Rocket plugin and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and clear any CDN and server cache that you may have enabled. This may that 24 hours to clear.
Then clear your browser cache and check.

Best regards,
Mike

January 23, 2025 at 8:09 pm #1475683

In reply to: Bug: PHP error when trying to edit image elements in Enfold Avia

thinkjarvis
Participant

Hi both site health and woocommerce system info show the 4gb max limit. I set 2gb because 4gb is too large and overkill.

We run our own dedicated servers so it’s no issue with the provider. We set our own settings.

I can confirm that there is nothing wrong with the PHP, MySQL, mariadb or Plesk config.

The issue is for some reason some actions in the enfold builder are unable to allocate the required memory.

My suggested solution forces WordPress to recognise the correct memory limit.

As above the problem does not occur in php8 but started in php8.1 and above. I also checked the individual php fpm memory settings for each version.

Adding the memory limit to the wp-config forces WordPress to accept the new value and appears to stop the process hitting a false memory limit.

If this has fixed the problem then you guys need to investigate a possible memory leak or bug in the Avia builder in php8.1 and above.

January 23, 2025 at 7:45 pm #1475681

In reply to: Socket height

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 23, 2025 at 7:44 pm #1475680

In reply to: Add the URL of the current page to the form

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 23, 2025 at 4:36 pm #1475668

In reply to: Bug: PHP error when trying to edit image elements in Enfold Avia
thinkjarvis
Participant
Hi Rikard,

We used query monitor – It doesnt tell us anything useful.
It appears there is a memory leak somewhere or something in Enfold is picking up the wrong memory limit when it isnt specified.

For our site we just had to tell wordpress what the memory limits are by adding the following to wp-config.php
For us the 2gb limit per action looks like this:
```
define('WP_MEMORY_LIMIT', '2048M');
define('WP_MAX_MEMORY_LIMIT', '2048M');
```
For some reason the error code in the console was suggesting that the memory limit was around 512mb (written in bytes).

For context we actually have a 4gb memory limit – So there shouldnt have been a problem anyway but specifying a figure in wp-config seems to have solved the issue. I’ll report back if I can recreate it again.

The problem does not occur in PHP 8.0 but does occur in all versions above this.
With this in place the problem seems to have stopped and we are running PHP 8.2 again now. So it looks like there is an issue with the memory allocated to some actions in Enfolds interface not able to use the available ram fully.

Someone else reported a simillar issue here:

Out of Memory – Scalability issue with “Blog Posts” element and a render loop

I was writing a reply on the post above explaining this when you closed it too early!!!!
Can you reopen it and add my suggestion above!
January 23, 2025 at 4:35 pm #1475667

In reply to: Fullwidth Easy Slider caption

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 23, 2025 at 4:35 pm #1475666

In reply to: Vimeo videos do not play automatically in Chrome first load

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 23, 2025 at 4:31 pm #1475663

In reply to: Please help to customize BLOG Page

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 23, 2025 at 4:29 pm #1475661

In reply to: Out of Memory – Scalability issue with “Blog Posts” element and a render loop

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 23, 2025 at 3:51 pm #1475657

In reply to: Accessibility – Interactive elements are not keyboard focusable.

navindesigns
Participant

I was looking at the enfold support to try to figure this out myself? will this solution work for the above issue?

a:focus {
border:1px solid red !important;
}

January 23, 2025 at 3:12 pm #1475653

Topic: Not a support request, but a bug report (with expired support license)

in forum Pre Sale Questions

Sandor
Guest

Hi,

I have been a satisfied user of enfold since 2014.
My Purchase codes: e77e1dbe-9f18-4fb7-8735-35f5479ec567 – if necessary.

I would like to report this problem because it is a script error.

I need to use the MEC plugin (Modern Events Calendar by Wednus – https://webnus.net/modern-events-calendar) on my website – I searched for a suitable calendar plugin for a long time and decided on this one.

Unfortunately, MEC conflicts with Enfold + Woocommerce, monthly view in MEC plugin displaying incorrectly. I am attaching a printscreen. Only the monthly view is faulty, everything else works fine.

For testing purposes, I installed the Enfold and the MEC plugin on a brand new WP site (on a subdomain) – it works fine.
When I also installed Woocommerce, the monthly calendar view on the new website broke.
If I turn off Woocommerce, the monthly view works fine, if I turn back, falls apart again.
This was a “virgin” WP website.
But the MEC works with the WP base template even if I enable Woocommerce.

So there is a conflict with Enfold, between the MEC plugin and Woocommerce both.
– Base WP template + MEC + Woocommerce = works fine,
– Enfold + MEC = works fine,
– Enfold + MEC + Woocommerce = doesn’t work.
So, the error is in the Enfold.

I consulted MEC support, they said the problem is between Enfold and Woocommerce: “The Enfold theme likely includes scripts that conflict when both WooCommerce and MEC are enabled simultaneously.” – they wrote me.

Is it possible to fix this error?
Thank you.

Best regards,
Sandor

January 23, 2025 at 3:05 pm #1475652

Topic: MEC conflicts with Enfold + Woocommerce

in forum Enfold

apcsel29
Participant

Hi,

I have been a satisfied user of enfold since 2014.
My Purchase codes: e77e1dbe-9f18-4fb7-8735-35f5479ec567 – if necessary.

I would like to report this problem because it is probably a script error.

I need to use the MEC plugin (Modern Events Calendar by Wednus – https://webnus.net/modern-events-calendar) on my website – I searched for a suitable calendar plugin for a long time and decided on this one.

Unfortunately, MEC conflicts with Enfold + Woocommerce, monthly view in MEC plugin displaying incorrectly. I am attaching a printscreen. Only the monthly view is faulty, everything else works fine.

For testing purposes, I installed the Enfold and the MEC plugin on a brand new WP site (on a subdomain) – it works fine.
When I also installed Woocommerce, the monthly calendar view on the new website broke.
If I turn off Woocommerce, the monthly view works fine, if I turn back, falls apart again.
This was a “virgin” WP website.
But the MEC works with the WP base template even if I enable Woocommerce.

So there is a conflict with Enfold, between the MEC plugin and Woocommerce.
– Base WP template + MEC + Woocommerce works fine,
– Enfold + MEC works fine,
– Enfold + MEC + Woocommerce doesn’t work.
So, the error is in the Enfold.

I consulted MEC support, they said the problem is between Enfold and Woocommerce: “The Enfold theme likely includes scripts that conflict when both WooCommerce and MEC are enabled simultaneously.” – they wrote me.

Is it possible to fix this error?
Thank you.

Best regards,
Sandor

January 23, 2025 at 10:04 am #1475638

Topic: Translation of Fold/Unfold text

in forum Enfold

dp-beheer
Participant

Hi Enfold,

I am trying to translate the Fold/Unfold text which I have set-up in Dutch. However, I can’t seem to find the translation in WPML anywhere, not in the page translation menu but also not in the theme settings. I can only find the label for it, but not the input I gave it.

Please see the link attached and toggle between the languages to see that the ‘Lees meer’ button is not able to be translated (or I am missing something)

Looking forward to your reply.

January 23, 2025 at 9:13 am #1475634

Topic: Demo Import

in forum Enfold

hankboomer
Participant

hi team,

i read in a previous post that a user manages to import a demo locally into his server. I m not a pro so i dont get the point. The scary point is that there is a problem to import automatically from the dashboard

is the idea of removing all the theme (enfold) and re instal it a valide one ? anybody tried yet ?

January 23, 2025 at 9:09 am #1475632

In reply to: Update Enfold-Child from 4.7.3 to current

Ismael
Moderator

Hi,

Thank you for the update.

The automatic update in the dashboard will no longer work in the current version (4.7.3). You will have to download the latest version (6.0.9) from your Themeforest account and update the theme manually via FTP. Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

January 23, 2025 at 8:59 am #1475631

In reply to: increase size of account login icon
Guenni007
Participant
yes – and your mentioned code above : a.cart_dropdown_link leads me to the wrong direction.
But better is to post the link to that page – so i can inspect it there. – is it the priver page?
(f.e. the demo page Enfold Shop does not have that account login icon inside main nav. it is on header_top.)
```
#top #header .av-main-nav  #menu-item-wc-account-icon > a {
  color: #f19809;
  font-size: 28px;
}
```
or if you like to have a hover effect on this:
```
#top #header .av-main-nav  #menu-item-wc-account-icon > a {
  color: #f19809;
  font-size: 28px;
  transition: color 0.7s ease;
}

#top #header .av-main-nav  #menu-item-wc-account-icon > a:hover {
  color: #1c60c7;
}
```
January 23, 2025 at 7:46 am #1475627

In reply to: increase size of account login icon
Guenni007
Participant
the data-av_icon is on the following span tag:
```
#top a.cart_dropdown_link {
  right: 15px;
}

#top a.cart_dropdown_link span[data-av_icon] {
  font-size: 28px;
  color: var(--enfold-header-color-color);
}

/* === to influence the counter === */
#top a.cart_dropdown_link span.av-cart-counter {
  height: 20px;
  left: 64%;
  font-size: 18px;
  line-height: 20px;
  border-radius: 50%;
  background: var(--enfold-header-color-primary);
  color: var(--enfold-header-color-constant-font);
  margin: -22px 0 0 2px;
  padding: 2px 6px;
}
```
i inserted above the default colors – change them to your needs
January 22, 2025 at 11:54 pm #1475606

Topic: Error when trying to update to version 6.0.9

in forum Enfold

SwedishChamber
Participant

Updating Theme Enfold (1/1)
Downloading update from https://marketplace-downloads.customer.envatousercontent.com/files/571140107/enfold.zip?response-content-disposition=attachment%3B+filename%3Dthemeforest-HTLRzuel-enfold-responsive-multipurpose-theme-wordpress-theme.zip&Expires=1737587029&Signature=SPfeIrpUddMichV05Wg1BfpYZgWT8YsVxrvrXzglGyyulMpMvVyYpp1fmCQs8HhQW36BqIDLuQSXxuKB5pzoSvhpJ4VQXEyVtmTdZCxk~tPqOng3QEm-2tn~F8k2BDXcG5DqyWGWHO0PFtimRve~Rqv5cCsp2rKcx4nL1aMLXceIrrX37pWFNg6aZUHuKqF5RvwaXTmZqAj1m2hPjsdDtd1yzE7qpb4aDjcl7R8OkZZDgFoY-KyCcWaP5-WW0Zf1GD0ZLFwi7h6V3PfZrTHysXX35vsWjWUkhNbt05nnVbYxQImkXEGqo1u6H29d~RxSLU24CWV3yngURslfWgDLV0E~YK5B6ub9Xg9f3UiYB05pb6naGs7ZPESr7tLV2r0N82kN86DrhtvzJXUeeq~ENPFk7ki0AFH2mchqHv5LZzUGAXmpP2AoAK-qTGnyEPDZ4RCRI9xk-MnEkXuxaHvpcoHFk6ByuvSB9xHpAz1brwZ2D~P3DDWyP~Al1kyX0~8NEgQXDhEMMx1IuOpan9BoeVVlfl46nvrV~mOlxvLvCiVr5Ho7kmV6wVG3yvtRanh00ZkOKTFESsnoU9nvEUrqNUAKkZw-zjyrM~g3kk0cvRMD7-leLjV9xT1PI0TXFwSjW~Vk0hym43xUg-TxOsNoJFHCdpFqYBNCF-qnXbr-WFg_&Key-Pair-Id=APKAJRP2AVKNFZOM4BLQ…
Unpacking the update…

An error occurred while updating Enfold: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

January 22, 2025 at 11:04 pm #1475605

In reply to: fa icons in main menu

Mike
Moderator

Hey Mark,
It looks like your Font Awesome script is coming from revslider and not from your site, typically you need to add Font Awesome to your functions.php as Enfold doesn’t add it. See here, note that some versions are paid only and old versions may no longer work. See this example Note that it is an old Font Awesome CDN code so you may need to update.
Best regards,
Mike

January 22, 2025 at 10:36 pm #1475604

In reply to: Can’t import “shop” demo

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

January 22, 2025 at 10:35 pm #1475603

In reply to: Spacing between 1/2 width columns

Mike
Moderator

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

January 22, 2025 at 10:31 pm #1475602

In reply to: Accessibility – Broken skip link

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

January 22, 2025 at 6:31 pm #1475593

In reply to: Enfolded hacked

Rikard
Keymaster

Hi,

Thanks for the update. If you need further help with something which is not on this topic, then please open a new thread.

Best regards,
Rikard

January 22, 2025 at 5:39 pm #1475590

In reply to: Update Enfold-Child from 4.7.3 to current

Rikard
Keymaster

Hey michelefellinger,

Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

January 22, 2025 at 5:38 pm #1475589

In reply to: Enfold forces Woocommerce product images to be cropped and square

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 22, 2025 at 5:33 pm #1475586

In reply to: Display portfolio categories

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

January 22, 2025 at 5:28 pm #1475584

In reply to: Can’t import “shop” demo

Rikard
Keymaster

Hi hankboomer,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

January 22, 2025 at 5:20 pm #1475580

In reply to: Enfold Version: 4.2 with Enfold Child Version: 1.0

Rikard
Keymaster

Hey Janel,

I see that you are running an old version of the theme, could you try to update to the latest version (6.0.8) to see if that helps please? The update to 6.0.8 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/

Best regards,
Rikard

January 22, 2025 at 5:20 pm #1475579

In reply to: Timeline – Lines missing

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Search Results