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  • #1474949

    I’m unable to import the content from the “shop” demo. Getting this message:

    Error accessing file for download:
    cURL error 28: Failed to connect to kriesi.at port 443 after 10002 ms: Timeout was reached

    I checked the forum and tried to manually download. Added this line in functions.php file: add_theme_support( ‘avia_demo_store_downloaded_files’ );

    Was able to download from github the shop.zip file and extract into this directory: /public_html/wp-content/uploads/dynamic_avia/avia_demo_files

    When I got back to import I’m only seeing the normal import option and still getting the same message.
    Any suggestions?

    #1474953

    See below in private content message from my hosting provider.

    #1474974

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, which hosting provider are you using?

    Best regards,
    Rikard

    #1474988

    As a workaround, I am working on my site locally, then I plan to upload it to the web server. I was able to get the demo content downloaded locally.

    But this is a problem that needs fixing. It appears to happen very frequently. Please take a look and see if you can get the “shop” demo content to download. I just wiped my existing website to start over. I was using the “construction” demo on the exact same web hosting setup. I downloaded it several weeks ago with no problems. But I tried downloaded that one again (construction) and I got the same error message.

    My webhost is namecheap. stellar plan.

    What is your email address to set up the temp admin account on my backend?
    Thanks
    Chris

    #1475008

    Hi,

    What happens if you increase the max execution time on your server? https://themeisle.com/blog/max-execution-time-wordpress/#wp-config-php-file

    Best regards,
    Rikard

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