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  • #1476091

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1476079
    cygrafix1
    Participant

    Hey, I downloaded and installed the newest enfold version and got also the newest WordPress.
    Trying to make changes on sites and frontsite, I got the fail: Failed to initialize plugin: Avia_Builder_button, but the extended builder pops up, so that I can fill in my changes. BUT I can change textes, but if I want to change color, the picked color is shown, I just can’t click on the save button. Nothing happens. I need to close the dialog with the X.

    Hallo,
    ich habe die neueste Enfold Version geladen und auch das neuste WordPress. Wenn ich versuche eine Änderung vorzunehmen und auf Seiten klicke, bekomme ich zunächst die Fehlermeldung Failed to initialize plugin: avia_builder_button.
    Ich kann dann Texte anpassen, aber wenn ich z.B. die Hintergrundfarbe einer Rasterzeile anpassen möchte, wird mir die Farbauswahl angezeigt, der “Speichern” Button funktioniert jedoch nicht. Ich muss das Dialogfenster mit dem X schließen.

    • This topic was modified 1 year, 2 months ago by cygrafix1.
    josefkaiblinger
    Participant

    Dear Enfold- Support!

    First of all many thanks for your outstanding work and coding abilities, which you present here. With the help of the Forum I could fix most of the problems I encountered building my site.

    However, there are still a few very annoying errors which I wasn’t able to fix, I hope you can help me out.

    The site address is [in the private content area]

    1) I don’t want the image caption of the header logo to show up on mouseover – i found no option to hide the caption in the enfold header settings
    2) The blue footer area (with the Copyright and Impressum link) ist way too large, I would like to have it approx. double the size as the dark blue subfooter area. Especially on mobile view, this area is huge, which does look very strange.
    3) Although I set a favicon which is normally displayed in the Chrome Tab on PC and Mobile, on Ipad Chrome browser there’s still the normal WordPress Icon – how can I fix this?

    I think thats all for now!

    Again thank you for your great help!

    #1476061

    Hey wolfgangspelitz,

    Thank you for the inquiry.

    To create a multilingual site with Enfold, we recommend using either the Polylang or WPML plugin. For more info, please check the following links:

    https://wpml.org/documentation/theme-compatibility/enfold/
    https://wpml.org/theme/enfold/
    https://wpml.org/tutorials/2016/02/enfold-theme-and-wpml/

    Best regards,
    Ismael

    #1476059

    Hi,

    Sorry for the confusion. I thought you’re working on an Accordion element. For the Tab Section element, please override the enfold/config-templatebuilder/avia-shortcodes/tab_section/tab_section.js file, look for the get_init_open function and replace it with:

    get_init_open = function() {
                        var hash = window.location.hash ? window.location.hash : '',
                            deepHash = hash.toLowerCase().replace('#', ''),
                            open = null;
    
                        if ('undefined' != typeof(deepLinksToTabs[deepHash]) && '' != deepLinksToTabs[deepHash]) {
                            var hashID = deepLinksToTabs[deepHash];
                            open = tabs.filter('[data-av-tab-section-title="' + hashID + '"]');
                        } else {
                            open = tabs.filter('[href="' + hash + '"]');
                        }
    
                        if (open.length) {
                            if (!open.is('.active_tab')) {
                                open.trigger('click');
    
                                var tabOffset = open.offset().top;
                                var currentScroll = $(window).scrollTop();
                                $(window).scrollTop(currentScroll); 
                            }
                        } else {
                            // set correct color
                            container.find('.av-active-tab-title').trigger('click', true);
                        }
                    };

    You will also have to replace the filter in the functions.php file:

    function av_override_avia_scripts() {
        wp_dequeue_script('avia-module-tabsection');
        wp_deregister_script('avia-module-tabsection');
    
        $child_tab_section_js = get_stylesheet_directory_uri() . '/js/tab_section.js';
    
        wp_enqueue_script(
            'avia-module-tabsection', 
            $child_tab_section_js, 
            array('avia-shortcodes'), 
            false,
            true 
        );
    }
    add_action('wp_enqueue_scripts', 'av_override_avia_scripts', 100);

    Best regards,
    Ismael

    #1476058

    Hey MysticMimi,

    Thank you for the inquiry.

    The sidebar gets pushed to the bottom of the page because there is a Grid Row element in the builder. To prevent this, you should avoid using full-width elements like Sliders, Color Sections, Grid Rows, or Tab Sections, and stick to child elements like Columns.

    We adjusted the Blog Posts element’s > Define Blog Grid Layout settings to display the “Read More” link. If you want to increase the number of posts, check the Styling > Pagination > Post Number settings.

    For more info about the theme, please check the documentation: https://kriesi.at/documentation/enfold/quick-setup/

    Best regards,
    Ismael

    blreitze
    Participant

    I have been racking my brain trying to get the galleries working on a new site. I kept trying to update, change the images and nothing would change. If I used the basic Gallery, it would just pick the last 5 images in the media library and would show “no items” in the edit gallery page.

    I switched to Masonry and it would allow changes to columns and sizing, but again “no items” in the edit gallery page and the on the gallery page it just displays every image in the media library.

    Same if I switch to horizontal gallery.

    Additional Troubleshooting so far:

    I tried:
    Different browsers (Chrome, Edge, and Firefox)
    Disabling browser anti-virus
    Different machines
    All elements should be up to date
    Disabled all caching
    I rolled back to enfold theme proper from the enfold child theme in case I messed up the php (trying to get header widgets working).
    I disabled all plugins except the management ones (bluehost, jetpack, woocommerce) and even wordfence.
    I tried through connecting through cell phones in case of firewall rules
    I tried switching to a basic theme but those did not have any dynamic galleries to test with
    I tried looking for errors in the cpanel logs (Found none for this site)
    I tried making new pages
    I made sure the user was connected to wordpress.com

    so any ideas?

    I should also note that Enfold instructions on adding flex parameters to header widgets did not work me as it gave me a php error on anything that started with a “.” (So .responsive, .media, etc would not work). Not sure if related but I may start a separate topic on it if its not (Flex somehow not installed?).

    Update: I was shown by the hosting service how to check the wordpress error log correctly and found an error:

    PHP Warning: Undefined variable $permalink in
    ~wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php on line 1463

    keeps repeating over and over. I’ll try a fresh reinstall with a new downloaded copy.

    Update 2: Reinstalling seems to have removed that error, but did not solve the original issue. Ideas?

    • This topic was modified 1 year, 2 months ago by blreitze. Reason: Additional info
    • This topic was modified 1 year, 2 months ago by blreitze. Reason: Additional info
    • This topic was modified 1 year, 2 months ago by blreitze.
    • This topic was modified 1 year, 2 months ago by blreitze. Reason: Additional info
    • This topic was modified 1 year, 2 months ago by blreitze. Reason: Update on troubleshooting
    #1476053

    Hey nulrick,

    Thank you for the inquiry.

    You can add this code in the Enfold > General Styling > Quick CSS field to adjust the width of the masonry images.

    .av-masonry-image-container img {
        margin: 0;
        width: 100%;
    }

    Let us know the result.

    Best regards,
    Ismael

    #1476043

    In reply to: transparant

    Hi,
    Thank you for your patience, Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-2 #main,#top.page-id-2 .main_color,#top.page-id-2 .header_bg,#top.page-id-2 #socket {
        background-color: transparent;
        background: transparent;
        backdrop-filter: blur(10px);
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1476042
    wolfgangspelitz
    Participant

    Does Language Plugin Multilang work together with Enfold?

    #1476034

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-smallarrow-slider-heading {
    	display: none;
    }
    #top .flex_column.av-l3t08rf8-8f5e455205a44c3e3d9068782c55a0f9 {
        padding: 0px;
    }

    Best regards,
    Mike

    As above – I have disabled caching and i still get the error.

    If it were caching related then the other 70 enfold sites we have on our server would have the same issue and they dont.

    The site is extremely large so I think this is a scalability issue with Enfold and the ALB image element.

    It has thousands of images in the library.

    #1476029

    Hey jocelynwasham,

    Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    #1476026

    Hi,
    Sorry I didn’t realize that it was black on black, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.postid-530 #header_meta {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,

    Please set a higher pixel value for the header height under Enfold->Header. If you want a menu like on the site you linked to, you might want to try the Fullwidth Sub Menu element instead of using the regular menu.

    Best regards,
    Rikard

    #1476022
    jocelynwasham
    Participant

    Hi! The website bw-leather.com had a contact form on the home page and the product page. When the website was visited from a computer, the form would work and send to Seth’s email. When someone viewed the website from their phone, filled out the form and submitted, he would not get the email notification.

    Furthermore, after having several people fill out the form both on a computer and a smartphone, some forms worked and were received by Seth. Others did not work and he never received. Different browers were used on both computer and smartphone (google chrome, safari and firefox).

    Now, there is not consistancy to him receiving emails or not receiving emails from both platforms. Could you advise on this please?

    Also, He thinks he’s missed hundreds of messages. Is there anyway to see the old messages on this contact form from the wordpress dashboard?

    Has Enfold ever seen this problem before?

    #1476019
    MysticMimi
    Participant

    Hello,

    I am working on my blog page (Publications and Articles). I added a right sidebar to the page, however it is not showing the categories up top. It only shows them way on the bottom. How can add them to the top by the blog?

    Also, the blogs end with …. how can I make it say “Read More” with link instead?

    I like to show a row of images (Underneath) related to other blogs, so they can see what’s available and click.

    Can I control the order of the blogs? What are my options?

    And, can I show blogs deeper? Like a page full of blogs rather than just show 3?

    Thank you for your help. Please be as simplistic as possible in your reply, as I am new to your Enfold theme, and don’t know “exactly” where to find your directions!

    #1476015

    Hi Mike,
    It’s weird, the top bar is definitely enabled, I have double-checked, you should see it.
    There are 2 kind of information:
    – Extra info+telephone: “Service client (9/12h – 13/18h) # 07.69.23.06.01”
    – Second menu: “Temporary (2nd menu)”
    All this comes under a dark background.

    I have recorded again the Enfold options, I’ve cleaned the cash, there is nothing much i can do…
    Let me kow.

    its a rebuild of a current site so actually we just want to recreate the header they have on

    they have an image left, logo centre and html text right. then the menu below.

    I thought like this example would work:

    #1475996

    Hey Andreas Indicatii,

    Thank you for the inquiry.

    What is the current version of the theme, and where is the site hosted? You may need to update the theme manually via FTP this time. Please check this documentation for more info. https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1475994

    Hey Marieke Braamskamp,

    Thank you for the inquiry.

    If you don’t have access to the account that was used to purchase the theme, you will need to create another Themeforest account and purchase a new license. After that, download the latest version of the theme and upload it to the server manually via FTP. Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Once the theme is updated to the latest version, you can generate a private token, which can be used to update the theme in the future: https://kriesi.at/documentation/enfold/theme-registration/

    Let us know if you need more info.

    Best regards,
    Ismael

    #1475993

    Hi,

    Thank you for the update.

    Have you tried to temporarily disable the Enfold > Performance > File Compression settings? Make sure to purge the cache afterward. If it’s still not working, provide the login details in the private field so that can further check the issue.

    Best regards,
    Ismael

    #1475984
    Andreas Indicatii
    Guest

    I am trying to update my enfold theme but I keep getting the following message: “An error occurred while updating Enfold: Update package not available.”

    All of my plug ins and word press is updated.

    Anytime I try to add something new it wont work

    Marieke Braamskamp
    Guest

    Good afternoon,

    I’m the webmaster for the website for my son’s rugby club. The website is a bit old, and build with Enfold 4.4.1. We’re now looking into changing the layout of the website drasticly, and upgrading Enfold.

    Problem: the person who originally purchased the theme isn’t involved with the club anymore, and we don’t have access to his inbox. Is there a way we can upgrade the theme?

    #1475980

    In reply to: Upgrading from 4.4.1

    Hey dryo1,

    The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1475978

    https://github.com/KriesiMedia/enfold-library

    on the bottom of that page there is a link under “Online Resources from Third Party Developers”

    #1475976

    Topic: Upgrading from 4.4.1

    in forum Enfold
    dryo1
    Participant

    My site hasn’t been touched in many years. Currently running Enfold 4.4.1. I just purchased a new license and would like to upgrade the site. What’s the best way to do this? There is an updater tool in the Enfold WordPress tool section, but it’s asking for a Themeforest APi key (which I believe is now deprecated).

    And is there anything else I need to do or watch out for? Version of PHP, etc.?

    Thank you.
    Dave

    #1475970

    Hey Jason,

    Please try the following in Quick CSS under Enfold->General Styling:

    .avia-buttonrow-wrap .avia-button {
      width: 120px;
      min-width: 120px; 
    }

    Best regards,
    Rikard

    Hey purplecloud,

    Please try the following in Quick CSS under Enfold->General Styling:

    #text-3 {
      position: absolute;
      left: 0;
    }
    
    #media_image-3 {
      position: absolute;
      right: 0;
    }

    Best regards,
    Rikard

    #1475963
    LentzOtto
    Participant

    Hi Enfold-Team,

    we have the slider of avia layout architect in use for a page, first element on homepage. I would like to replace the slider with a video. What would be the best way to implement the video instead of the slider, but also to keep performance high?

    Thanks for your help!

    Page in private content box.

    Best regards,
    Matthias

Viewing 30 results - 4,141 through 4,170 (of 244,495 total)