Viewing 30 results - 3,481 through 3,510 (of 243,848 total)
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  • #1476180

    Hey AlonaGreenHouse,
    Your theme is very old v4.8.6.5 you must update to v6.0.9
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1476177

    Hey Augeundso,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 1270px) { 
    #top #main .avia-gallery .avia-gallery-big-inner {
        height: auto;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1476172

    In reply to: space between words

    Hey MysticMimi,
    Thanks for the login, I tested a few elements on different pages, but the “space” key always works for me.
    Please create a test page with the element that you can not use the “space” key so we can examine.
    Typically this is due to a plugin.
    Please note that you don’t need the “Classic Editor” plugin, it is built into the theme at Enfold Theme Options ▸ Select Your Editor
    Screen Shot 2025 02 02 at 8.23.55 AM

    Best regards,
    Mike

    #1476171

    In reply to: Gap on mobile

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1476170

    In reply to: Enlarging Header Image

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1476158

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1476157

    In reply to: Gap on mobile

    Hey northorie,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 500px) { 
    	.responsive #top #wrap_all .flex_column {
    	margin-bottom: 0;
      padding-bottom: 0;
    }
    #av_section_1 .av-special-heading-h1 .special-heading-border {
        height: 0;
    }
    #av_section_1 {
    	min-height: 75px;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    Screen Shot 2025 02 01 at 10.04.39 PM

    Best regards,
    Mike

    #1476150

    Hey tczubkowski_priv,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
      .responsive #scroll-top-link {
        display: block;
      }
    }

    Best regards,
    Rikard

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1476137

    Hey Noah,

    Could you share server error logs with us please? Enfold is fully compatible with PHP 7.4 and up.

    Best regards,
    Rikard

    #1476123
    Jason Lew
    Guest

    Hi there,

    Not sure if you can help me here but our website (shared in private content) is using Enfold 4.5.2 and my brother, who we lost trgically last July, was our webadmin. We don’t seem to have access to themeforest/Envato to find our private key to update.

    Would there be any way to recover that private key or is it lost forever?

    Appreciate any help you can provide, thank you.

    #1476113
    Noah Gregory
    Guest

    I apologize for having to use this channel, but while I am the current developer of the website, I did not originally build it and so I do not have access to our purchase code to create an account and correspond “correctly”. I am having an issue where /something/ that I cannot track down in the enfold theme is causing a critical error on my website when trying to update the PHP past 7.4. The theme is updated, my envato token is active, etc. I have traced the issue to the theme as I can update the website to PHP 8.1 when I switch to another theme, but I want to continue using the Enfold theme and so am trying to make this work. If phone communication is easier, my cell is (843)303-4733. Thank you!

    #1476102

    Topic: ALE showing white copy

    in forum Enfold
    MysticMimi
    Participant

    I’m trying to add additional posts for my blog. When I paste the copy into the box (Advanced Layout Editor), it shows really weird. White, with an old default http type (maybe chicago?). It is not showing any design or coding options. Even if I go to text view, it is still that white weird text. How can this be fixed, or purged, etc.?

    I have purged everything. I was on the phone with my host (siteground) for an hour, but even with restored backups from days ago, it fails to work. I have turned off and on every plugin.

    I seems to be some kind of bug with Enfold?

    TOTALLY BROKEN!

    #1476091

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1476079
    cygrafix1
    Participant

    Hey, I downloaded and installed the newest enfold version and got also the newest WordPress.
    Trying to make changes on sites and frontsite, I got the fail: Failed to initialize plugin: Avia_Builder_button, but the extended builder pops up, so that I can fill in my changes. BUT I can change textes, but if I want to change color, the picked color is shown, I just can’t click on the save button. Nothing happens. I need to close the dialog with the X.

    Hallo,
    ich habe die neueste Enfold Version geladen und auch das neuste WordPress. Wenn ich versuche eine Änderung vorzunehmen und auf Seiten klicke, bekomme ich zunächst die Fehlermeldung Failed to initialize plugin: avia_builder_button.
    Ich kann dann Texte anpassen, aber wenn ich z.B. die Hintergrundfarbe einer Rasterzeile anpassen möchte, wird mir die Farbauswahl angezeigt, der “Speichern” Button funktioniert jedoch nicht. Ich muss das Dialogfenster mit dem X schließen.

    • This topic was modified 11 months, 2 weeks ago by cygrafix1.
    josefkaiblinger
    Participant

    Dear Enfold- Support!

    First of all many thanks for your outstanding work and coding abilities, which you present here. With the help of the Forum I could fix most of the problems I encountered building my site.

    However, there are still a few very annoying errors which I wasn’t able to fix, I hope you can help me out.

    The site address is [in the private content area]

    1) I don’t want the image caption of the header logo to show up on mouseover – i found no option to hide the caption in the enfold header settings
    2) The blue footer area (with the Copyright and Impressum link) ist way too large, I would like to have it approx. double the size as the dark blue subfooter area. Especially on mobile view, this area is huge, which does look very strange.
    3) Although I set a favicon which is normally displayed in the Chrome Tab on PC and Mobile, on Ipad Chrome browser there’s still the normal WordPress Icon – how can I fix this?

    I think thats all for now!

    Again thank you for your great help!

    #1476061

    Hey wolfgangspelitz,

    Thank you for the inquiry.

    To create a multilingual site with Enfold, we recommend using either the Polylang or WPML plugin. For more info, please check the following links:

    https://wpml.org/documentation/theme-compatibility/enfold/
    https://wpml.org/theme/enfold/
    https://wpml.org/tutorials/2016/02/enfold-theme-and-wpml/

    Best regards,
    Ismael

    #1476059

    Hi,

    Sorry for the confusion. I thought you’re working on an Accordion element. For the Tab Section element, please override the enfold/config-templatebuilder/avia-shortcodes/tab_section/tab_section.js file, look for the get_init_open function and replace it with:

    get_init_open = function() {
                        var hash = window.location.hash ? window.location.hash : '',
                            deepHash = hash.toLowerCase().replace('#', ''),
                            open = null;
    
                        if ('undefined' != typeof(deepLinksToTabs[deepHash]) && '' != deepLinksToTabs[deepHash]) {
                            var hashID = deepLinksToTabs[deepHash];
                            open = tabs.filter('[data-av-tab-section-title="' + hashID + '"]');
                        } else {
                            open = tabs.filter('[href="' + hash + '"]');
                        }
    
                        if (open.length) {
                            if (!open.is('.active_tab')) {
                                open.trigger('click');
    
                                var tabOffset = open.offset().top;
                                var currentScroll = $(window).scrollTop();
                                $(window).scrollTop(currentScroll); 
                            }
                        } else {
                            // set correct color
                            container.find('.av-active-tab-title').trigger('click', true);
                        }
                    };

    You will also have to replace the filter in the functions.php file:

    function av_override_avia_scripts() {
        wp_dequeue_script('avia-module-tabsection');
        wp_deregister_script('avia-module-tabsection');
    
        $child_tab_section_js = get_stylesheet_directory_uri() . '/js/tab_section.js';
    
        wp_enqueue_script(
            'avia-module-tabsection', 
            $child_tab_section_js, 
            array('avia-shortcodes'), 
            false,
            true 
        );
    }
    add_action('wp_enqueue_scripts', 'av_override_avia_scripts', 100);

    Best regards,
    Ismael

    #1476058

    Hey MysticMimi,

    Thank you for the inquiry.

    The sidebar gets pushed to the bottom of the page because there is a Grid Row element in the builder. To prevent this, you should avoid using full-width elements like Sliders, Color Sections, Grid Rows, or Tab Sections, and stick to child elements like Columns.

    We adjusted the Blog Posts element’s > Define Blog Grid Layout settings to display the “Read More” link. If you want to increase the number of posts, check the Styling > Pagination > Post Number settings.

    For more info about the theme, please check the documentation: https://kriesi.at/documentation/enfold/quick-setup/

    Best regards,
    Ismael

    blreitze
    Participant

    I have been racking my brain trying to get the galleries working on a new site. I kept trying to update, change the images and nothing would change. If I used the basic Gallery, it would just pick the last 5 images in the media library and would show “no items” in the edit gallery page.

    I switched to Masonry and it would allow changes to columns and sizing, but again “no items” in the edit gallery page and the on the gallery page it just displays every image in the media library.

    Same if I switch to horizontal gallery.

    Additional Troubleshooting so far:

    I tried:
    Different browsers (Chrome, Edge, and Firefox)
    Disabling browser anti-virus
    Different machines
    All elements should be up to date
    Disabled all caching
    I rolled back to enfold theme proper from the enfold child theme in case I messed up the php (trying to get header widgets working).
    I disabled all plugins except the management ones (bluehost, jetpack, woocommerce) and even wordfence.
    I tried through connecting through cell phones in case of firewall rules
    I tried switching to a basic theme but those did not have any dynamic galleries to test with
    I tried looking for errors in the cpanel logs (Found none for this site)
    I tried making new pages
    I made sure the user was connected to wordpress.com

    so any ideas?

    I should also note that Enfold instructions on adding flex parameters to header widgets did not work me as it gave me a php error on anything that started with a “.” (So .responsive, .media, etc would not work). Not sure if related but I may start a separate topic on it if its not (Flex somehow not installed?).

    Update: I was shown by the hosting service how to check the wordpress error log correctly and found an error:

    PHP Warning: Undefined variable $permalink in
    ~wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php on line 1463

    keeps repeating over and over. I’ll try a fresh reinstall with a new downloaded copy.

    Update 2: Reinstalling seems to have removed that error, but did not solve the original issue. Ideas?

    • This topic was modified 11 months, 2 weeks ago by blreitze. Reason: Additional info
    • This topic was modified 11 months, 2 weeks ago by blreitze. Reason: Additional info
    • This topic was modified 11 months, 2 weeks ago by blreitze.
    • This topic was modified 11 months, 2 weeks ago by blreitze. Reason: Additional info
    • This topic was modified 11 months, 2 weeks ago by blreitze. Reason: Update on troubleshooting
    #1476053

    Hey nulrick,

    Thank you for the inquiry.

    You can add this code in the Enfold > General Styling > Quick CSS field to adjust the width of the masonry images.

    .av-masonry-image-container img {
        margin: 0;
        width: 100%;
    }

    Let us know the result.

    Best regards,
    Ismael

    #1476043

    In reply to: transparant

    Hi,
    Thank you for your patience, Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-2 #main,#top.page-id-2 .main_color,#top.page-id-2 .header_bg,#top.page-id-2 #socket {
        background-color: transparent;
        background: transparent;
        backdrop-filter: blur(10px);
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1476042
    wolfgangspelitz
    Participant

    Does Language Plugin Multilang work together with Enfold?

    #1476034

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-smallarrow-slider-heading {
    	display: none;
    }
    #top .flex_column.av-l3t08rf8-8f5e455205a44c3e3d9068782c55a0f9 {
        padding: 0px;
    }

    Best regards,
    Mike

    As above – I have disabled caching and i still get the error.

    If it were caching related then the other 70 enfold sites we have on our server would have the same issue and they dont.

    The site is extremely large so I think this is a scalability issue with Enfold and the ALB image element.

    It has thousands of images in the library.

    #1476029

    Hey jocelynwasham,

    Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    #1476026

    Hi,
    Sorry I didn’t realize that it was black on black, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.postid-530 #header_meta {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,

    Please set a higher pixel value for the header height under Enfold->Header. If you want a menu like on the site you linked to, you might want to try the Fullwidth Sub Menu element instead of using the regular menu.

    Best regards,
    Rikard

    #1476022
    jocelynwasham
    Participant

    Hi! The website bw-leather.com had a contact form on the home page and the product page. When the website was visited from a computer, the form would work and send to Seth’s email. When someone viewed the website from their phone, filled out the form and submitted, he would not get the email notification.

    Furthermore, after having several people fill out the form both on a computer and a smartphone, some forms worked and were received by Seth. Others did not work and he never received. Different browers were used on both computer and smartphone (google chrome, safari and firefox).

    Now, there is not consistancy to him receiving emails or not receiving emails from both platforms. Could you advise on this please?

    Also, He thinks he’s missed hundreds of messages. Is there anyway to see the old messages on this contact form from the wordpress dashboard?

    Has Enfold ever seen this problem before?

    #1476019
    MysticMimi
    Participant

    Hello,

    I am working on my blog page (Publications and Articles). I added a right sidebar to the page, however it is not showing the categories up top. It only shows them way on the bottom. How can add them to the top by the blog?

    Also, the blogs end with …. how can I make it say “Read More” with link instead?

    I like to show a row of images (Underneath) related to other blogs, so they can see what’s available and click.

    Can I control the order of the blogs? What are my options?

    And, can I show blogs deeper? Like a page full of blogs rather than just show 3?

    Thank you for your help. Please be as simplistic as possible in your reply, as I am new to your Enfold theme, and don’t know “exactly” where to find your directions!

Viewing 30 results - 3,481 through 3,510 (of 243,848 total)