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In reply to: update
Hey Robert Koopman,
I see that you are using v4.5.7 To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.Best regards,
MikeHello everyone!
Enfold has become a large and wonderfully great WordPress theme. It is used on thousands of websites and seen by thousands of users and visitors. Therefore, I am a little surprised that there is no good way to contribute translations. :(
WordPress and Enfold are certainly used in many languages. The English translation is good, but many people don’t speak English, or at least not well. For example, I come from Germany and speak German. I understand English, but unfortunately some of my friends and colleagues with whom I work on websites that use Enfold do not speak / understand English that good. Therefore, it would be very helpful if Enfold had a good German translation. I know it has a German translation, but it is missing many translation strings and some are weird, so that average users probably don’t understand it.I have seen that there is this post on the forum: https://kriesi.at/support/topic/please-contribute-and-translate-enfold/ where translations can be shared, but that’s not really a good way, is it? Everyone has to find the translations first, download them, upload them to their website, etc. Wouldn’t it be easier to just provide good translations as standard that ship with the theme…?
I found this GitHub repository: https://github.com/KriesiMedia/enfold-language-files where you can contribute translations. I created pull requests to improve the translations for the German language. However, these are not reviewed or merged. :(To simplify the whole process, I suggest introducing translation tools, like:
– https://crowdin.com/
– https://www.transifex.com/
– https://translations.stellarwp.com/Then users can improve the translations and they can be included directly in the theme in the next version.
Hi
I’m helping a friend update a long-neglected website on WordPress which was running a child theme under Enfold 3.0.4. The website was built by a commercial designer so we don’t know what the licence arrangements were at the time. Now we’ve updated both PHP and WordPress to the current versions, the old Enfold theme causes a fail. If we want to update to the latest version of Enfold a) do we need to buy a new licence and b) would you think the child theme modifications might still be compatible?
Thanks for any help and advice :)
TonyTopic: update
Hi, I bought the Enfold template in 2022. Can I get an update version so that it will remain working?
In reply to: woocommerce product pages not opening from shop
Hi,
Thanks for the update. If you have additional problems which are not related to the original topic, then please open a new thread.
Best regards,
RikardIn reply to: Form is not working
Hi,
Did you try registering your theme license? https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardIn reply to: PHP update
Hey Robert,
I’m not sure I understand what you are referring to. PHP is server software, it’s not included in Enfold. If you are asking if Enfold is compatible with PHP versions beyond PHP 7.4, then the answer to that is yes.
Best regards,
RikardHey Sven,
Thanks for reaching out to us. The theme is current on sale: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. We cannot offer any further or personal discounts unfortunately.
Best regards,
RikardIn reply to: Form is not working
In reply to: Before/After part
Hey tariqyacoub82,
Thank you for the inquiry.
You may need to place the before/after image in a Color Section element and set its container to full width. Please check this documentation for more info.
— https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width
Best regards,
IsmaelIn reply to: Editing page not possible
Hey Mariann_m,
Thank you for the inquiry.
The theme should be compatible with the latest PHP versions (8.3 and above). The current site is running version 6.0.8, which is quite outdated. Please make sure that the theme is updated to version 7.1.3.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelWe have an issue with one of our website pages not saving changes. Once edits are made and we update, we are redirected to “Page Not Found” – see screenshot: https://snipboard.io/xlH2G9.jpg
We deactivated all plugins, deactivated the Child Theme, then reactivated the plugins one by one; everything was fine until we reactivated the Child Theme. (We activated the complete Enfold theme and were able to make the changes to the page without issues.
The issue occurs only when the Child Theme is activated: the edits are not saving, and the error “Page Not Found” displays.
Thanks for your help
Paul
So EvolveIn reply to: Just bought it – but can’t install??
Hi,
Great, thanks for the update. Try updating PHP to see what happens after that.
Your Themeforest token can be added in the theme under Enfold->Theme Update.
Best regards,
RikardIn reply to: Extra blank space
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Anzeige von Beiträge auf Kategorien
Hi,
Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Issue with the Enfold Header
Hi,
Yes, you can upload it via FTP. https://kriesi.at/documentation/enfold/child-theme/
Best regards,
RikardTopic: Editing page not possible
Hi,
I have run into a problem with editing the site. My IT support says it is the ENFOLD template that is too old for the server PHP – however, it was working fine in July and is a new website.
When opening a page to edit it is just “hanging” and I cannot get anywhere. Any suggestions what this is?
And, is my IT support correct in the fact that ENFOLD is too old for new PHP servers?
I have 3 websites with ENFOLD that I need to keep current.
Mariann
In reply to: Update Enfold with token
Hey Ismael,
Thank you for the quick response and the tip regarding the server restrictions!
All our websites are hosted on the very same server. Unfortunately, this means that a communication issue due to firewall or server-specific restrictions is likely not the cause of the error, as the updates work perfectly on the other two sites. So, your initial suggestion is not applicable in our case.Do you have any other ideas what might cause the Enfold update not to show up on just this one site under these circumstances?
Thanks,
Viki (CESCI)In reply to: Load only used elements
Dear Ismael,
one more feature request:
near “Disable Mobile CSS Animations” please add Disable all animations (CSS and JS).People like me do not use animations at all, but theme wastes time and traffic loading it
enfold/js/avia-snippet-parallax.min.js
enfold/js/avia-snippet-fold-unfold.min.js
enfold/js/avia-snippet-sticky-header.min.js (if not used)Enfold is near perfect theme, minimalistic version could add a lot of value (set defaults for all animations to off and do not load scripts).
Or may be we can do it in functions.php?
Sincerely yours,
IgorIn reply to: Load only used elements
Dear Ismael,
thank you for your fast response.
I am absolutely sure that I do not use at least catalogue, comments.
Also if I choose manual selection: Screenshot, you can see the list, that Enfold detects unused modules.
Could I trust this list and safely set it off manually?
Anyway, I decided to report this bug, may be I am only one nerd who checked this :)
Sincerely yours,
Igor Buzaev
The co-founder of Buzaevclinic,
Non-invisive MRgFUS treatment of tremor and Parkinson’sSehr geehrtes Enfold-Team,
ich betreue ehrenamtlich die Website der Herberge zur Heimat e.V. Naumburg (https://hzh-nmb.de). Der Verein betreibt ein örtliches Obdach- und Wohnungslosenheim und arbeitet präventiv gegen drohende Wohnungslosigkeit. Die Website soll künftig stärker als Informationsplattform für Betroffene und als Anlaufstelle für Menschen mit Unterstützungsbedarf dienen – inklusive Aufklärung, Hilfsangeboten und Spendeninformationen.
Die aktuelle Seite basiert auf der kostenlosen Version von Elementor und mehreren zusätzlichen Plugins. Das ist funktional, aber technisch und gestalterisch unbefriedigend. Für ein Projekt, das Menschen in schwierigen Lebenslagen erreichen soll, wäre eine stabile, performante und übersichtlich aufgebaute Seite sinnvoller.
Für mein eigenes ehrenamtliches Projekt Selbsthilfe-BLK.de (https://selbsthilfe-blk.de) nutze ich seit einigen Monaten Ihr Theme Enfold und bin damit sehr zufrieden. Aus diesem Grund möchte ich Enfold gern auch auf der Website des Vereins einsetzen.
Der Verein hat allerdings keine finanziellen Mittel für neue Softwarelizenzen. Die vorhandenen Gelder werden für die direkte Unterstützung der Bewohner benötigt. Auch ich selbst kann aus gesundheitlichen und finanziellen Gründen keine größere Spende übernehmen – ich bin schwerbehindert und beziehe eine Erwerbsminderungsrente. Meine Form der Unterstützung ist daher überwiegend ehrenamtliche Arbeit.
Vor diesem Hintergrund möchte ich anfragen, ob Sie einen Rabatt auf Enfold gewähren könnten, damit der Verein die Lizenz erwerben kann. Den verbleibenden Restbetrag würde ich privat übernehmen. Für den Verein wäre das eine große Hilfe, und ich könnte die Website technisch sauber, barriereärmer und langfristig stabil aufbauen – ohne zusätzliche Plugin-Frickelei.
Falls Sie Unterlagen zur Gemeinnützigkeit benötigen, kann der Verein diese selbstverständlich bereitstellen.
Vielen Dank für Ihre Zeit und die Prüfung meiner Anfrage.
Mit freundlichen Grüßen
Sven WunschickRequest for a Discount on the Enfold Theme for a Non-Profit Project
Dear Enfold Team,
I am volunteering as the webmaster for Herberge zur Heimat e.V. Naumburg (https://hzh-nmb.de), a local shelter for homeless and displaced people. The organization also works to prevent homelessness by supporting individuals at risk. The website is intended to serve as an informative platform for affected individuals and people seeking help, as well as to provide educational content and encourage donations.
The current website uses the free version of Elementor and several additional plugins. While this works, it is technically and visually limiting. For a project that aims to reach people in difficult life situations, a more stable, performant and well-structured website would be much more appropriate.
For my own volunteer project Selbsthilfe-BLK.de (https://selbsthilfe-blk.de), I have been using your Enfold theme for several months and I am very satisfied with it. Because of this positive experience, I would like to use Enfold for the shelter’s website as well.
However, the organization has no available funds for software licenses. All financial resources are needed for direct support of the residents. I also cannot contribute a large donation myself due to health and financial limitations – I am severely disabled and receive disability pension. Therefore, my contribution is mainly volunteer work.
With this in mind, I would like to ask whether you could offer a discount on the Enfold theme so the non-profit organization can purchase the license. I would personally pay any remaining amount. This would greatly help the shelter, and I would be able to rebuild the website in a clean, stable and more accessible way without relying on unnecessary plugin workarounds.
If you need documentation confirming the organization’s non-profit status, they can provide it without any problem.
Thank you very much for your time and for considering my request.
Kind regards,
Sven WunschickIn reply to: Form is not working
Hi,
Thanks for the clarification. Could you try updating the theme to the latest version (7.1.3) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please check the login details that you posted, as they are not working.
Best regards,
RikardIn reply to: Update Enfold with token
Hey CESCI,
Thank you for the inquiry.
Is the site hosted on a different server? It’s possible that the server cannot communicate properly with the Envato server for various reasons, such as firewall or security restrictions. You may need to contact your hosting provider or try to update the theme manually via FTP.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelIn reply to: Just bought it – but can’t install??
I’m at Token Creation Page For Enfold WordPress Themes I’m trying, but I honestly can’t figure out how to make a proper token. <sigh>
In reply to: Extra blank space
Hi,
To open a new thread plase login and use this link. It is the large blue button.
To remove the copyright please go to Enfold Theme Options ▸ Footer ▸ Copyright ▸ and add [nolink] See this documentationBest regards,
MikeIn reply to: Just bought it – but can’t install??
Hi,
Sorry that you are having issues, but I see a couple of different issues with your site. First, you site is using v4.1.2, which uses the old Envato (theme forest) API key, I also note that you wrote that your API key is not working. This will not work because Envato has changed to a “token” tha you must login to your Envato account and create.
You should download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Please do this type of install instead of FTP, unless you delete all files and upload fresh via FTP, otherwise old files will be left behind and cause errors.
I also note that you are using PHP (7.3.33), WordPress requires v8+ now, so after to update the theme, also update your PHP. Please ensure that you create a full backup of yoursite files & database first, we don’t expect issues, but a full backup is the best course of action.
I hope this helps, plase let us know if you need further assistance.Best regards,
MikeTopic: Custom fontello icon issues
Hi there! It’s been a while but I’m back with some more issues regarding the centering of shortcode icons in an Avia text box, along with another issue with adding a custom fontello icon.
I will note: with all of these issues, I’ve cleared cache on the website, on my browser, used incognito windows and other browsers to cross check and troubleshoot.
Overview: I’ve uploaded an IMDB Fontello Icon as outlined in the Enfold documentation. I want to be able to use this icon in both the header & socket as well as within the Shortcode Icons options to use on pages within the site using the text block editor.
I have inserted the following CSS in the Quick CSS theme options section:
#top .av_textblock_section .av_font_icon { display: inline-block; float: none; }Issue #1 with a custom fontello icon:
When using in a standard text box and inserting the icons using shortcode, the icons do center align but they are staggered (the custom icon is lower than the Instagram icon that is already in there). See the link in the Private Content and scroll down to the bottom to see the result of that.Issue #2:
Header & footer icons are also misaligned, see screenshot link below.
As a result of changing the size of the icons in the header and footer as well, the mouseovers are off (on the Instagram specifically, the circle mouseover is not centering around the icon). Best way to see this is in the live link I’ve provided as well as the screenshots in the Private Content!Thank so much in advance!
In reply to: Homepage Not Full Width
Topic: Load only used elements
Hello, support team,
In Enfold-child theme there is setting performance – load only used elements (Screenshot 1).
My website is https://buzaevclinic.ru/
In google waterfall I see a lot of CSS I do not use (I am sure), (see Screenshot 2.
For example
postslider, catalogue, comments, countdown etc.
Where I am wrong?Thank you!
before you change anything – make a backup of the status quo of your page ( a good plugin even in free version is : duplicator
Especially if it is a major update (5.x to 6.x; …), I would advise everyone to follow this way. You always have a rollback in the background.
The advantage of this procedure is that it can be undone.
Uploading the new theme takes a little time; if all goes well, the site will only be offline for a short time (just for the moment of renaming).
Update via ftp- Download the “installable WordPress file only” file from themeforest (envato) and unzip it
- After that – you got a folder : enfold
- Rename this downloaded newest version to enfold-new
- via ftp: Upload that enfold-new folder to the themes folder
- via ftp: Rename the existing enfold folder to f.e. enfold-old
- via ftp: Rename your uploaded enfold-new folder now to enfold
- On Enfold – Performance – check mark and “Delete Old CSS And JS Files?”
- Check if your Website works to your full satisfaction.
- Yes – then stop here – Update is finished
- After a while of testing – you can delete that enfold-old folder via ftp
- No – delete or rename back the enfold folder back to enfold-new
- rename the enfold-old folder back to enfold
- check on enfold board if there are known bugs – or similar problems
