Page 93 – Support | Kriesi.at – Premium WordPress Themes

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February 21, 2022 at 4:03 pm in reply to: slide show (volle breite) #1341672

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please go to Enfold theme options > Performance and disable JS file merging and compression, save theme options and check if that helps. After that you can enable file merging and compression again :)

Cheers!
Yigit

February 21, 2022 at 3:46 pm in reply to: Need Searchable Portfolio Theme #1341669

Yigit
Keymaster

Hi Kat,

We are happy that Ismael could help you out :)

Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

February 21, 2022 at 3:45 pm in reply to: woocommerc shop page #1341668

Yigit
Keymaster

Merhabalar,

Iyiyim, tesekkurler. Umarim sizde iyisinizdir :)

1- Lutfen bu gonderiye goz atin – https://yoast.com/structured-data-schema-ultimate-guide/
2- Contact Form elementini duzenleyip Security bolumunden aktif etmeniz gerekiyor – https://imgur.com/a/S9u2dXg. Gizli bir test sayfasi olusturup denedim ve duzgun calisiyor. Gizli alandan linki paylastim.
3- Indexlenmede her hangi bir sorun gorunmuyor. Ekran goruntusunu gizli alandan paylastim.
4- Akordiyon elementini duzenleyerek her akordion elementi icin ozel sekme ID’si girebilirsiniz – https://imgur.com/a/j3ocaNq.
5- Hic bir eklentiye dokunmadim.

Best regards,
Yigit

February 21, 2022 at 3:18 pm in reply to: Change post date from creation to editing #1341665
Yigit
Keymaster
Hi,

Please copy /enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php to your child theme and then find following line
```
$meta_content .= "<time class='slide-meta-time updated' {$markup}>" . get_the_time( get_option( 'date_format' ), $the_id ) . '</time>';
```
and change it to following
```
$meta_content .= "<time class='slide-meta-time updated' {$markup}>" . get_the_modified_time( get_option( 'date_format' ), $the_id ) . '</time>';
```
Best regards,
Yigit
February 21, 2022 at 3:14 pm in reply to: Not Smooth Scrolling #1341664

Yigit
Keymaster

Hi Ed,

Sorry for my late reply.

Could you please try updating Enfold to the latest version 4.9? If that too does not help, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it.

Best regards,
Yigit

February 21, 2022 at 3:10 pm in reply to: Menu Underline avia-menu-fx flickering #1341663

Yigit
Keymaster

Hey,

Alright. We will keep the thread open and wait to hear from you :)

Regards,
Yigit

February 21, 2022 at 3:06 pm in reply to: Menu Underline avia-menu-fx flickering #1341661

Yigit
Keymaster

Hey,

It would be the best to de-activate all active plugins then activate them one by one to find the culprit I am afraid.

Regards,
Yigit

February 21, 2022 at 3:06 pm in reply to: masonry padding #1341660
Yigit
Keymaster
Hey,

Thanks for contacting us!

I replaced your code with following one
```
.av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry {
  margin-right: 30px;
}
```
Please review your website :)

Cheers!
Yigit
February 21, 2022 at 2:23 pm in reply to: transparent header #1341655
Yigit
Keymaster
Hi Vera,

I edited your CSS code in Appearance > Custom CSS and changed it to following
```
@media only screen and (max-width: 767px) {
.responsive #top.home #wrap_all #av-layout-grid-1.av-flex-cells .no_margin {
        padding-left: 0 !important;
        padding-right: 0 !important;
    }
}
```
Please review your website :)

Best regards,
Yigit
February 21, 2022 at 2:17 pm in reply to: Update Enfold theme #1341653

Yigit
Keymaster

Hi Paul,

Thanks for contacting us!

You can login on ThemeForest with the account you used when purchasing Enfold and go to Downloads page to download the latest version and update the theme – https://kriesi.at/documentation/enfold/theme-update/.

If you would like to receive auto updates in WP dashboard and update the theme with a few clicks, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options :)

Best regards,
Yigit

February 21, 2022 at 2:07 pm in reply to: Install new version of Enfold #1341650
Yigit
Keymaster
Hi,

Issue was memory limit related. I added following line to wp-config.php file and that helped
```
define( 'WP_MEMORY_LIMIT', '256M' );
```
Please review your website :)

Best regards,
Yigit
February 21, 2022 at 2:01 pm in reply to: Help with Images on ipad #1341646

Yigit
Keymaster

Hi Pete,

Thanks for contacting us!

Width of the images inside 2/5 column elements is too small to cover full width on landscape mode. Please add another Image element to your column with wider version of the images and choose to hide them on desktop and display them on mobile in Advanced > Responsive tab :)

Regards,
Yigit

February 21, 2022 at 1:53 pm in reply to: Accordion Slider is squashing images #1341641

Yigit
Keymaster

Hey @gibbymedia,

Thanks for sharing your solution! :)

Let us know if you have any questions and enjoy the rest of your day!

Cheers!
Yigit

February 21, 2022 at 1:48 pm in reply to: BUTTOMS ON MOBILE NOT OK #1341637
Yigit
Keymaster
Hey,

Thanks for contacting us!

Issue is related to Widgetize Pages Light plugin.

Please add following code to Quick CSS field in Enfold theme options > General Styling tab and check if that helps
```
@media only screen and (max-width: 767px) { 
[class*="column"] + [class*="column"]:last-child {
  float: left;
} 
}
```
Regards,
Yigit
February 21, 2022 at 1:45 pm in reply to: Menu Underline avia-menu-fx flickering #1341635

Yigit
Keymaster

Hi,

I think it could be “Hash Link Scroll Offset” plugin. You can refer to this post – https://kriesi.at/documentation/enfold/menu/#one-page-menu to create such menu without using a 3rd party plugin :)

Best regards,
Yigit

February 21, 2022 at 1:42 pm in reply to: Errors on my website #1341634

Yigit
Keymaster

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme via FTP :)

Regards,
Yigit

February 21, 2022 at 1:31 pm in reply to: Errors on my website #1341630

Yigit
Keymaster

Hi,

It seems like you are still using Enfold 4.6.3.1. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.9 :)

Best regards,
Yigit

February 21, 2022 at 1:30 pm in reply to: Menu Underline avia-menu-fx flickering #1341628

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please try de-activating all active plugins and check if that helps?

Best regards,
Yigit

February 21, 2022 at 1:23 pm in reply to: Install new version of Enfold #1341626

Yigit
Keymaster

Hi,

Sure, please post temporary FTP and WP admin logins here privately so we can look into it :)

Best regards,
Yigit

February 21, 2022 at 1:19 pm in reply to: License of pictures in theme #1341624
Yigit
Keymaster
Hi,

Broken HTML would break the page. As long as you make sure your HTML is not broken, there should not be any issues.

Please make sure all Strong tags are opened and closed properly as following
```
<strong>This is a strong text</strong> 
```
Best regards,
Yigit
February 21, 2022 at 1:14 pm in reply to: Warning to Enfold Users – ADA Compliance Lawsuits a Big Issue in USA Now #1341623

Yigit
Keymaster

Hi Rob,

A Level is the lowest level and AAA is the highest level. Line heights are increased when AAA conformance level is selected for better readability :)

Best regards,
Yigit

February 21, 2022 at 1:08 pm in reply to: Hotfix for fixed: problem with uploaded google fonts not working after 4.8.9.1 #1341622

Yigit
Keymaster

Hi @GWS,

Thanks for your feedback!

Future readers; we have just released Enfold 4.9 which includes the fix :)

Best regards,
Yigit

February 21, 2022 at 1:06 pm in reply to: Matomo Analytics Cookies Opt-In Reload After Accept #1341621

Yigit
Keymaster

Hi,

Sorry for the late reply!

I could reproduce the issue on Firefox as well and reported to our devs. However they mentioned that this is cross domain issue. There are ways to manipulate the header in WP or via .htaccess file – but this is not theme related and needs deeper digging into. You can refer to this post – https://stackoverflow.com/questions/3342140/cross-domain-cookies

Best regards,
Yigit

February 18, 2022 at 5:26 pm in reply to: Hotfix for fixed: problem with uploaded google fonts not working after 4.8.9.1 #1341359

Yigit
Keymaster

Hi @gallop_web,

Please check your inbox :)

Regards,
Yigit

February 18, 2022 at 4:59 pm in reply to: Title of page using blog functionality #1341357
Yigit
Keymaster
Hi,

I added following code as a new snippet
```
add_filter('avia_breadcrumbs_args', 'avia_change_home_breadcrumb', 10, 1);

function avia_change_home_breadcrumb($args){

	if ( get_post_type( get_the_ID() ) == 'dlp_document' ) {
		
	$args['show_home'] = __( 'Home / Library documents', 'avia_framework' );
	
	}

	return $args;

}
```
This basically just replaces “Home” with “Home / Library documents” :)

Best regards,
Yigit
February 18, 2022 at 4:33 pm in reply to: License of pictures in theme #1341353

Yigit
Keymaster

Hi,

Your page is password protected so I could not view it. Full width elements such as Color Section, Fullwidth Easy Slider etc. push sidebar below them. Could that be the case on your page as well?

Best regards,
Yigit

February 18, 2022 at 4:31 pm in reply to: How to change color of hover-background in Burger-Menu? #1341352
Yigit
Keymaster
Hi Jak,

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
#top .av_header_transparency .main_menu ul:first-child > li > a:hover, #top .av_header_transparency .main_menu ul:first-child > li > a:focus, #top #wrap_all .av_header_transparency .sub_menu > ul > li > a:hover, #top #wrap_all .av_header_transparency .sub_menu > ul > li > a:focus {
  opacity: 1;
}
```
Best regards,
Yigit
February 18, 2022 at 4:30 pm in reply to: Limitation API keys on 1 server #1341351

Yigit
Keymaster

Hi,

If you are able to update the theme with only those 3 permissions using Envato Market plugin, that is fine! 7 permissions are required to be able to update the theme from Enfold theme options :)

Thanks for sharing your solution. Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

February 18, 2022 at 1:55 pm in reply to: license key #1341344

Yigit
Keymaster

Hi,

I logged into your account and it seems like you can start new threads – https://kriesi.at/support/forum/enfold/#new-post :)

I have attached your new password in private content field below. Please do not forget to change it :)

Best regards,
Yigit

February 18, 2022 at 1:11 pm in reply to: problemi con visualizzazione front end #1341337
Yigit
Keymaster
Hi!

1- Semi colon is missing after border-radius property and that is causing the issue – https://imgur.com/a/JcTI9P5. If I add it in dev tools, it works correctly – https://imgur.com/a/IChWNpp.

You are using Block Editor and this is not a CSS conflict with Enfold so I would recommend you to contact WordPress support regarding the issue.

As a temporary workaround, I added following code to Quick CSS in Enfold theme options > General Styling tab
```
.wp-block-button__link.has-col-ffffff-color.has-col-ff-6600-background-color.has-text-color.has-background {
  border-radius: 0;
  background-color: #f60;
}
```
2- You can add it to functions.php file of Enfold parent theme however when you update the theme, file would be overwritten so you would need to add it again. That is why we would recommend you to use a child theme :)

Regards,
Yigit
Author

Posts

Viewing 30 posts - 2,761 through 2,790 (of 82,603 total)

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