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Hey Evon,
Thanks for contacting us!
If you have access to ThemeForest account that was used when purchasing the theme, you can refer to screenshot below to find your purchase code
If you do not have access to ThemeForest account, please contact your designer and ask them to provide it to you :)
Best regards,
YigitHi,
You are currently using an older version of Enfold. Could you please update the theme firstly and then modify the file? I double checked and the line is in postslider.php file :)
Best regards,
YigitFebruary 22, 2022 at 7:18 pm in reply to: icon for mobile menu doesn not go back to stack of 3 black lines after opening #1341831Hi,
Thanks for contacting us!
That was related to following code
#top #header #avia-menu > li:hover > a { background: #000000 !important; border: 0 !important; }
I added following code to bottom of Style.css file of your child theme override it for burger menu
#top #header #avia-menu > li.av-burger-menu-main:hover > a { background: transparent !important; }
Please review your website :)
Regards,
YigitFebruary 22, 2022 at 7:11 pm in reply to: socket social icons – left align under socket text on mobile only #1341830Hi,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
@media only screen and (max-width: 480px) { #socket .social_bookmarks { float: left; margin-left: 0; } #top #socket .social_bookmarks li { margin-left: 0; } #socket { padding-bottom: 20px; } }
Best regards,
YigitHi Urs,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
@media only screen and (max-width: 480px) { #top .commentlist .children ul { margin: 0; } }
Best regards,
YigitFebruary 22, 2022 at 6:53 pm in reply to: How to add a background color to an active burger menu #1341823Hi Jak,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
.html_av-overlay-side-classic #top #wrap_all .av-burger-overlay #av-burger-menu-ul li.current_page_item a { background-color: #0af5e5; }
Best regards,
YigitFebruary 21, 2022 at 6:13 pm in reply to: Adding icon to menu item with button style bordered #1341709Hey Steven,
Thanks for contacting us!
Please add following HTML into Navigation Label field instead – https://pastebin.com/8QQRXahb :)
Best regards,
YigitFebruary 21, 2022 at 6:10 pm in reply to: Edit in Advanced Layout Builder loads a blank page #1341707Hi,
Thanks for contacting us!
I tried editing all of your pages but they all load fine on my end. I attached a screenshot from one of the pages in private content field below.
Could you please tell us how we can reproduce the issue?
Best regards,
YigitHey,
Glad I could help! Let us know if you have any other questions and enjoy the rest of your day!
Regards,
YigitHi,
Thanks for elaborating! I changed following code you have in Quick CSS field
.av-post-content-container2 .container { width: 96%; }
to following one
.av-post-content-container2 .container { width: 100%; padding: 0 30px !important; }
It should be working fine this time :)
Best regards,
YigitHey,
I updated your code and used more specific selector so it only applies on the first post
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .av-flex-cells .left-section .no_margin { padding-left: 0 !important; padding-right: 0 !important; } }
Please review your website :)
Cheers!
YigitHey,
I edited your Masonry element and gave it a custom ID “all_posts” to make sure it does not affect other elements and then changed the code to following one
#all_posts.av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry { margin-right: 30px; } #all_posts .av-masonry-container { width: calc(100% + 30px); }
Regards,
YigitFebruary 21, 2022 at 5:34 pm in reply to: Enfold Widgets For Footer Not Working With WordPress 5.8 #1341686Hi @unicaweb,
Thanks for contacting us!
Have you modified header.php or footer.php file on your child theme? If you have, please copy fresh header.php or footer.php file from Enfold parent theme, re-apply your modifications and update the files on your child theme. That should fix the issue :)
Regards,
YigitHey,
Could you please post FTP logins here privately as well? Also, can we temporary de-activate all active plugins for testing purposes?
Cheers!
YigitHey,
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Cheers!
YigitHey,
Thanks for contacting us!
Please go to Enfold theme options > Performance and disable JS file merging and compression, save theme options and check if that helps. After that you can enable file merging and compression again :)
Cheers!
YigitHi Kat,
We are happy that Ismael could help you out :)
Let us know if you have any other questions and enjoy the rest of your day!
Regards,
YigitMerhabalar,
Iyiyim, tesekkurler. Umarim sizde iyisinizdir :)
1- Lutfen bu gonderiye goz atin – https://yoast.com/structured-data-schema-ultimate-guide/
2- Contact Form elementini duzenleyip Security bolumunden aktif etmeniz gerekiyor – https://imgur.com/a/S9u2dXg. Gizli bir test sayfasi olusturup denedim ve duzgun calisiyor. Gizli alandan linki paylastim.
3- Indexlenmede her hangi bir sorun gorunmuyor. Ekran goruntusunu gizli alandan paylastim.
4- Akordiyon elementini duzenleyerek her akordion elementi icin ozel sekme ID’si girebilirsiniz – https://imgur.com/a/j3ocaNq.
5- Hic bir eklentiye dokunmadim.Best regards,
YigitHi,
Please copy /enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php to your child theme and then find following line
$meta_content .= "<time class='slide-meta-time updated' {$markup}>" . get_the_time( get_option( 'date_format' ), $the_id ) . '</time>';
and change it to following
$meta_content .= "<time class='slide-meta-time updated' {$markup}>" . get_the_modified_time( get_option( 'date_format' ), $the_id ) . '</time>';
Best regards,
YigitHi Ed,
Sorry for my late reply.
Could you please try updating Enfold to the latest version 4.9? If that too does not help, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it.
Best regards,
YigitHey,
Alright. We will keep the thread open and wait to hear from you :)
Regards,
YigitHey,
It would be the best to de-activate all active plugins then activate them one by one to find the culprit I am afraid.
Regards,
YigitHey,
Thanks for contacting us!
I replaced your code with following one
.av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry { margin-right: 30px; }
Please review your website :)
Cheers!
YigitHi Vera,
I edited your CSS code in Appearance > Custom CSS and changed it to following
@media only screen and (max-width: 767px) { .responsive #top.home #wrap_all #av-layout-grid-1.av-flex-cells .no_margin { padding-left: 0 !important; padding-right: 0 !important; } }
Please review your website :)
Best regards,
YigitHi Paul,
Thanks for contacting us!
You can login on ThemeForest with the account you used when purchasing Enfold and go to Downloads page to download the latest version and update the theme – https://kriesi.at/documentation/enfold/theme-update/.
If you would like to receive auto updates in WP dashboard and update the theme with a few clicks, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options :)
Best regards,
YigitHi,
Issue was memory limit related. I added following line to wp-config.php file and that helped
define( 'WP_MEMORY_LIMIT', '256M' );
Please review your website :)
Best regards,
YigitHi Pete,
Thanks for contacting us!
Width of the images inside 2/5 column elements is too small to cover full width on landscape mode. Please add another Image element to your column with wider version of the images and choose to hide them on desktop and display them on mobile in Advanced > Responsive tab :)
Regards,
YigitHey @gibbymedia,
Thanks for sharing your solution! :)
Let us know if you have any questions and enjoy the rest of your day!
Cheers!
YigitHey,
Thanks for contacting us!
Issue is related to Widgetize Pages Light plugin.
Please add following code to Quick CSS field in Enfold theme options > General Styling tab and check if that helps
@media only screen and (max-width: 767px) { [class*="column"] + [class*="column"]:last-child { float: left; } }
Regards,
YigitHi,
I think it could be “Hash Link Scroll Offset” plugin. You can refer to this post – https://kriesi.at/documentation/enfold/menu/#one-page-menu to create such menu without using a 3rd party plugin :)
Best regards,
Yigit -
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