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Viewing 30 posts - 26,191 through 26,220 (of 82,625 total)
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  • in reply to: German Support Needed #725920

    Hi Steffi,

    Unfortunately it is not possible to correct this issue from WordPress backend, that is why we need FTP logins. Issue should be fixed via FTP :)

    Best regards,
    Yigit

    in reply to: German Support Needed #725903

    Hallo!

    Please post FTP logins here privately here if you would like to fix it for you.
    If you would like to do it yourself, please go to – www/htdocs/w01449b6/kosmetik-hautzeit.de/wp-content/themes/enfold/functions.php and remove the code from the file. It seems like you have already added the code to your functions.php file

    Cheers!
    Yigit

    Hi SteveCoulthard!

    Login credentials are not working for me. Can you please check them once again?

    Regards,
    Yigit

    in reply to: WP 4.7 and Enfold 3.8.4. Dashboard blank #725900

    Hey zdubajic!

    Can you please check the permissions for the FTP account you provided once again? I am able to access but it is empty.

    Best regards,
    Yigit

    in reply to: PHP 7 Ready? #725837

    Hi Dave!

    Thank you for contacting us!

    Yes, Enfold is PHP7 compatible. With the most recent update we released, it works fine on PHP7.1 as well :)

    Let us know if you have any other questions!

    Regards,
    Yigit

    in reply to: For Yigit #725835

    Hi!

    Glad it does work fine now :)
    Let us know if you have any other questions or issues!

    Merry Christmas and happy new year!

    Best regards,
    Yigit

    in reply to: Getting a Warning message in my dashboard #725763

    Hi!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Enjoy your weekend!

    Regards,
    Yigit

    in reply to: Duplicating a website #725758

    Hey!

    You are welcome!
    Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

    in reply to: Getting a Warning message in my dashboard #725756

    Hi!

    Please refer to my post above and re-update the theme via FTP :)
    Edit: No, it will not remove your theme options. If you have your custom CSS in Quick CSS field, they are safe as well. If you have your custom CSS in enfold/css/custom.css file, it will be overwritten

    Cheers!
    Yigit

    • This reply was modified 9 years, 4 months ago by Yigit.
    in reply to: Getting a Warning message in my dashboard #725753

    Hey!

    Can you please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Cheers!
    Yigit

    in reply to: Increase Size of Button inside Caption of Fullscreen Slider #725751

    Hi!

    Please add following code to Quick CSS

    
    .page-id-4553 #fullscreen_slider_0 a.avia-slideshow-button {
        min-width: 60vw;
        font-size: 40px !important; 
    }

    Best regards,
    Yigit

    in reply to: Getting a Warning message in my dashboard #725749

    Hey JadynWelch01!

    Please add following code to functions.php file in Appearance > Editor

    add_theme_support('avia_no_session_support');

    Cheers!
    Yigit

    in reply to: How can i make enfold affiliate my domain and my license? #725745

    Merhabalar!

    WooCommerce kullaniyorsunuz degil mi?
    Gecici WordPress admin logini olusturup gizli alandan gonderebilir misiniz goz atalim :)

    Best regards,
    Yigit

    in reply to: Shop und Sprache #725744

    Hi!

    It is charged once and theme comes with 6 months of support. You can extend it to 12 months as well. There are no annual payments for the theme but there is for support. That is one of the Envato rules that we have to follow.

    Let us know if you have any other questions!

    Regards,
    Yigit

    in reply to: change "LOAD MORE" in Masonry Gallery #725710

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy your weekend :)

    Best regards,
    Yigit

    in reply to: Main Menu on the bottom of the homepage (only) #725708

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .home .av-submenu-container {
        margin-top: -50px;
    }
    

    Best regards,
    Yigit

    in reply to: Social Links in Footer Colomns #725707

    Hi,

    I am not able to get to WordPress dashboard. /wp-admin redirects me to following url :)

    Best regards,
    Yigit

    in reply to: tag grouping? #725705

    Hi,

    Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

    Best regards,
    Yigit

    in reply to: double loading of avia.js #725617

    Hey Guenter,

    We are going to need FTP and WP admin logins to look into it as it does work fine on my local installation :)

    Best regards,
    Yigit

    in reply to: Increase Size of Button inside Caption of Fullscreen Slider #725616

    Hi,

    After enabling custom CSS for ALB elements ( http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ ) you should edit your button element and you will see the new field where you can insert “btn-large” (without double quotes).

    Best regards,
    Yigit

    in reply to: Library Type for Galleries/Slideshows in Enfold #725615

    Hey!

    Sorry for the late reply!
    Self posting pushes your query to the end of our queue. That is probably why we have overlooked your thread.

    Enfold uses modified version of Magnific Popup plugin. However, you can simply go to Enfold theme options and uncheck “Lightbox Modal Window” and install any other lightbox plugin as a standalone plugin.

    If that does not help, please create example pages where we can see issues so we can look further into it.

    Regards,
    Yigit

    in reply to: A few issues #725613

    Hi,

    I have created a private testing page linked in private content field.
    I used custom CSS to decrease container width on content however you can simply remove unique ID’s from your color sections and go to Enfold theme options > General Layout > Dimensions and decrease container width to 900px and then add following code to Quick CSS to display header container fullwidth

    #header .container { max-width: 100%!important; width: 100%!important; }

    Best regards,
    Yigit

    Hey Pim!

    Please edit your blog post and click “Screen options” on the top right corner and check “Excerpt” and then scroll below your post and add your excerpt into the excerpt field

    Cheers!
    Yigit

    in reply to: tag grouping? #725611

    Hey Pim!

    It is not possible for tags however you can use categories and define parent category for your sub categories :)

    Cheers!
    Yigit

    in reply to: time indicator with sliders #725610

    Hi Pim!

    I am not sure if i understood you clearly. Can you please elaborate on the changes you would like to make? If you have example, please post them :)

    Best regards,
    Yigit

    in reply to: Can't add whatsapp icon on footer #725606

    Hey!

    De nada! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Enjoy your weekend!

    Saludos,
    Yigit

    in reply to: Hidden item in sub menu #725605

    Hey lindaman1!

    Please refer to this post – http://kriesi.at/documentation/enfold/enfold-menu-item-limit/ and let us know if it helps :)

    Best regards,
    Yigit

    in reply to: http://kriesi.at/themes/enfold-lifestyle-blog/ #725604

    Hey!

    Thank you for contacting us!

    Yes, you can simply go to Enfold theme options > Demo Import and import Lifestyle blog demo. Also, please make sure that you are using the latest version of the theme which is currently 3.8.4 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    in reply to: enfold theme #725603

    Hi Laurel!

    Thank you for contacting us and your feedback!

    Please register to our forum here – https://kriesi.at/support/register/ and request such feature here – https://kriesi.at/support/enfold-feature-requests/

    You can also start a new thread under Enfold sub forum and we can help you with your small customizations :)

    Let us know if you have any other questions!

    Cheers!
    Yigit

    in reply to: purchased theme #725600

    Hey Dalis!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Best regards,
    Yigit

Viewing 30 posts - 26,191 through 26,220 (of 82,625 total)