Page 858 – Support | Kriesi.at – Premium WordPress Themes

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Posts
January 3, 2017 at 2:48 pm in reply to: Fatal error: I cannot see any avia widget #729014

Yigit
Keymaster

Hey cospeonlus,

Please try re-updating parent theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

January 3, 2017 at 2:47 pm in reply to: Logo overlapping Slideshow #729013
Yigit
Keymaster
Hey buero-36,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.avia-safari .logo, .avia-safari .logo a { 
height: 236px;
width: 218px;
}
```
Best regards,
Yigit
January 3, 2017 at 2:44 pm in reply to: Include a container on multiple pages #729011

Yigit
Keymaster

Hi BigBossMedia!

You can refer to this post – https://kriesi.at/support/topic/how-to-add-a-line-of-text-at-top-of-footer/#post-725119 however we would recommend saving elements as template and loading on desired pages :)

Regards,
Yigit

January 3, 2017 at 2:42 pm in reply to: center menu #729008
Yigit
Keymaster
Hey wbitsolutions,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
@media only screen and (min-width: 1440px) {
.html_header_top.html_main_nav_header #top .av_menu_left .main_menu {
    left: 15%;
}}
```
Best regards,
Yigit
January 3, 2017 at 2:24 pm in reply to: Where is the editor in my dashboard? #729001

Yigit
Keymaster

Hey HannaVogt!

Please try de-acitvating all active plugins on the installation where editor does not show up and check if that helps :)

Best regards,
Yigit

January 3, 2017 at 1:42 pm in reply to: Bought support for Enfold theme #728983

Yigit
Keymaster

Hey!

Please go to – https://kriesi.at/support/forum/enfold/#new-post. Now that you are logged in, there you should be able to start new threads :)

Regards,
Yigit

January 3, 2017 at 1:40 pm in reply to: A few issues #728982

Yigit
Keymaster

Hi,

I took your column elements out of the color section element and updated your page and that helped. Can you please review your website again?

Best regards,
Yigit

January 3, 2017 at 1:37 pm in reply to: Display on WordPress Android app #728980
Yigit
Keymaster
Hi Samuel,

Thank you! Happy new year to you too! :)

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

If that does not help, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 3, 2017 at 1:35 pm in reply to: remove padding/margin #728977

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 3, 2017 at 1:34 pm in reply to: Hintergrundbild wird im iPhone5 nicht agezeigt #728974

Yigit
Keymaster

Hi,

You are welcome!
I believe they do as well but unfortunately i do not have an actual tablet therefore, i am not quite sure as well :)
Let us know if you have any other questions or issues and happy new year! :)

Best regards,
Yigit

January 3, 2017 at 1:33 pm in reply to: Disabling past dates in datepicker #728973

Yigit
Keymaster

Hi,

Can you please post FTP logins here privately as well so we can look further into it? :)

Best regards,
Yigit

January 3, 2017 at 1:28 pm in reply to: Bought support for Enfold theme #728971

Yigit
Keymaster

Hi Christine!

Thank you for contacting us!

Please firstly register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum :)

Regards,
Yigit

January 2, 2017 at 11:35 pm in reply to: How to change contact form font from bold to normal? #728786

Yigit
Keymaster

Hi!

You are welcome! Let us know if you have any other questions or issues :)

Cheers!
Yigit

January 2, 2017 at 10:31 pm in reply to: Change the sender line in contact form #728768
Yigit
Keymaster
Hey Dee007,

Please add following code to Functions.php file in Appearance > Editor
```
add_filter('avf_form_from', 'avf_form_from_mod', 10, 3);
function avf_form_from_mod($from, $new_post, $form_params) {
    $from = " (Email address hidden if logged out) ";
    return $from;
}
```
Best regards,
Yigit
January 2, 2017 at 10:29 pm in reply to: Adjust Text Size in Blog Post #728766
Yigit
Keymaster
Hey Jon Erik,

You can switch to text tab of editor and then wrap your text inside a span tag with custom class as following
```
<span class="credit-span">Here goes my text</span>
```
then Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.credit-span { font-size: 10px; }
```
Best regards,
Yigit
January 2, 2017 at 10:27 pm in reply to: A few issues #728765

Yigit
Keymaster

Hi,

Your last column has custom classes of the first column for some reason that is why it is not inline with other column elements. Can you please create a temporary admin login once again? :)

Best regards,
Yigit

January 2, 2017 at 10:24 pm in reply to: Newsletter Widget Text #728764

Yigit
Keymaster

Hey!

You can simply add Text widget right above your Mailchimp widget and add your text there :)

Best regards,
Yigit

January 2, 2017 at 10:21 pm in reply to: CSS for changing header menu width threshold… #728762

Yigit
Keymaster

Hey James and happy new year :)

Please refer to this post – http://kriesi.at/documentation/enfold/menu-overlaps-logo-on-tablets/ and if that does not help, please see – http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

Best regards,
Yigit

January 2, 2017 at 10:16 pm in reply to: White page Wp-admin #728761

Yigit
Keymaster

Hi!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 2, 2017 at 10:15 pm in reply to: How to change contact form font from bold to normal? #728760
Yigit
Keymaster
Hey!

You have following code in your custom CSS
```
.phone-info, #top label, .widget_nav_menu .current-menu-item>a, .widget_nav_menu .current_page_item>a, #top .av-subnav-menu li a > .avia-menu-text {
    font-weight: 600 !important;
}
```
please change it to following
```
.phone-info, .widget_nav_menu .current-menu-item>a, .widget_nav_menu .current_page_item>a, #top .av-subnav-menu li a > .avia-menu-text {
    font-weight: 600 !important;
}
```
Cheers!
Yigit
January 2, 2017 at 9:16 pm in reply to: testimonial images are faded #728751

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 2, 2017 at 9:16 pm in reply to: How to change contact form font from bold to normal? #728750
Yigit
Keymaster
Hey pimroll!

Please add following code to Quick CSS
```
#top label {
    font-weight: normal!important;
}
```
Regards,
Yigit
January 2, 2017 at 9:15 pm in reply to: How to target separate color sections on all posts #728748

Yigit
Keymaster

Hi!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 2, 2017 at 9:14 pm in reply to: White page Wp-admin #728746

Yigit
Keymaster

Hi!

I deleted your old child theme and installed new one. Please review your website now :)

Cheers!
Yigit

January 2, 2017 at 8:06 pm in reply to: How to update and increase speed #728735

Yigit
Keymaster

Hey Olly,

Thank you for contacting us!

1- Have you made any changes on theme files? If you have not, you can go ahead and update the theme – kriesi.at/documentation/enfold/updating-your-theme-files/. To be on the safe side, please have a backup.

2- Please refer to this post

Best regards,
Yigit

January 2, 2017 at 7:54 pm in reply to: White page Wp-admin #728731

Yigit
Keymaster

Hi!

Do you mind if we delete your current child theme and install pre-built one and deactivate all active plugins?

Regards,
Yigit

January 2, 2017 at 7:52 pm in reply to: Drop Shadows on Rows #728730

Yigit
Keymaster

Hey nancyT!

Can you please post a screenshot showing the changes you would like to make so we can make sure to provide you an accurate solution? :)
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Cheers!
Yigit

January 2, 2017 at 7:49 pm in reply to: Fatal error: Uncaught Error: Function name must be a string in /customers/b/b/b/ #728729

Yigit
Keymaster

Hey Daniel!

Mentioned file is not one of theme files. It is one of WordPress core file. Please try re-installing WordPress, deactivating all active plugins and re-updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Yigit

January 2, 2017 at 6:07 pm in reply to: White page Wp-admin #728708

Yigit
Keymaster

Hey Andreinho1992,

I tried de-activating all plugins and child theme via FTP and then re-activated all and that helped. Please
review your website now.

I noticed you copied almost all files to your child theme. If you have not made any changes on theme files on your child theme yet, we would recommend you to remove current child theme and install pre-built one – http://kriesi.at/documentation/enfold/using-a-child-theme/

Best regards,
Yigit

January 2, 2017 at 5:36 pm in reply to: testimonial images are faded #728701

Yigit
Keymaster

Hi,

I disabled JS minifying feature on Total Cache plugin. Please flush browser cache and refresh your page now

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 25,711 through 25,740 (of 82,625 total)

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