Hey Murray

Thank you for contacting us!

You are currently using an older version of the theme. You would need to update the theme to the latest version.

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Cheers!
Yigit

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

Hey 4colorflyers!

I created a private testing page and it worked fine.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

Hi,

Please use the code as following

.av-main-nav > li:nth-child(3) {
    margin-right: 30vw;
}

Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

Best regards,
Yigit

Hi!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

Hey kieranvyas,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

#top #header .av-main-nav > li > a:hover > .avia-menu-text {
    text-decoration: underline;
}

Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

Best regards,
Yigit

Hey!

You are welcome bakbek!
Let us know if you have any other questions or issues :)

Regards,
Yigit

Hey Kyle!

Thank you for contacting us!

Unfortunately we do not have a public road map at the moment. However improving Enfold is always a priority for us.
We will be adding new features to the theme which will make the theme even easier to customize for novice users and even more flexible for advanced users. We always test our theme against vulnerabilities and our devs are implementing the new features in most convenient ways to keep the theme lightweight.

As you may know, we have a feature request form here – https://kriesi.at/support/enfold-feature-requests/. You can always post new requests and vote requested features.

I hope that was helpful :)

Let us know if you have any other questions!

Best regards,
Yigit

Hey DROR,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

@media only screen and (max-width: 767px) { 
#advanced_menu_toggle {
    left: auto;
    right: 0;
}
.responsive #top .logo img, .responsive #top .logo {
    float: left;
}
}

Best regards,
Yigit

Hi!

Glad you figured it out and thank you for sharing your solution :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

Hey G,

Please edit your element and change order by option – http://i.imgur.com/05toNFm.png

Best regards,
Yigit

Hey Gabe

Try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change the portfolio image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.

Best regards,
Yigit

Hi,

I automatically login when i try to go to your login screen. But i am not able to see WP dashboard. Can you please check once again? :)

Best regards,
Yigit