Page 849 – Support | Kriesi.at – Premium WordPress Themes

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Posts
January 11, 2017 at 5:36 pm in reply to: Apply Enfold Contact Form Styling To Gravity Form #732170
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top .gform_wrapper .button { max-width: 150px; }
```
Best regards,
Yigit
January 11, 2017 at 5:35 pm in reply to: Hide social bookmarks #732169

Yigit
Keymaster

Hey!

It works fine on my end, attached a screenshot in private content field :)

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

January 11, 2017 at 5:33 pm in reply to: Shortcode appears over other elements #732166

Yigit
Keymaster

Hey!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 11, 2017 at 5:32 pm in reply to: How to copy a wordpress site to another URL #732163

Yigit
Keymaster

Hey Gustav,

Please refer to this post – http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/

Cheers!
Yigit

January 11, 2017 at 5:31 pm in reply to: Increase the max number of Instagram photos in widget. I need 15. #732162

Yigit
Keymaster

Hey talawar,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Yigit

January 11, 2017 at 5:05 pm in reply to: Hide social bookmarks #732149

Yigit
Keymaster

Hey!

There was a small error in your Quick CSS, i fixed it. Please review your website now

Cheers!
Yigit

January 11, 2017 at 4:55 pm in reply to: Add other services to Social Share Buttons content element? #732147
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 11, 2017 at 4:55 pm in reply to: Deactivate slider caption on mobile devices only #732145

Yigit
Keymaster

Hey!

Great!
Let us know if you have any other questions or issues :)

Cheers!
Yigit

January 11, 2017 at 4:54 pm in reply to: Changes in the backend are not visible in the frontend when logged out #732144

Yigit
Keymaster

Hi!

Please adjust settings in WP Rocket and flush cache there as well. Logged out users are seeing cached version of the site.

Cheers!
Yigit

January 11, 2017 at 4:50 pm in reply to: Add other services to Social Share Buttons content element? #732138

Yigit
Keymaster

Hi,

Sharing webpages on Instagram is currently not possible as far as i know.
Even if possible, unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Yigit

January 11, 2017 at 4:49 pm in reply to: Hide social bookmarks #732135
Yigit
Keymaster
Hey Jay,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 11, 2017 at 4:48 pm in reply to: Something wrong with footer social profiles #732134

Yigit
Keymaster

Hey!

You forgot to close your link in 3rd footer column. I closed it for you. Please review your website now

Cheers!
Yigit

January 11, 2017 at 4:45 pm in reply to: Add javascript code from codepen.io to a page #732131
Yigit
Keymaster
Hi!

Please add following code to Functions.php file in Appearance > Editor
```
function custom_js_code(){
if(is_page(59)){
?>
 <script>
//YOUR CODE GOES HERE
 </script>
<?php
}}
add_action('wp_footer', 'custom_js_code');
```
Please do not forget to change page ID to your page’s ID

Cheers!
Yigit
January 11, 2017 at 4:42 pm in reply to: Enfold – Display of landscape format images #732130

Yigit
Keymaster

Hi!

You can use Advanced Layout Builder to create your products but it is still in beta and you would need to insert some information manually, such as produce price :)
Other than that, you can definitely create such layout using Enfold

Let us know if you have any other questions!

Cheers!
Yigit

January 11, 2017 at 4:41 pm in reply to: Remove Blog Options in Sidebar #732128

Yigit
Keymaster

Hey!

To have more control over your blog layout, please go to Enfold theme options > Blog Layout and choose to use Advanced Layout Builder to create your blog page. Then create your blog page using ALB and choose not to display sidebar.
If you would like to edit your widgets, please go to Appearance > Widgets and edit “Sidebar blog” widget area

Regards,
Yigit

January 11, 2017 at 4:39 pm in reply to: Width of menu sidebar in photography demo #732125

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 11, 2017 at 4:38 pm in reply to: Enfold keeps freezing and showing loader when editing #732123

Yigit
Keymaster

Hi!

Have you referred to video tutorial here – http://kriesi.at/documentation/enfold/updating-your-theme-files/?

Regards,
Yigit

January 11, 2017 at 4:08 pm in reply to: Enfold keeps freezing and showing loader when editing #732107

Yigit
Keymaster

Hi,

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Yigit

January 11, 2017 at 4:08 pm in reply to: "Error fetching content" when trying to load templates #732105

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 11, 2017 at 4:07 pm in reply to: Advanced layer slider not displaying full screen at home page. #732103

Yigit
Keymaster

Hey!

Glad you figured it out!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 11, 2017 at 4:04 pm in reply to: Enfold keeps freezing and showing loader when editing #732100

Yigit
Keymaster

Hi AngelInspiration!

You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

January 11, 2017 at 4:03 pm in reply to: How to remove Border from header_main #732099

Yigit
Keymaster

Hi,

I added the code to bottom of style.css file and flushed cache and it does work fine now. Please review your website

Best regards,
Yigit

January 11, 2017 at 4:00 pm in reply to: image not showing #732097

Yigit
Keymaster

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Yigit

January 11, 2017 at 3:59 pm in reply to: Deactivate slider caption on mobile devices only #732096
Yigit
Keymaster
Hey Annemarie,

Thanks for your kind wishes. We wish the same to you :)

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
@media only screen and (max-width: 480px) {
.container.caption_container {
    display: none !important;
}}
```
Best regards,
Yigit
January 11, 2017 at 3:57 pm in reply to: Enfold – Display of landscape format images #732095

Yigit
Keymaster

Hi!

Sorry for the confusion :)

Can you please post a screenshot and show the layout you would like to use so we can make sure that we understand you clearly?
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Cheers!
Yigit

January 11, 2017 at 3:56 pm in reply to: Title_container missing in news overview page #732094

Yigit
Keymaster

Hey!

I went to Enfold theme options > Blog Layout and choose to use Advanced Layout Builder to create your blog page however changes are not being applied. Can you please contact your hosting provider? There might be some sort of server side caching.

Cheers!
Yigit

January 11, 2017 at 3:48 pm in reply to: "Error fetching content" when trying to load templates #732091

Yigit
Keymaster

Hey chartinboy!

Please update Enfold to the latest version which is currently 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush cache.

Cheers!
Yigit

January 11, 2017 at 2:10 pm in reply to: custom component ? #732050

Yigit
Keymaster

Hi Célia!

Thank you for contacting us!

I reviewed your mockups and surely you can create such layout using Enfold however not out of the box. You would need some CSS customization to achieve that layout.

Let us know if you have any other questions :)

Best regards,
Yigit

January 11, 2017 at 2:07 pm in reply to: SCREEN OPTIONS BUTTON DOESNT WORK #732048

Yigit
Keymaster

Hi!

Thank you for contacting us!

Please register to our support forum here – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Regards,
Yigit

January 11, 2017 at 2:06 pm in reply to: Im Textfeld weisser Text / kann nicht umschalten von Visuell – Text #732047

Yigit
Keymaster

Hey Freund!

Thank you for contacting us!

Please make sure that you are using the latest version of the theme which is currently 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

If that does not help, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum

Best regards,
Yigit
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Posts

Viewing 30 posts - 25,441 through 25,470 (of 82,620 total)

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