Page 847 – Support | Kriesi.at – Premium WordPress Themes

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January 12, 2017 at 6:33 pm in reply to: Can not select a taxonomy in the post slider any more … #732761

Yigit
Keymaster

Hi!

Can you please contact your hosting provider and ask them to downgrade from PHP7.1.0 to PHP7.0.x?
We have fixed the issue and will include it in upcoming Enfold update which is scheduled to release within this month

Best regards,
Yigit

January 12, 2017 at 6:15 pm in reply to: Page builder not responding #732756

Yigit
Keymaster

Hey!

Can you please refer to this post – https://wpml.org/forums/topic/translated-content-is-not-saved-when-using-enfold-theme/#post-1178920?

Best regards,
Yigit

January 12, 2017 at 6:14 pm in reply to: Problem adding google font Stardos #732754

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 12, 2017 at 6:06 pm in reply to: Display issue when using reCaptcha on page #732750

Yigit
Keymaster

Hey!

It did on my end. Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh :)

Best regards,
Yigit

January 12, 2017 at 6:05 pm in reply to: Picture Action in my galery is lost #732749

Yigit
Keymaster

Hey!

Can you please post a link to your page and tell us how can we reproduce the issue?

Regards,
Yigit

January 12, 2017 at 6:04 pm in reply to: remove little white arrows in portfolio pictures and sort categories #732748

Yigit
Keymaster

Hey!

You are welcome, glad we could help :)
Let us know if you have any other questions or issues!

Best regards,
Yigit

January 12, 2017 at 6:02 pm in reply to: Problem adding google font Stardos #732746
Yigit
Keymaster
Hi!

I moved your code to right below following line in functions.php file
```
if(isset($avia_config['use_child_theme_functions_only'])) return;
```
Please review your website now

Cheers!
Yigit
January 12, 2017 at 6:00 pm in reply to: HubSpot? #732745

Yigit
Keymaster

Hey Nate!

Thank you for contacting us!

We have not tested the theme with any of these plugins yet therefore we cannot guarantee however you can try using one of these i believe – https://wordpress.org/plugins/hubspot/.

Best regards,
Yigit

January 12, 2017 at 5:58 pm in reply to: Toolset supported? #732742

Yigit
Keymaster

Hi Jens!

Thank you for contacting us!

Can you please elaborate on “the_function” you are looking for?

Cheers!
Yigit

January 12, 2017 at 5:56 pm in reply to: Very urgent need to undo ismael enfold support work of the day #732740

Yigit
Keymaster

Hey!

We replied to your thread. Let us continue there.

Regards,
Yigit

January 12, 2017 at 5:55 pm in reply to: Conflict between ENFOLD and Measurement Price Calculator [URGENT] #732739

Yigit
Keymaster

Hey!

It seems like Ismael made only CSS changes he mentioned in his last post. We have asked him to check this thread again.

Best regards,
Yigit

January 12, 2017 at 5:53 pm in reply to: Mobile menu /logo #732735

Yigit
Keymaster

Hey!

There were some errors in your custom CSS. I fixed them. Please flush cache and try again :)

Cheers!
Yigit

January 12, 2017 at 5:52 pm in reply to: Page builder not responding #732734

Yigit
Keymaster

Hey!

Still no luck unfortunately. Have you tried de-activating all active plugins?

Regards,
Yigit

January 12, 2017 at 5:49 pm in reply to: Gallerie zentrieren #732733

Yigit
Keymaster

Hallo!

Danke schoön @guenni007! :)

Regards,
Yigit

January 12, 2017 at 5:46 pm in reply to: Display issue when using reCaptcha on page #732729
Yigit
Keymaster
Hey Lyse,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.gglcptch {
    clear: both;
}
```
Best regards,
Yigit
January 12, 2017 at 5:26 pm in reply to: Images being cropped wrongly #732721

Yigit
Keymaster

Hey Yves,

Try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change the entry_with_sidebar image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.

Best regards,
Yigit

January 12, 2017 at 5:23 pm in reply to: Masonry Sort Options – extra separator lines for invisible sort options shown #732719
Yigit
Keymaster
Hi joerka27!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.av-sort-by-term .text-sep {
    border: none!important;
    text-indent: 0!important;
}
.av-masonry-sort .avia_hide_sort {
    display: inline-block;
}
```
Cheers!
Yigit
January 12, 2017 at 4:41 pm in reply to: Page builder not responding #732702

Yigit
Keymaster

Hi hintofblue!

/wp-admin cannot be found /wp-login.php does not load on my end.
Can you please try de-activating all active plugins and check if that helps?

Cheers!
Yigit

January 12, 2017 at 4:37 pm in reply to: Problem adding google font Stardos #732701
Yigit
Keymaster
Hey druzes,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 12, 2017 at 4:37 pm in reply to: Menu switch to mobile version earlier on desktop #732700

Yigit
Keymaster

Hey eC!

Please refer to this post – http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

Regards,
Yigit

January 12, 2017 at 4:35 pm in reply to: Animated Countdown doesn't set properly #732699

Yigit
Keymaster

Hi Francisco!

Please make sure that you are using the latest version of the theme which is currently 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Yigit

January 12, 2017 at 4:32 pm in reply to: 4.7.1 Failed Upgrade and Reauth problems – Can't stay logged into WordPress #732695

Yigit
Keymaster

Hi!

@hickks Thank you for sharing :)

Best regards,
Yigit

January 12, 2017 at 4:32 pm in reply to: Not uploading any image #732694

Yigit
Keymaster

Hey

Please try de-activating all active plugins and update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and check if that helps.

Regards,
Yigit

January 12, 2017 at 4:29 pm in reply to: Mobile menu /logo #732692

Yigit
Keymaster

Hi!

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
If that does not help, please create a temporary admin login and post it here privately so we can look into it

Best regards,
Yigit

January 12, 2017 at 4:28 pm in reply to: Updated Enfold Theme – masonry does not recognize portfolio taxonomies #732690

Yigit
Keymaster

Hey!

Upcoming Enfold update which is scheduled to release within this month will fix this issue :)
I am marking this thread as resolved for now. If you have any other questions or issues, please feel free to start a new one!

Best regards,
Yigit

January 12, 2017 at 3:30 pm in reply to: Apply Enfold Contact Form Styling To Gravity Form #732672

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 12, 2017 at 1:47 pm in reply to: Refund #732639

Yigit
Keymaster

Hey Ari!

Thank you for contacting us!

We have forwarded your message to Kriesi. Please kindly wait to hear from him.

Best regards,
Yigit

January 12, 2017 at 1:45 pm in reply to: Set up website page #732638

Yigit
Keymaster

Hi Tricia!

Thank you for contacting us!

We sell premium WordPress themes, provide support for our themes.

Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.

You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

Enfold is $60 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

Let us know if you have any other questions :)

Best regards,
Yigit

January 12, 2017 at 1:36 pm in reply to: drop down menu too low #732635

Yigit
Keymaster

Hi,

You had some errors in your custom CSS code. I fixed them. Please review your website now

Best regards,
Yigit

January 12, 2017 at 1:29 pm in reply to: Very urgent need to undo ismael enfold support work of the day #732632

Yigit
Keymaster

Hi Brousse!

Can you please post the link to the thread?

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 25,381 through 25,410 (of 82,620 total)

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