Page 836 – Support | Kriesi.at – Premium WordPress Themes

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January 19, 2017 at 5:42 pm in reply to: Add sub-menu to Event Calendar posts and pages #735993

Yigit
Keymaster

Hi!

@crawford13 Thank you for sharing your solution! Very kind of you :)

@thatcommsguy Please refer to @crawford13’s post above :)

Cheers!
Yigit

January 19, 2017 at 5:41 pm in reply to: Longitude and latitude fields don't appear #735992

Yigit
Keymaster

Hey!

Please make sure that you have inserted API key – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/.
If that does not help, please create a temporary admin login and post it here privately. Also, let us know if we are allowed to de-activate all active plugins for testing purposes

Regards,
Yigit

January 19, 2017 at 5:40 pm in reply to: Portfolio categories into URL Permalink #735991

Yigit
Keymaster

Hi!

Please go to wp-includes/functions.php and remove ava_remove_custom_slug” function from the file. It should be on 5641st line in the file.
FTP logins are not working for me “Server said: PWD: Permission denied”

Cheers!
Yigit

January 19, 2017 at 5:28 pm in reply to: contact form spam, seeking suggestions #735987

Yigit
Keymaster

Hi!

We will inform our devs regarding the issue.
In the meantime, you can try using a plugin such as this one – https://wordpress.org/plugins/wp-spamshield/

Regards,
Yigit

January 19, 2017 at 5:27 pm in reply to: translate mailchimp #735986
Yigit
Keymaster
Hi!

Please do so.
I checked your functions.php file but even this code was missing
```
function widget( $args, $instance ) {
  extract($args);
  $title = apply_filters( 'widget_title', empty($instance['title']) ? '' : $instance['title'], $instance );
}
```
I added it for you to your child theme’s functions.php file. Please contact WPML support team so they can assist you further :)

Cheers!
Yigit
January 19, 2017 at 5:23 pm in reply to: Contactform Captcha text change #735983

Yigit
Keymaster

Hey Jeron!

You can refer to this post – http://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/ and copy the element to your child theme and apply the changes on the file directly

Best regards,
Yigit

January 19, 2017 at 5:21 pm in reply to: translate mailchimp #735981

Yigit
Keymaster

Hey!

Have you tried contacting WPML support team? They should have better insight on what could be causing the issue or if you are missing any steps

Regards,
Yigit

January 19, 2017 at 5:20 pm in reply to: widget area on top of the footer #735979

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 19, 2017 at 5:12 pm in reply to: Portfolio categories into URL Permalink #735975

Yigit
Keymaster

Hey!

It seems like you are editing wp-includes/functions.php file. Please do not do that. You need to edit wp-content/themes/enfold/functions.php file

Best regards,
Yigit

January 19, 2017 at 5:11 pm in reply to: in the english version the home slider does not work proprerly (not sticky) #735973

Yigit
Keymaster

Hi!

I replied to your other thread here – https://kriesi.at/support/topic/translate-mailchimp/. Let us continue there.

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 19, 2017 at 5:10 pm in reply to: translate mailchimp #735972

Yigit
Keymaster

Hi neo-systems!

Please refer to this post – https://wpml.org/documentation/getting-started-guide/translating-widgets/ :)

Best regards,
Yigit

January 19, 2017 at 5:04 pm in reply to: in the english version the home slider does not work proprerly (not sticky) #735968

Yigit
Keymaster

Hey!

I edited your English page and set the header to transparent.

Regards,
Yigit

January 19, 2017 at 5:02 pm in reply to: Portfolio View 4 Columns #735965

Yigit
Keymaster

Hey!

Funny but it was set to 3 columns when i edited the page. I changed it to 4 column and it does show up fine on my end. Can you please flush browser cache and refresh your page a few times?

Best regards,
Yigit

January 19, 2017 at 5:01 pm in reply to: Problems since updating theme & WordPress Core #735964

Yigit
Keymaster

Hi benduncalf!

There are Cloudflare related errors in console. Can you please try de-activating it and check if that helps?

Best regards,
Yigit

January 19, 2017 at 4:54 pm in reply to: in the english version the home slider does not work proprerly (not sticky) #735959

Yigit
Keymaster

Hey!

You can use (Email address hidden if logged out) but please post login credentials here privately so any available moderator can look into it.

Regards,
Yigit

January 19, 2017 at 4:50 pm in reply to: in the english version the home slider does not work proprerly (not sticky) #735957

Yigit
Keymaster

Hi!

As i mentioned in my first post, that is because you have not set your English page to display transparent header – http://kriesi.at/documentation/enfold/portfolio-item/intro-to-the-header-configurator/
Can you please create a temporary admin login and post it here privately?

Cheers!
Yigit

January 19, 2017 at 4:48 pm in reply to: widget area on top of the footer #735954

Yigit
Keymaster

Hey!

It seems to be related to the plugin. I added your section by copying it’s HTML into text widget. Please review your website now

Cheers!
Yigit

January 19, 2017 at 4:32 pm in reply to: Can't update last version of Enfold #735946

Yigit
Keymaster

Hi!

API key was missing – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
I added one @Vinay generated and flushed cache in caching plugin. Please review your website now

Best regards,
Yigit

January 19, 2017 at 4:30 pm in reply to: in the english version the home slider does not work proprerly (not sticky) #735942

Yigit
Keymaster

Hey!

They show up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

January 19, 2017 at 4:28 pm in reply to: Output custom classes in Enfold builder canvas #735939

Yigit
Keymaster

Hi,

Please go to enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php and modify the file as needed.
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Yigit

January 19, 2017 at 4:15 pm in reply to: Full width easy slider – font size #735931
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.avia-caption-content p {
    font-size: inherit!important;
}
```
Best regards,
Yigit
January 19, 2017 at 4:13 pm in reply to: in the english version the home slider does not work proprerly (not sticky) #735929

Yigit
Keymaster

Hi neo-systems!

Only difference i am seeing is that you are not using transparent header on the English version. If that is the case, please edit your page in English version and choose to display transparent header under Layout section. If that is not what you meant, please elaborate.

Regards,
Yigit

January 19, 2017 at 4:11 pm in reply to: Datepicker Label overlay in german language #735928

Yigit
Keymaster

Hi!

Thank you! :)
Let us know if you have any other questions or issues

Regards,
Yigit

January 19, 2017 at 4:11 pm in reply to: Portfolio categories into URL Permalink #735927

Yigit
Keymaster

Hey!

There was a typo in the code i fixed it. Please try copying it once again

Best regards,
Yigit

January 19, 2017 at 4:09 pm in reply to: Paid Support – ? Not Showing in Forum #735924

Yigit
Keymaster

Hey!

I updated the theme to the latest version via FTP. Please review your website.

Cheers!
Yigit

January 19, 2017 at 4:04 pm in reply to: Portfolio View 4 Columns #735917

Yigit
Keymaster

Hey Toby,

It does show 3 columns on my end on 1920px wide screen as well. Can you please create a temporary admin login and post it here privately? Also, can we try de-activating all active plugins for testing purposes in case that would be necessary?

Best regards,
Yigit

January 19, 2017 at 4:02 pm in reply to: COLUMN WITH IN TABLE #735916
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 19, 2017 at 4:00 pm in reply to: multiple YouTube embeds on 1 page – not pausing other playing video #735914

Yigit
Keymaster

Hey!

1- You can refer to this post – http://stackoverflow.com/questions/14942916/pause-youtube-iframe-embed-when-playing-another
Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

2- Can you please post the link to your page where we can see the issue?

Best regards,
Yigit

January 19, 2017 at 3:58 pm in reply to: widget area on top of the footer #735913
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 19, 2017 at 3:46 pm in reply to: How can I make the diagonal section border transparent? #735908

Yigit
Keymaster

Hi,

I am afraid it will not be easily possible. This is how it would look if it was set to transparent

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 25,051 through 25,080 (of 82,620 total)

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