Page 829 – Support | Kriesi.at – Premium WordPress Themes

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January 24, 2017 at 8:52 pm in reply to: Noticed a broken link #737945

Yigit
Keymaster

Hi Steven!

Thanks for contacting us and pointing out the broken link!

We have forwarded your heads up and suggestion to Kriesi :)

Best regards,
Yigit

January 24, 2017 at 8:49 pm in reply to: How to move breadcrumbs to above footer #737942

Yigit
Keymaster

Hey!

Can you please create a temporary admin login and post it here privately?

Best regards,
Yigit

January 24, 2017 at 8:42 pm in reply to: Adding certain plain text to Blog post crashes Avia #737940

Yigit
Keymaster

Hey!

This is what i am seeing in the console. To be honest, this is the first time i am seeing such error. This is what i found – https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/451
Could that be the case on your site?

Best regards,
Yigit

January 24, 2017 at 8:39 pm in reply to: Shortcodes. Why not have a basic list we can pull codes from? #737939

Yigit
Keymaster

Hey noslenwerd!

You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
then you can create any of them and copy/paste shortcode into any other content element or into text widget.

Cheers!
Yigit

January 24, 2017 at 8:37 pm in reply to: Search icon and shopping icon, also Facebook icon are not being displayed. #737938

Yigit
Keymaster

Hey!

Yes, they load fine on my end. You can try opening a private page on Firefox by pushing CTRL + Shift + P on Windows and CMD + Shift + P on Mac and check your website there.

Regards,
Yigit

January 24, 2017 at 8:28 pm in reply to: Delete black line #737931

Yigit
Keymaster

Hey!

You are welcome Charlotte! Let us know if you have any other questions or issues :)

Cheers!
Yigit

January 24, 2017 at 8:27 pm in reply to: NES MARKETING #737930

Yigit
Keymaster

Hey!

We only sell our premium WordPress themes through Envato/ThemeForest. After logging in on ThemeForest, you can simply go to – https://themeforest.net/downloads to find your purchase code.

If someone else bought and installed the theme for you, please contact them and ask for your purchase code. Each theme comes with a purchase code.

Best regards,
Yigit

January 24, 2017 at 8:21 pm in reply to: How to move breadcrumbs to above footer #737928

Yigit
Keymaster

Hi Dave,

This the code you should paste into your functions.php file of your child theme – http://pastebin.com/msSYjDaL

Cheers!
Yigit

January 24, 2017 at 8:19 pm in reply to: Justify Text in Text Blocks #737925
Yigit
Keymaster
Hey Ceci!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.avia_textblock p {
    text-align: justify!important;
}
```
Best regards,
Yigit
January 24, 2017 at 8:18 pm in reply to: NES MARKETING #737923
Yigit
Keymaster
Hey!

Please refer to this screenshot to find your purchase code – http://i.imgur.com/6slbTgF.jpg
You can register to our forum here – https://kriesi.at/support/register/

Cheers!
Yigit
- This reply was modified 9 years, 1 month ago by Yigit.
January 24, 2017 at 8:16 pm in reply to: Plugins #737920

Yigit
Keymaster

Hi Norbert!

Thanks for contacting us!

Since we have not tested the theme with such plugins, we cannot really recommend one unfortunately. Please try using a plugin such as this one – https://wordpress.org/plugins/wp-listings/.

Regards,
Yigit

January 24, 2017 at 8:14 pm in reply to: Fullwidth easy slider caption box width #737917
Yigit
Keymaster
Hey!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.slideshow_caption { width: 100%; }
```
Cheers!
Yigit
January 24, 2017 at 8:12 pm in reply to: Remove large Category image at the top of products and sub cats #737915

Yigit
Keymaster

Hi Rob!

Login credentials are not working for me can you please check them once again?

Regards,
Yigit

January 24, 2017 at 8:10 pm in reply to: Change mobile elements positions #737914

Yigit
Keymaster

Hey!

Please refer to this post – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/ and choose to display/hide certain elements on mobile/desktop :)

Regards,
Yigit

January 24, 2017 at 8:04 pm in reply to: Adding certain plain text to Blog post crashes Avia #737912

Yigit
Keymaster

Hi!

From Lithuania. Rest of the moderators might want to look into the issue as well. You can see where we are all located here – http://kriesi.at/about

Best regards,
Yigit

January 24, 2017 at 8:01 pm in reply to: i can not log in #737911

Yigit
Keymaster

Hi Enrique!

Please edit your element and set a fallback image for your video.
We only provide support to our registered users. Unless you register to our forum and login, i am afraid we will not be able to provide any further assistance.
Thanks for your understanding.

Regards,
Yigit

January 24, 2017 at 7:56 pm in reply to: Adding certain plain text to Blog post crashes Avia #737909

Yigit
Keymaster

Hi!

Can you please post FTP logins here privately then so we can look further into the issue?

Best regards,
Yigit

January 24, 2017 at 7:50 pm in reply to: Search icon and shopping icon, also Facebook icon are not being displayed. #737907

Yigit
Keymaster

Merhabalar!

I checked your website on Firefox in private window and icons show up fine on my end. Please see screenshot in private content field below

Cheers!
Yigit

January 24, 2017 at 7:36 pm in reply to: Why are my test pages appearing in Google? #737900

Yigit
Keymaster

Hey!

No actually. Through a filter our framework has, we are just able to allow or to not allow search engines from indexing your site manually :)

Cheers!
Yigit

January 24, 2017 at 7:16 pm in reply to: NES MARKETING #737895

Yigit
Keymaster

Hi Ernesto!

Thank you for contacting us!

Unfortunately, only way to receive full support and updates, you would need a purchase code.

Let us know if you have any other questions!

Cheers!
Yigit

January 24, 2017 at 7:14 pm in reply to: How can I flip this phone icon #737894
Yigit
Keymaster
Hey!

Sorry for the late reply!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.phone-info .av-icon-char {
    -ms-transform: rotate(90deg);
    -webkit-transform: rotate(90deg);
    transform: rotate(90deg);
}
```
Best regards,
Yigit
January 24, 2017 at 7:07 pm in reply to: Delete black line #737892
Yigit
Keymaster
Hey Charlotte! :)

Please add following code to Quick CSS
```
.tablepress tr th:first-child, .tablepress tr td:first-child {
    border-left: none;
}
```
Regards,
Yigit
January 24, 2017 at 6:00 pm in reply to: Google maps #737869

Yigit
Keymaster

Hi!

One user said

i found out, that using cloudflares rocket launcher will cause an error with google maps.

Can you please check if that is the case on your installation as well?

Regards,
Yigit

January 24, 2017 at 5:52 pm in reply to: Enfold doesn't work properly in my ipad/iphone #737865

Yigit
Keymaster

Hey!

We need temporary WP admin logins to add custom CSS codes and to check if it is correcting the issue

Cheers!
Yigit

January 24, 2017 at 5:51 pm in reply to: Email Links not working #737862

Yigit
Keymaster

Hi!

For emails, yes. You can find more information here – http://www.w3schools.com/tags/att_a_href.asp

Cheers!
Yigit

January 24, 2017 at 5:49 pm in reply to: Adding certain plain text to Blog post crashes Avia #737859

Yigit
Keymaster

Hi,

Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can contact your service provider and they can do it for you.

If that does not help, please post FTP logins here privately as well.

Best regards,
Yigit

January 24, 2017 at 5:41 pm in reply to: Enfold – How to disable Mobile view? #737851

Yigit
Keymaster

Hey!

Please go to Enfold theme options > General Layout > Dimensions and uncheck “Responsive Site” – http://i.imgur.com/Nf6bLnI.png

Best regards,
Yigit

January 24, 2017 at 5:32 pm in reply to: Negative margins on columns on mobile device #737845

Yigit
Keymaster

Hi!

I think your case the best would be hiding your section on mobile and replacing with another one which is made for mobile version of the theme that would be hidden on desktop – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/

Best regards,
Yigit

January 24, 2017 at 5:19 pm in reply to: Why are my test pages appearing in Google? #737842
Yigit
Keymaster
Hey!

Please add following code to functions.php file in Appearance > Editor
```
add_filter('avf_set_follow','avia_set_nofollow');
function avia_set_nofollow(){
if(is_page(array(59,79))){
$meta = '<meta name="robots" content="noindex, follow" />' . "\n";
}
return $meta;
}
```
This will hide page with ID 59 and 79 from Google. You can replace the page ID’s with your pages to hide them from Google.

Regards,
Yigit
January 24, 2017 at 5:14 pm in reply to: New Footer Widget – Full length on the bottom of every page #737839
Yigit
Keymaster
Hi Perry!

Please go to Appearance > Widgets and create a new widget area and name it “footertop” and then add following code to Functions.php file in Appearance > Editor
```
add_action('avia_before_footer_columns','avia_footer_top_column');
function avia_footer_top_column(){ 
          dynamic_sidebar( 'footertop' );
}
```
Best regards,
Yigit
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Viewing 30 posts - 24,841 through 24,870 (of 82,620 total)

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