Page 792 – Support | Kriesi.at – Premium WordPress Themes

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February 20, 2017 at 1:50 pm in reply to: image alignment within color section #749339

Yigit
Keymaster

Hey!

Sorry for the late reply!

Can you please edit the column element on the left and choose to display equal height and bottom alignment – http://i.imgur.com/zvC1hWv.png?

Best regards,
Yigit

February 20, 2017 at 1:41 pm in reply to: Enfold Contact Form Upload #749328

Yigit
Keymaster

Hey,

Sorry for the late reply!

It is currently not possible. Please consider using a more advanced plugin such as https://wordpress.org/plugins/contact-form-7/. You can find documentation here – https://contactform7.com/file-uploading-and-attachment/

Best regards,
Yigit

February 20, 2017 at 1:38 pm in reply to: Link CPT pictures to lightbox #749323

Yigit
Keymaster

Hey,

Please wrap your images into HTML A tag, link them to images and add “lightbox” class to it.

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Yigit

February 20, 2017 at 1:32 pm in reply to: WordPress 4.6.2 #749317

Yigit
Keymaster

Hi,

1- Please refer to this post
2- If you have not made any changes on theme files, you can simply go ahead and update the theme – v
If you have, we would recommend you to use a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/ and move modified files to your child theme – http://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/
Your content and theme options are saved on your database, therefore they are safe.

Best regards,
Yigit

February 20, 2017 at 1:29 pm in reply to: Mobile Masonry – Caption Touch to Display? #749315

Yigit
Keymaster

Hi,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Yigit

February 20, 2017 at 1:22 pm in reply to: Masonry Gallery Formatting #749305
Yigit
Keymaster
Hey!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
@media only screen and (max-width: 1024px) and (min-width: 768px) {
.av-masonry-col-4 .av-masonry-entry {
    width: 24.90%;
}}
```
Best regards,
Yigit
February 20, 2017 at 1:07 pm in reply to: Change display of icons on mobile devices #749295
Yigit
Keymaster
Hi,

Sorry for the late reply!
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
@media only screen and (max-width: 480px) {
#kompetenzen .av_one_fifth.avia-builder-el-last {
    width: 100%!important;
}
#kompetenzen .av_one_fifth {
    width: 50%!important;
}}
```
Best regards,
Yigit
February 20, 2017 at 12:52 pm in reply to: How to remove text menu above the main menu #749291

Yigit
Keymaster

Hey benq75,

Please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/

Also, please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can contact your service provider and they can do it for you.

Best regards,
Yigit

February 20, 2017 at 12:48 pm in reply to: Portofolio double filtered #749290

Yigit
Keymaster

Hi Piotr!

Thanks for contacting us!

Out of the box, it is currently not possible. However if you decide to purchase Enfold, you can request such feature here – https://kriesi.at/support/enfold-feature-requests/

Let us know if you have any other questions :)

Regards,
Yigit

February 20, 2017 at 12:15 pm in reply to: drowdown menu in footer (Mobile) #749275

Yigit
Keymaster

Hi,

Please edit the code and changed “480px” to “767px”.

I am not sure if i understood the second part. Can you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Best regards,
Yigit

February 19, 2017 at 10:30 pm in reply to: Sell multiple wordpress-websites with one bought licence #749068

Yigit
Keymaster

Merhabalar Serhat!

Thanks for contacting us!

Each domain requires a new license therefore you would need to purchase a separate license for each client.
Envato/ThemeForest currently does not have some sort of developer license option unfortunately.

Let us know if you have any other questions! :)

Best regards,
Yigit

February 19, 2017 at 6:41 pm in reply to: unfold – pre-production site? #749036

Yigit
Keymaster

Hi Xavier!

Thanks for contacting us!

Yes, in your case using a single license will be enough :)

Let us know if you have any other questions!

Cheers!
Yigit

February 19, 2017 at 6:30 pm in reply to: Theme that supports Video and Podcasts? #749035

Yigit
Keymaster

Hey!

No, each domain requires a new license therefore for each site you would need to purchase a separate license.

Let us know if you have any other questions :)

Cheers!
Yigit

February 19, 2017 at 6:28 pm in reply to: post question #749034

Yigit
Keymaster

Hey!

Thanks for contacting us!

Please firstly register to our forum – https://kriesi.at/support/register/ and after logging in, you can start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/ :)

Best regards,
Yigit

February 19, 2017 at 6:00 pm in reply to: Contract writer #749029

Yigit
Keymaster

Hey Alex!

Thanks for contacting us!

We have forwarded your message to Kriesi. He will contact you if he looks for writers :)

Cheers!
Yigit

February 19, 2017 at 5:59 pm in reply to: Page and Post titles use h1 #749028

Yigit
Keymaster

Hey!

Yes it does when title bar is enabled :)

Let us know if you have any other questions or issues

Regards,
Yigit

February 17, 2017 at 10:56 pm in reply to: Is Enfold 3.8.4 compatible with LayerSlider WP 6.1.6? #748687

Yigit
Keymaster

Hey!

Not at all! It will worth the wait :)
I am marking this thread as resolved. Please feel free to start a new one if you have any other questions or issues :)

Regards,
Yigit

February 17, 2017 at 10:54 pm in reply to: Problems with mobile menu #748685
Yigit
Keymaster
Hey Manel,

Sorry for the late reply and thank you for your kind words! :)

Please refer to this post – http://kriesi.at/documentation/enfold/change-icon-used-for-standard-theme-elements/ and then try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#advanced_menu_toggle, #advanced_menu_hide { border: none !important; }
#mobile-advanced {
    padding-top: 20px;
    padding-bottom: 20px;
}
#mobile-advanced li>a:before, .html_header_mobile_behavior #mobile-advanced span>a:before, #mobile-advanced .mega_menu_title:before { 
    display: none;
}
```
Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

Mobile menu seems to work fine on my end and i could not see anything wrong on “updates” page. Can you please post a screenshot and show the issue?

Best regards,
Yigit
February 17, 2017 at 10:48 pm in reply to: "Product Info" modification #748683

Yigit
Keymaster

Hey Bearded,

Can you please post a link to an example product?

Best regards,
Yigit

February 17, 2017 at 10:45 pm in reply to: The Event Calendar and the breadcrumbs #748682
Yigit
Keymaster
Hey Annelies,

Please try adding following code to Functions.php file in Appearance > Editor
```
add_filter( 'avia_breadcrumbs_args', 'avia_breadcrumbs_args_mod', 10, 1 );
function avia_breadcrumbs_args_mod( $args ) {
if(tribe_is_event()){
	$args['show_categories'] = false;
	$args['show_posts_page'] = false;
	}
	return $args;
}
```
Best regards,
Yigit
February 17, 2017 at 10:42 pm in reply to: structured data problem with masonry gallery #748678

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

February 17, 2017 at 10:39 pm in reply to: Adding parent as title for page sidebar navigation #748676

Yigit
Keymaster

Hi,

Logins did not work for me.

Can you please refer to my post here – https://kriesi.at/support/topic/add-parent-page-title-to-automatic-sidebar-menu/?

Best regards,
Yigit

February 17, 2017 at 10:35 pm in reply to: Separate colors on main menu and sub menu items #748673
Yigit
Keymaster
Hi,

I changed your code to following one
```
.page-id-826 .av_header_transparency #header_main .av-main-nav > li > a > .avia-menu-text, .page-id-142 .av_header_transparency #header_meta * {
    color: #6b8bc8!important;
}
```
Please review your website now :)

Best regards,
Yigit
February 17, 2017 at 10:30 pm in reply to: Is Enfold 3.8.4 compatible with LayerSlider WP 6.1.6? #748670

Yigit
Keymaster

Hi,

Sorry for the late reply!

Kriesi said new update will be released next week :)

Best regards,
Yigit

February 17, 2017 at 10:22 pm in reply to: Comment section not showing up #748667

Yigit
Keymaster

Hi!

I tried switching to a default theme and comment section still did not show up. It does not seem to be theme related. What was the last change you have made before the issue?

I tried switching to a default theme and the
Best regards,
Yigit

February 17, 2017 at 8:47 pm in reply to: Breadcrumbs aren't vertically centred on mobile #748642

Yigit
Keymaster

Hey!

Not at all! And sorry, forums have been very busy. I am on it :)
Let us know if you have any other questions or issues

Best regards,
Yigit

February 17, 2017 at 8:38 pm in reply to: Square images in Perfect Manual Masonry #748639

Yigit
Keymaster

Hi!

Can you please post a screenshot and show the changes you would like to make? They seem perfectly square to me :)
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Best regards,
Yigit

February 17, 2017 at 8:31 pm in reply to: Breadcrumbs aren't vertically centred on mobile #748635
Yigit
Keymaster
Hey!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
@media only screen and (max-width: 767px) {
.responsive .title_container .breadcrumb { top: 10px; }}
```
Regards,
Yigit
February 17, 2017 at 8:27 pm in reply to: Enfold Theme #748633

Yigit
Keymaster

Hey!

You can simply go to your ThemeForest profile and generate a new API key and insert it with your ThemeForest username.

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Regards,
Yigit

February 17, 2017 at 8:26 pm in reply to: can't see some inputs in advanced layout builder #748632

Yigit
Keymaster

Hi!

Glad you figured it out!

Our devs already fixed the issue and will include it in upcoming Enfold update next week :)

Best regards,
Yigit
Author

Posts

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