Page 788 – Support | Kriesi.at – Premium WordPress Themes

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February 22, 2017 at 3:02 pm in reply to: Text Block Question #750515

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

February 22, 2017 at 3:02 pm in reply to: Portfolio Grid #750514

Yigit
Keymaster

Hi!

Have you tried going to that directory via FTP? It should be there :)

Cheers!
Yigit

February 22, 2017 at 3:00 pm in reply to: Can't get to Admin after update? #750510

Yigit
Keymaster

Hey!

Sure, please refer to this post – http://kriesi.at/documentation/enfold/deactivate-the-layerslider-plugin/

Cheers!
Yigit

February 22, 2017 at 2:40 pm in reply to: Portfolio Grid #750501

Yigit
Keymaster

Hey!

Please go to enfold/config-templatebuilder/avia-shortcodes/portfolio.php file and search “h3” and change them to “h5”.
Please use a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/ and move modified file to your child theme – http://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/

Best regards,
Yigit

February 22, 2017 at 2:36 pm in reply to: Add title for avia button #750500

Yigit
Keymaster

Hey vnfan,

It is currently not possible to add title to buttons. Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

Best regards,
Yigit

February 22, 2017 at 2:27 pm in reply to: Portfolio Grid #750497
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.grid-entry .inner-entry {
    box-shadow: none;
}
.grid-content {
    display: none;
}
```
Best regards,
Yigit
February 22, 2017 at 2:25 pm in reply to: Question about Enfold license #750496

Yigit
Keymaster

Hey!

No, it will not be a problem. You can use the same license on both sites :)

Best regards,
Yigit

February 22, 2017 at 2:13 pm in reply to: Enfold Installation funktioniert nicht #750492

Yigit
Keymaster

Hey!

Sorry for the late reply!
Can you please post temporary WordPress admin and FTP logins here privately?

Best regards,
Yigit

February 22, 2017 at 2:08 pm in reply to: Page Preloading and Galleries Stop Working #750489

Yigit
Keymaster

Hi,

Sorry for the late reply!
It seems like you have figured it out already? :)

Best regards,
Yigit

February 22, 2017 at 2:00 pm in reply to: Facetwp #750487

Yigit
Keymaster

Hey!

Yes, you can add shortcodes into text tab of text block element or into code block element :)

Cheers!
Yigit

February 22, 2017 at 1:59 pm in reply to: NGO license for Enfold #750486

Yigit
Keymaster

Hi Achim!

Thanks for contacting us!

Purchase and download processes are managed by Envato therefore unfortunately we are not able to offer any discount. Could you please contact them and ask if it would be possible? :)

Regards,
Yigit

February 22, 2017 at 1:57 pm in reply to: Enfold #750485

Yigit
Keymaster

Hey Steve,

Yes, it definitely would be. I have seen many sites using Enfold for their furniture shop :)

Cheers!
Yigit

February 22, 2017 at 1:48 pm in reply to: theme buying #750481

Yigit
Keymaster

Hi Rohan,

Each domain requires a new license however, you can use the same license on subdomains :)

Let us know if you have any other questions!

Best regards,
Yigit

February 22, 2017 at 1:44 pm in reply to: Avia Layout Builder #750477

Yigit
Keymaster

Hi Joao!

Great! Let us know if you have any other questions :)

Cheers!
Yigit

February 22, 2017 at 1:42 pm in reply to: Text Block Question #750475

Yigit
Keymaster

Hi Hans,

Please try using this plugin – https://wordpress.org/plugins/tinymce-advanced/ for such features :)

Cheers!
Yigit

February 22, 2017 at 1:36 pm in reply to: Open a popup with custom content #750472

Yigit
Keymaster

Hi integraing!

Please refer to my post here – https://kriesi.at/support/topic/lightbox-for-mailchimp-form/#post-582439

Cheers!
Yigit

February 22, 2017 at 1:32 pm in reply to: Question about Enfold license #750468

Yigit
Keymaster

Hi Alexandre!

Thanks for contacting us!

You can use a single license on your stating and live site :)

Let us know if you have any other questions!

Regards,
Yigit

February 22, 2017 at 1:31 pm in reply to: Google maps API don't work #750467
Yigit
Keymaster
Hey tankstelle,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
February 22, 2017 at 1:30 pm in reply to: Avia theme builder: link a button disappeared #750466

Yigit
Keymaster

Hey!

Please contact your hosting provider and ask them to downgrade PHP version from 7.1.x to 7.0.x. Enfold is currently not compatible with PHP7.1.x. Upcoming update which will be release this week will bring up the compatibility.

Best regards,
Yigit

February 21, 2017 at 10:54 pm in reply to: Avia Layout Editor Not working\spinning circle #750191

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

February 21, 2017 at 10:54 pm in reply to: Iphone problem #750189
Yigit
Keymaster
Hi!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.mfp-img {
    -webkit-animation: none !important;
    animation: none !important;
}
```
Our devs already fixed the issue and will include it in upcoming Enfold update which will be released this week

Cheers!
Yigit
February 21, 2017 at 8:13 pm in reply to: Stop behaviour creating automatic links of phone numbers in top bar #750144

Yigit
Keymaster

Hey!

Please create a temporary admin login and post it here privately so we can look into it

Best regards,
Yigit

February 21, 2017 at 8:11 pm in reply to: Cannot install Enfold #750143

Yigit
Keymaster

Hi Matt

Can you please try installing the theme via FTP – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/?

Regards,
Yigit

February 21, 2017 at 5:19 pm in reply to: Avia Layout Editor Not working\spinning circle #750056

Yigit
Keymaster

Hey!

I checked your website on OS X 10.11 and Chrome. It’ might be a caching related issue.
We will keep the thread open and wait to hear from you :)

Best regards,
Yigit

February 21, 2017 at 4:34 pm in reply to: Page and Post titles use h1 #750028

Yigit
Keymaster

Hi!

Please go to Enfold theme options > Header and enable them under Header Title and Breadcrumbs. You can edit pages and posts and under Layout section, you can choose to display hide it on certain posts/pages as well.

Cheers!
Yigit

February 21, 2017 at 4:30 pm in reply to: Can't get to Admin after update? #750027

Yigit
Keymaster

Hi!

enfold/config-layerslider/LayerSlider/wp/notices.php file was broken. I overwrote it and it helped. Please review your website now

Cheers!
Yigit

February 21, 2017 at 4:11 pm in reply to: How to "execute" a shortcode within the image caption of Masonry Gallery? #750023

Yigit
Keymaster

Hi!

Glad you figured it out and thanks for sharing your solution!

Please create a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/ and move your modified element into your child theme – http://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/

Best regards,
Yigit

February 21, 2017 at 4:05 pm in reply to: custom style on contact form #750020
Yigit
Keymaster
Hey Tom,

Your page requires a password :)

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top textarea {
    max-height: 100px;
}
#top .input-text, #top input[type="text"], #top input[type="input"], #top input[type="password"], #top input[type="email"], #top input[type="number"], #top input[type="url"], #top input[type="tel"], #top input[type="search"], #top textarea, #top select { 
    font-size: 16px;
}
```
Best regards,
Yigit
February 21, 2017 at 3:54 pm in reply to: Can't get to Admin after update? #750018

Yigit
Keymaster

Hi!

Please post FTP and WP admin logins here privately so we can look into it.

Regards,
Yigit

February 21, 2017 at 3:49 pm in reply to: Word Press 4.7 #750014

Yigit
Keymaster

Hey!

Enfold 3.8.5 works totally fine on WordPress 4.7.2.
Feel free to update – kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit
Author

Posts

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