Page 751 – Support | Kriesi.at – Premium WordPress Themes

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March 28, 2017 at 3:23 pm in reply to: Adding ratings stars to testimonial #768200

Yigit
Keymaster

Hey James,

You can edit your testimonials and switch to text tab and insert your starts using HTML – https://www.w3schools.com/tags/tag_img.asp

If you need further assistance, please create a temporary admin login and post it here privately. Also, please point out the page you are working on :)

Best regards,
Yigit

March 28, 2017 at 3:21 pm in reply to: Full width easy sldier – buttons cropped #768196
Yigit
Keymaster
Hey!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
@media only screen and (max-width: 767px) {#top .avia-slideshow-button {
    margin-top: 0!important;
}}
```
Best regards,
Yigit
March 28, 2017 at 3:14 pm in reply to: Recaptcha Positioning on comment forms #768192

Yigit
Keymaster

Hi,

Glad you figured it out!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

March 28, 2017 at 3:13 pm in reply to: Can't add text in Pages #768189
Yigit
Keymaster
Hey misterfe,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Also, please point out the page where you are having issue

Best regards,
Yigit
March 28, 2017 at 3:12 pm in reply to: Enfold contact form email issues – Good read about common server problems #768188

Yigit
Keymaster

Hey vero,

Thank you for sharing! :)

Best regards,
Yigit

March 28, 2017 at 3:10 pm in reply to: *URGENT* Fullwidth Easy Slider: Increase padding between title ant text #768186
Yigit
Keymaster
Hi,

I logged in and wanted to check your homepage however i am redirected to following link in private content field.

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.avia_transform .av_slideshow_full .avia-caption-title {
    margin-bottom: 50px;
}
```
Best regards,
Yigit
March 28, 2017 at 3:06 pm in reply to: Google Fonts einfügen in Enfold Child Theme #768184

Yigit
Keymaster

Hi,

Glad @Guenni007 could help!

@Guenni007 Thanks :)

Best regards,
Yigit

March 28, 2017 at 3:05 pm in reply to: Navigation Menu on top not showing pages #768182

Yigit
Keymaster

Hi,

Can you please post a link to your website as well? :)
Also, please make sure that your pages are not private

Best regards,
Yigit

March 28, 2017 at 3:04 pm in reply to: Contact Form #768181

Yigit
Keymaster

Hi,

Can you please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/?

Best regards,
Yigit

March 28, 2017 at 3:03 pm in reply to: Fatal error message log-in #768180

Yigit
Keymaster

Hey Hanna_M,

Can you please try re-updating the theme manually via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/ and overwrite all files?
If that does not help, please post FTP and WP admin logins here privately so we can look into it :)

Best regards,
Yigit

March 28, 2017 at 3:01 pm in reply to: Change Main Logo Link Address (Destination URL) #768177
Yigit
Keymaster
Hi,

Please add following code to Functions.php file in Appearance > Editor to change logo link as needed
```
add_filter('avf_logo_link','av_change_logo_link');
function av_change_logo_link($link)
{
    $link = "http://kriesi.at";
    return $link;
}
```
Best regards,
Yigit
March 28, 2017 at 3:00 pm in reply to: advanced editor layout and product page woocommerce #768174

Yigit
Keymaster

Hi!

Not at all!
Let us know if you have any other questions or issues :)

Best regards,
Yigit

March 28, 2017 at 2:59 pm in reply to: wordpress ask for update but nothing appear in update's page with enfold #768173

Yigit
Keymaster

Hi!

Can you please contact your hosting provider and ask them if there is some sort of server side caching?

Regards,
Yigit

March 28, 2017 at 2:59 pm in reply to: Wocommerce Booking – problem with advanced layout editor #768171

Yigit
Keymaster

Hi!

@marcellovoc Please start a new thread :)

Cheers!
Yigit

March 28, 2017 at 2:56 pm in reply to: advanced editor layout and product page woocommerce #768168

Yigit
Keymaster

Hey!

When using Advanced Layout Builder to create your products, please add your content manually using Advanced Layout Builder elements. You can add WooCommerce elements on Plugin Additions tab :)

Cheers!
Yigit

March 28, 2017 at 2:27 pm in reply to: Is Enfold against videos, or something? More examples of videos not playing… #768155

Yigit
Keymaster

Hey!

Great! :)
Let us know if you have any other questions or issues!

Best regards,
Yigit

March 28, 2017 at 2:24 pm in reply to: Is Enfold against videos, or something? More examples of videos not playing… #768153

Yigit
Keymaster

Hi,

Sorry that you are having issues!

I checked your page and i was able to play videos in your columns. Attached a screenshot in private content field. It takes a little time for them to load but they load and play fine on my end :)

Best regards,
Yigit

March 28, 2017 at 2:21 pm in reply to: Enfold – Woocommerce – Bilder #768152

Yigit
Keymaster

Hi,

Glad you figured it out!
Let us know if you have any other questions or issues :)

Best regards,
Yigit

March 28, 2017 at 2:19 pm in reply to: Full width easy slider video on iPad #768150

Yigit
Keymaster

Hey Richard,

I am not able to reproduce the issue using an emulator. I will ask my teammates to check your website. Please kindly wait to hear from them

Best regards,
Yigit

March 28, 2017 at 2:17 pm in reply to: Social Share Hover Effect + Icon Size #768149
Yigit
Keymaster
Hey zaza26,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.av-share-box ul li a {
    font-size: 20px;
}
#top #wrap_all .av-social-link-facebook:hover a {
    color: #fff;
    background-color: #37589b;
}
#top #wrap_all .av-social-link-twitter:hover a {
    color: #fff;
    background-color: #46d4fe;
}
#top #wrap_all .av-social-link-gplus:hover a {
    color: #fff;
    background-color: #de5a49;
}
#top #wrap_all .av-social-link-pinterest:hover a {
    color: #fff;
    background-color: #cb2027;
}
#top #wrap_all .av-social-link-linkedin:hover a {
    color: #fff;
    background-color: #419cca;
}
#top #wrap_all .av-social-link-mail:hover a {
    color: #fff;
    background-color: #9fae37;
}
```
and adjust colors as needed

Best regards,
Yigit
March 28, 2017 at 2:15 pm in reply to: Social Icons in Footer problem #768148

Yigit
Keymaster

Hi!

They show up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

March 28, 2017 at 1:44 pm in reply to: Questions Regarding Enfold Theme #768127

Yigit
Keymaster

Hey!

Thank you for choosing Enfold!

After your purchase, you can register to our support forum here – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum whenever you have a question or an issue :)

Best regards,
Yigit

March 28, 2017 at 1:32 pm in reply to: Google Maps error #768116

Yigit
Keymaster

Hey!

I believe it was related to #4 here – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

Glad we could help!
Let us know if you have any other questions or issues :)

Best regards,
Yigit

March 28, 2017 at 1:24 pm in reply to: Getting Warning Messages on Plugin page after Update 4.0.3 #768109

Yigit
Keymaster

Hi,

Enfold 4.0.4 is no available. Can you please firstly try updating the theme to the latest version – kriesi.at/documentation/enfold/updating-your-theme-files/?

Best regards,
Yigit

March 28, 2017 at 1:21 pm in reply to: Google Maps error #768107

Yigit
Keymaster

Hi,

I replaced your API key with one @vinay generated and that helped. Please review your website now

Best regards,
Yigit

March 28, 2017 at 1:19 pm in reply to: WPML – remove or hide the language switcher #768102

Yigit
Keymaster

Hi!

That is an option too :)
Glad it is working! Let us know if you have any other questions or issues!

Cheers!
Yigit

March 28, 2017 at 1:18 pm in reply to: COLOUR SCHEME IS NOT CHANGING #768100

Yigit
Keymaster

Hi!
Can you please make sure that wp-content/uploads folder has correct permissions ( 755 ) – http://codex.wordpress.org/Changing_File_Permissions
Cheers!
Yigit

March 28, 2017 at 12:52 pm in reply to: Main menu width 100% #768093

Yigit
Keymaster

Hey!

Can you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Since menu is centered, increasing container width should not affect it

Cheers!
Yigit

March 28, 2017 at 12:38 pm in reply to: Möglich mit Enfold? #768086

Yigit
Keymaster

Hallo René,

You can try using side header as in this example – http://kriesi.at/themes/enfold-photography/portfolio/ and make some customizations to have a similar layout :)

Best regards,
Yigit

March 28, 2017 at 12:24 pm in reply to: WPML – remove or hide the language switcher #768082
Yigit
Keymaster
Hi,

Please use the code as following
```
function avia_remove_main_menu_flags(){
remove_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 9998, 2 );
remove_filter( 'avf_fallback_menu_items', 'avia_append_lang_flags', 9998, 2 );
remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10);
}
add_action('after_setup_theme','avia_remove_main_menu_flags');
```
Best regards,
Yigit
Author

Posts

Viewing 30 posts - 22,501 through 22,530 (of 82,625 total)

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