Page 702 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
May 22, 2017 at 6:21 pm in reply to: Enfold Instagram widget not showing latest images #797842

Yigit
Keymaster

Hey!

It seems like you are using a caching plugin. Can you please try flushing cache and check if that helps? :)

Best regards,
Yigit

May 22, 2017 at 6:13 pm in reply to: Remove "Enfold Theme by Kriesi" #797841
Yigit
Keymaster
Hi,

Looking further into the issue i saw
```
“”
```
in your source code. I think your hosting providers have some sort of server side caching. Please contact them and ask them to flush it :)

Best regards,
Yigit
- This reply was modified 8 years, 11 months ago by Yigit.
May 22, 2017 at 6:10 pm in reply to: enfold theme #797840

Yigit
Keymaster

Hey!

Yes and you no longer need to use custom code for that. Please go to Enfold theme options > General Layout > Dimensions and adjust the width as needed :)

Best regards,
Yigit

May 22, 2017 at 6:08 pm in reply to: Mobile menu partially hidden #797838

Yigit
Keymaster

Hey!

You are welcome Sam, we are always happy to help :)
Let us know if you have any other questions or issues and enjoy the rest of your day!

Cheers!
Yigit

May 22, 2017 at 6:07 pm in reply to: Single page layout – Other pages or blog use a secondary menu #797836

Yigit
Keymaster

Hi,

No, you would need to either add custom code or use this plugin. Since this plugin would be more advanced and less time consuming for you to setup, we recommend the plugin :)

Best regards,
Yigit

May 22, 2017 at 6:05 pm in reply to: jQuery function for Team Member no scroll for mobile #797834
Yigit
Keymaster
Hi,

Please try adding following code to Quick CSS as well
```
@media only screen and (max-width: 480px) {
.mfp-container .hidden {
    height: 500px;
}}
```
Best regards,
Yigit
May 22, 2017 at 6:00 pm in reply to: Single page layout – Other pages or blog use a secondary menu #797828

Yigit
Keymaster

Hi,

Please try using this plugin – https://wordpress.org/plugins/zen-menu-logic/ :)

Best regards,
Yigit

May 22, 2017 at 5:58 pm in reply to: Remove "Enfold Theme by Kriesi" #797827

Yigit
Keymaster

Hi,

I tried checking those pages once again however they still show up fine on my end :)
I attached a screenshot as well. Can you please try checking these pages in incognito mode?

Best regards,
Yigit

May 22, 2017 at 5:51 pm in reply to: Advanced Layout Editor Missing (Not in Screen Options) #797823

Yigit
Keymaster

Hi,

I tried re-updating WordPress via FTP however i am getting permission error and files are not being overwritten. Can you please contact your hosting provider in case they have any insight what could be causing the issue?

Best regards,
Yigit

May 22, 2017 at 5:45 pm in reply to: Header information errors on wp-login.php screen #797820
Yigit
Keymaster
Hey wkirschnerjr,

Please try adding following code to Functions.php file in Appearance > Editor
```
add_theme_support('avia_no_session_support');
```
Best regards,
Yigit
May 22, 2017 at 5:43 pm in reply to: … displayed under the * on required fields #797818

Yigit
Keymaster

Hey!

It is default styles that browsers apply to web pages. It is not present in Enfold’s CSS :)

Glad Rikard could help!
Let us know if you have any other questions or issues!

Regards,
Yigit

May 22, 2017 at 5:41 pm in reply to: Remove "Enfold Theme by Kriesi" #797817

Yigit
Keymaster

Hi,

It works fine on my end, attached a screenshot in private content field.
I think it is caching related. Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

May 22, 2017 at 5:39 pm in reply to: Mobile menu partially hidden #797812
Yigit
Keymaster
Hi Sam,

Please add following code to Quick CSS as well
```
#mobile-advanced li.social_bookmarks_twitter .avia_hidden_link_text {
    display: block;
}
```
Best regards,
Yigit
May 22, 2017 at 5:30 pm in reply to: social icons not working on Mobile #797807
Yigit
Keymaster
Hey BPC,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
@media only screen and (max-width: 989px) and (min-width: 768px) {
.responsive.html_header_top.html_mobile_menu_tablet #header_main .social_bookmarks {
    display: block;
}}
```
Best regards,
Yigit
- This reply was modified 8 years, 11 months ago by Yigit.
May 22, 2017 at 5:24 pm in reply to: Add border to Image Hotspot Tooltip box #797800

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 22, 2017 at 5:22 pm in reply to: Remove "Enfold Theme by Kriesi" #797799

Yigit
Keymaster

Hi,

If you do not mind, please create a temporary admin login and post it here privately so we can look into it :)

@BPC Thanks for your help :)

Best regards,
Yigit

May 22, 2017 at 5:05 pm in reply to: Add border to Image Hotspot Tooltip box #797782
Yigit
Keymaster
Hi,

Following code should fix all
```
.avia-tooltip .avia-arrow {
    border: 1px solid black;
}
```
Sorry it took longer than it should :)

Best regards,
Yigit
May 22, 2017 at 5:03 pm in reply to: Integrate a email form in the header area #797780

Yigit
Keymaster

Hey Maria,

Thanks for contacting us!

Please refer to this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

To see the links and receive full support, please register to our support forum here – https://kriesi.at/support/register/ and login :)

Best regards,
Yigit

May 22, 2017 at 5:03 pm in reply to: api Key #797778

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 22, 2017 at 5:02 pm in reply to: Remove "Enfold Theme by Kriesi" #797777

Yigit
Keymaster

Hey!

Please refer to this post -http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/ :)

Best regards,
Yigit

May 22, 2017 at 4:42 pm in reply to: Getting error on things and not how to get through update #797759
Yigit
Keymaster
Hi,

Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can contact your service provider and they can do it for you.

Then add following code to Functions.php file in Appearance > Editor
```
add_theme_support('avia_no_session_support');
```
Best regards,
Yigit
May 22, 2017 at 4:39 pm in reply to: Easy Slider | Text Hover – possible? #797756

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 22, 2017 at 4:11 pm in reply to: Homepage mobile align text centre #797739

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 22, 2017 at 4:10 pm in reply to: Website Distorts when viewing on a Mac #797738

Yigit
Keymaster

Hi,

I can reproduce the issue on my 15 inch MBP. I think the best solution in your case would be either to increase container width in Enfold theme options > General Layout > Dimensions or to decrease font size of your main menu items in Enfold theme options > Advanced Styling > Main Menu Links

Best regards,
Yigit

May 22, 2017 at 4:07 pm in reply to: editing base.css in a child theme #797734
Yigit
Keymaster
Hi,

You can add following code to functions.php file of your child theme
```
add_action( 'wp_enqueue_scripts', 'wp_change_layoutcss', 20 );
function wp_change_layoutcss() {
   wp_dequeue_style( 'avia-base' );
   wp_enqueue_style( 'avia-base-child', get_stylesheet_directory_uri().'/css/base.css' );
}
```
and then move Base.css file inside enfold-child/css/ folder

Best regards,
Yigit
May 22, 2017 at 4:03 pm in reply to: Homepage mobile align text centre #797728

Yigit
Keymaster

Hi!

If you do not mind creating a temporary admin login and posting it here privately, we can look into it. If you would like us to look into it, please add subheadings again :)

Regards,
Yigit

May 22, 2017 at 4:02 pm in reply to: api Key #797726

Yigit
Keymaster

Hi Norbert,

It is always better to generate a new API key for each site, not to confuse them or in case you need to revoke them :)

Best regards,
Yigit

May 22, 2017 at 3:59 pm in reply to: Easy Slider | Text Hover – possible? #797722
Yigit
Keymaster
Hey Elad,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.avia-caption.av-slideshow-caption { opacity: 0; }
ul.avia-slideshow-inner:hover .avia-caption.av-slideshow-caption { opacity: 1; }
```
Best regards,
Yigit
May 22, 2017 at 3:54 pm in reply to: Problem with form fields in mobile #797720

Yigit
Keymaster

Hi,

Can you please try de-activating it, flushing browser cache and check if that helps? :)

Best regards,
Yigit

May 22, 2017 at 3:53 pm in reply to: Mobile menu partially hidden #797718
Yigit
Keymaster
Hey Sam,

1- Please add following code to Quick CSS as well
```
#mobile-advanced li.social_bookmarks_twitter a {
    min-height: 50px;
}
```
2- Please refer to my post here – https://kriesi.at/support/topic/search-icon-on-mobile-devices/#post-589759

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 21,031 through 21,060 (of 82,625 total)

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